PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

I was charged - bank fees when I should have only been charged -. I understand that I am accountable for -, but the bank has issued me -. On - - I had an ACH debit from my account from the - and a debit from -. After this, I still had - cents left in my account. I still had a couple of days until the Veteran 's check came in so I bought food knowing that I would incur - fees. Instead, the next day, I was charged for - fees. I have talked to the bank clerk, the bank manager who talked to corporate and they all tell me that I just have to trust them that what they have on their screens is accurate and the information that they provide on my screen is not accurate. And I was told that the - purchase was what overdrew my account, but when I look at my bank statement, it still leaves - cents even after the - debit. But I was charged - fees. Then I made the - purchase that should have overdrawn my account but PNC already overdrew my account with their - unknown fees. I then asked for them to print out what they tell me they seen on their screen, but the clerk, bank manager and on-line banking clerk told me that they can not print it out for me with no further explanation. I am just supposed to trust that I owe the - additional fees even though my statement shows that I do not.

PNC Bank N.A. customer in Pennsylvania
Jul 05, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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