PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

I signed up with PNC Merchant Services on -/-/2014 for a simple merchant account ; an account with no monthly fees. I specifically told - - that I was not going to be processing credit card payments on a regular basics and did not want to pay a monthly fee. Now, almost two years later, PNC starts charging me $19.00 fee per month. I contact them and they informed me they sent a letter to me -/-/- ; I never received the letter and I told them. They assigned me a person - -, -, to resolve the issue for me about the fee and about cancelling my merchant services account ; he did absolutely nothing - they are crooks. - told me that I signed the contract and agreed to a fee, if I did not process $60000.00 a year in credit cards and that I signed the contact stating, agreeing to keep the account for 3 years ; I was not aware of either of these things. These are key things that - - should have pointed out to me. I never would have agreed to processing $60000.00 a year in credit card payments or to keeping the account 3 years. The figures - put on my application for - and - amounts, I did not give them to her ; she put them there on her own. She is responsible for letting the customer know all these things but she did not tell me anything. PNC Merchant Services is a rip off and is designed to get customers sucked in for long periods, so they can make a profit.