PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

On or about - -, 2016, I elected to open an account with PNC Bank. I was told I would receive a bonus of $300.00 if the following requirements were met by 60 days : Deposit $5000.00, make - debit transactions and send a payment for any amount. I checked with the bank in -/-/- after completing the requirements. I was told the requirements were met and the bonus will be added to my checking account. At 60 days, I contacted the bank to check the status and was told the bonus was not attached to the account. The bonus would be in my account no later than -, -, 2016. I called the bank and was told I did not qualify because the $5000.00 was simply deposited at a branch and the bonus required a business check. I feel deceived because the bank held my money and now refuses to honor the bonus. Adding insult, the bank will charge my account $25.00 to close the account because 180 day has not elapsed. The marketing rules for the bonus were not fully discloseddisclosed!!