Resources for resolving common issues with Santander Bank US products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Santander Bank US and work to get a response. After your complaint is forwarded, Santander Bank US has 15 days to respond to you and the CFPB. Santander Bank US is expected to close all but the most complicated complaints within 60 days.
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Santander Bank US Mortgage loan servicing, payments, escrow account April 5, 2017 - Santander Bank has not settle Civil terms of - Mortgage .Santander has failed to validate - mortgage debt, as stated in a letter Sent from Santander Bank , Santander Banks has failed to validate - Mortgage by not submitting the banks license to collect a debt in PA and Santander Banks has failed to validate, - Mortgage by also not submitting its OMB control number, under the Paper Reduction act of 1995. -... |
Santander Bank US Bank account or service using a debit or atm card March 30, 2017 - The CFPB has advised me to submit a new grievance with regard to a previous complaint under case # -. In accordance with CFPB guidelines presented to me, the Corporate Complaint Team at Santander Bank has failed to adequately state any appropriate action they have taken to resolve my concerns. Additionally, the response I received from the Corporate Complaint Manager, apparently assigned to resolve my concerns has not provided any legitimate explanation for the ENTIRE amount of funds that were withheld on my checking account. Moreover, after ( 3 ) attempts to directly address the less than ... |
Santander Bank US Credit card billing disputes March 28, 2017 - I was billed for a deceptive offer on line and was offered a gift for taking a survey for a department store I frequent. The offer was for product with only shipping charges and I submitted my master card #. My statement reflected those charges on -/-/2017 but also to my surprise on -/-/2017 there were - charges from the same company reflecting full price for product. I contacted my bank Santander - card and they immediately cancelled card and issued a new one. Dispute was sent to fraud dept and in -/-/- received a follow up letter stating we are denying your claim and to contac... |
Santander Bank US Bank account or service using a debit or atm card March 26, 2017 - My debit card was lost and somehow someone was able to get my PIN and use the card to make bogus deposits and then shortly after withdraw the funds. I told the bank when I logged in to see my balance and saw this huge overdraft of over $6000.00. I explained that I did n't know the card was gone and that I had nothing to do with what happened. All of the withdrawals took place in Pennsylvania and I live in Virginia and work in -. The bank claimed they did an investigation which I doubt and they expect me to pay back something I never got. I filed a police report with - County 's financi... |
Santander Bank US Credit card customer service / customer relations March 18, 2017 - In in -/-/-, I applied for a Santander " - '' card at a branch in -, MA. I also signed up for a checking account with them. I used both for a few months, and quickly realized the service was terrible and they were using deceptive business tactics. Just one example, the man who signed me up said there would be no annual fee whatsoever, yet there was. I closed the debit account, but continued using the card in certain circumstances so my credit would not be destroyed. In -/-/-, I left for - to work for a year. Before leaving, I paid off everything on the card. I pride myself f... |
Santander Bank US Mortgage loan servicing, payments, escrow account March 15, 2017 - I refinanced in -/-/2015. Every year the Bank says I have an Escrow Shortage. This year is the most expensive one they are asking me to pay. I am on a fixed income and this makes it hard for me when each year my payments adjust. The Bank said they do an analysis rather than an actual which makes it hard for me and they are already telling me that my payments will be going up next year. I wish I could regulate the payments and not owe an unknown lump sum each year.... |
Santander Bank US Credit card other March 14, 2017 - My mother passed away on -/-/-, and I am the executrix of her estate. When I I was cleaning out the effects in her home, I found a bill from - that had a due date of -/-/-, regarding my mother 's credit card account with them. I called - customer service on -/-/-, to notify them of her death and asked what I needed to provide them in order to manage her account ( as the executrix of her estate ). I was told I needed to take my documentation ( death certificate, short certificate and proof of identity ) to a bank branch for verification. So, I drove the - mile round trip... |
Santander Bank US Mortgage loan servicing, payments, escrow account March 4, 2017 - Describe what happened so we can understand the issue ... Santander Bank Mail Code:- -. - - -, Pa - continues collection efforts in reference to Account Number - after receiving written notification by - - - and - - - to cease all communication regarding this account. The attached letter was sent in -/-/2016 and Santander Bank continued to send four additional months of late notices after the cease and desist notice. In addition they continue collect efforts after receiving written notice from my attorney - - - from -, -, - - -.... |
Santander Bank US Mortgage loan servicing, payments, escrow account March 4, 2017 - Santander Bank Mail Code:- - -, Pa - continues collection efforts in reference to Account Number - after receiving written notification by - and - to cease all communication regarding this account. The attached letter was sent in -/-/2016 and Santander Bank continued to send four additional months of late notices after the cease and desist notice. In addition they continue collect efforts after receiving written notice from my attorney - from -, -, -. These actions are in direct violation of 15 USC 1692c 805. Communication in connection with debt collection (... |
Santander Bank US Bank account or service deposits and withdrawals March 3, 2017 - I have a credit card debt with Santander bank and it is well overdue. They took the money from my checking account to cover some of the debt. The funds are from my Military - pay. They took $900.00 on the - of the month. I was told they can not take money from my government - check.... |
Santander Bank US Bank account or service account opening, closing, or management March 3, 2017 - I applied - times online to Santander Bank for a checking account. The first I applied on -/-/2017, and received an email on -/-/- telling me that I was declined for an account. " We were unable to verify your identity or other personal information at this time. '' I could not find out the problem, but was told I could re-apply. I did so on -/-/2017, and was declined on -/-/2017 by email stating the exact same sentence as the reason. I tried a 3rd time on -/-/2017, and never even received an email from them. I called in on -/-/- and was told I was declined. I have... |
Santander Bank US Mortgage settlement process and costs March 2, 2017 - On -/-/-, we applied to refinance our mortgage with Santander Bank. We had originally taken a mortgage out through Santander Bank in -/-/-. After we applied, the appraisal for our house came in extremely under market. This caused a reduction in the amount of our home equity line with Santander. Our home equity line available credit limit was $100000.00. After the low appraisal, it was reduced to $82000.00. We had already borrowed above the $82000.00 limit and we explained to Santander that we would not be able to bring the excess amount borrowed in cash to the closing, which wo... |
Santander Bank US Bank account or service using a debit or atm card February 27, 2017 - On -/-/2017, I visited a gas station merchant, -, whom I frequent to purchase gas. I always use my debit card w/PIN number to do so. On this occasion, the point of sale did not process, so I decided to try another pump and yet again, the point of sale did not process. I asked the attendant inside if there was a problem with the pump and that person indicated that he was n't aware of such. I then attempted to use another ( 3rd ) pump but again, no luck. I immediately contacted my bank via phone to determine the problem. The bank rep I spoke to advised that the gas merchant had placed FIVE ... |
Santander Bank US Bank account or service account opening, closing, or management February 27, 2017 - Promotion advertised to open new account. Went through all the steps and at then end it checked my identify and asked me to answer questions, and somehow system were not able to identify me. Bank system took me to another page asking me to upload - form of IDs to verify identity, once that completed, I was sent a confirmation that I will hear back from the bank soon. After a month or so, the Bank denied opening my checking account, telling me that they ca n't verify my identity thus they ca n't open my account.... |
Santander Bank US Mortgage loan servicing, payments, escrow account February 26, 2017 - -/-/27 Dear Consumer Financial Protection Bureau : Attached is a follow up complaint to my initial complaint number - due to incomplete Santander Bank manager and/or representatives ' response to my request. Thank you for your help. -... |
Santander Bank US Bank account or service making/receiving payments, sending money February 24, 2017 - I received a check in the mail for about $2000.00 and I deposited it in my account. My bank fulfilled the check 2 days later. I then withdrew a certain amount from that check and deposited it in another account. Another 2 days later, my balance is almost - $1500.00. It turns out that the check was fictitious and I was left to pay back money that was n't even mine.... |
Santander Bank US Bank account or service problems caused by my funds being low February 15, 2017 - I have had an overdraft account with Santander for over 5 years now. I have not made any payments because the original balance of $1900.00, with interest, is now $4700.00. I keep waiting for this account to go to collections so I can pay a lower amount, but it never has. I just keep getting more and more interest charges.... |
Santander Bank US Bank account or service deposits and withdrawals February 8, 2017 - Hello CFPD. This complaint is related to complaint # -. Santander has charge excessive fees to my - direct deposits. Please review following - U.S. Circuit Court of Appeals ruling. Banks may not use customers ' directly deposited Social Security and SSI benefits to cover overdrafts or pay overdraft fees, the - U.S. Circuit Court of Appeals ruled yesterday. Federal laws giving special protection to Social Security benefits bar what is in essence an unsolicited loan from - to its customers who have their monthly benefit checks deposited automatically into their accounts, the cou... |
Santander Bank US Consumer Loan managing the loan or lease February 7, 2017 - -/-/- Dear CFPB, My name is - - and I am submitting a complaint towards Santander Bank, N.A. ( with regards to being the successor to Sovereign Bank [ - based ] ). My father-in-law, - -, and I have had an - accident a couple weeks back ( -/-/- ) and are at the point with the insurance claims adjuster requiring the title for the vehicle. The original title, and current title shown in the - - website, show that there is a lien on the vehicle. The vehicle is a - - - -, purchased in - from a - dealer here in -, and there was a 5 year... |
Santander Bank US Bank account or service deposits and withdrawals February 7, 2017 - I have a checking account with Santander Bank, and I received a text message on -/-/- alerting me to possible unauthorized transactions on my debit card. I was n't sure if the text was legitimate, but I immediately checked my account and there were - unauthorized transactions. I then called the customer service number in the text message and was connected to the Santander fraud department, who immediately declined - of the - unauthorized transactions. They let me know that the fourth transaction, in the amount of $50.00, was already processing and would post to my account on -... |
Santander Bank US Bank account or service account opening, closing, or management February 6, 2017 - I have been trying to get online statements for the past ten days from my checking account at - Santander. I spoke to a supervisor, -, on -/-/2017 after a 40 minute hold time. - told me that she would have someone get back to me ... After a week of patiently waiting and hearing nothing I called again and waited for 33 minutes but got connected to - who was going to try and connect me with - but she hung-up on me. So I contacted the District Manager by phone and left a message for - - -, To date I have not heard one word from this bank. I would like to start working on... |
Santander Bank US Bank account or service deposits and withdrawals February 4, 2017 - I have a santander bank account -at the time of account opening -I opted for no debit card. Now when i am logged into the account and wanted to transfer money to my account in another bank - it is not letting me do that. It is asking me to enter the debit card # and PIN. As i do n't have that - i can do nothing. When called customer service they are not helping with the reason that i need to provide " debit card # and PIN ''. other option go to the branch ... i live in - AZ and there is no way i can go to their branch for that. another issue - there is no security in their online banking ... |
Santander Bank US Bank account or service account opening, closing, or management February 2, 2017 - Santander Bank did not send my -. They told me I could not receive another until -/-/-. They said it was mailed -/-/- ; however, it does not take more than two days to send and receive mail from within -.... |
Santander Bank US Bank account or service making/receiving payments, sending money January 27, 2017 - I am in process of buying a house. 10 days before closing date which is -/-/2017, someone faked email ids of my real estate agent and real estate attorney, and duped me into sending a wire for USD - as the cash down component of my house purchase. The wire was sent on Friday -/-/2017. Copy of the entire email communication with the " fake '' email id is attached, so is the copy of the wire I sent. My bank is - - - ( - ) in - - and the receiving bank is Santander Bank in -, -. I did the wire through a branch of -. The associate who sent the wire, although the a... |
Santander Bank US Mortgage loan servicing, payments, escrow account January 24, 2017 - Took a loan out with Santander Bank on -/-/2016. They escrowed money from my loan proceeds to pay all of -/-/2016 taxes. Just found out they never paid them and now I 'm delinquent on my borough and county taxes. When I called them they told me they never took out the money which I can see on my settlement statement they did. - - in Mortgage Servicing told me they never with held any loan proceeds. I want a full accounting of my entire settlement, since they also paid off homeowners, title insurance, etc. Every time I call them I get a run around.... |
Santander Bank US Credit card closing/cancelling account January 24, 2017 - My name is - and I am a victim of identity theft. There is a fraudulent Santander account reporting on my credit report. I have called Santander to report the account as fraud. Each time I call, I am told that an investigator will call me back. No one has returned my call. The card is reporting open on my credit report. They have not even closed the card down yet because every representative that I have spoken to has been unable to locate the account. This company has been near to impossible to deal with.... |
Santander Bank US Bank account or service problems caused by my funds being low January 24, 2017 - On -/-/2017 I transfered $150.00 from a savings account to a checking account. I did this on line, as I had done many times before. I made this transfer to make sure there was sufficient funds in my checking account to cover expenses. In the past the decrease in funds from one account and the corresponding increase in funds in another account would show immediately. Recently this has not been the case. The reciept I printed shows the action I took occured on -/-/2017 but the transfer date was to be -/-/2017. When I went to the bank to voice my concern they said it was a business day s... |
Santander Bank US Mortgage application, originator, mortgage broker January 20, 2017 - HELLO - - - apply for a mortgage loan from Santander bank in - PA. For the purchase of a property that had to be repaired but not much since I personally had the staff available and the contractors to repair the property. The realtor asked me for a deposit of $1000.00 dolare. I have an excellent credit About - points and my salary is ecellent I am a retired person and -. The bank asks for money in checks and that there would be a new account with them and all supposed mind for the house. The loan was 2.8 % so I stayed with them and $13000.00 suddenly, when it increased so... |
Santander Bank US Bank account or service problems caused by my funds being low January 18, 2017 - I overdrew my checking account. I had sufficient funds in my money market account to cover the overdraft but the bank chose instead to take the funds from my overdraft protection line of credit and charge me interest. Their excuse to me was that my money market account was n't linked to my checking account. I had been told previously by local bank people that it would automatically come out of my money market account. I believe that this is a fraudulent practice by the bank to make more money at the customer 's expense.... |
Santander Bank US Bank account or service deposits and withdrawals January 10, 2017 - This is a frequent reoccurring problem with the bank I use. Availability of funds. My recent deposit was made on -/-/2017, the deposit posted -/-/2017 the on -/-/2017, - of a - deposit was added to my account. I have been with this bank, formerly Soverign Bank, for fifteen years. In the past two years with holding funds to my account are a monthly event and I get monthly overdraft fees in the - 's range. The visual posting of my account is deceiving as well.The checks that I deposit are not personal checks written to me rather bank checks from my clients all in the USA. I am a c... |
Santander Bank US Bank account or service problems caused by my funds being low January 9, 2017 - - - - - - - -, Ma - - -- To whom it may concern : Around -, -, I went to the branch in revere to opt-out my account to prevent incoming charges without my consent, unfortunately Santander bank, did not obey my request and they kept paying items without my consent. I previously sent a complain to you guys ( CFPB ) in reference to the violation and fraud that this bank is doing with the customers, but you did not take action of whatsoever with the bank. On - - 2016, I called again and I was assisted by a lady name - and I asked her to please ... |
Santander Bank US Bank account or service account opening, closing, or management January 8, 2017 - I opened a santander Simply Right Checking account on - - and used a promo code to get $250.00 if certain requirement are fulfilled such as direct deposit and bill pay. I fulfilled the requirements but did n't get the bonus because my account was closed on - -. According to the bank the account was closed because they did n't receive my signature card. I did send them the signature card and am not sure why they have n't received it. In addition, they did n't not notify me prior to closing my account resulting in some of my bill payments getting reversed costing me in fees.... |
Santander Bank US Mortgage loan servicing, payments, escrow account January 6, 2017 - Untimely response to the Mortgage pay-off request... |
Santander Bank US Bank account or service problems caused by my funds being low January 5, 2017 - Topic! Santander bank - Pa. I had a checking account bal. of $1600.00 on -/-/17 a check came in $39.00 for payment from my account on -/-/17 That same morning - I made a cash deposit of $800.00 and check deposit of $350.00 ... My account was charged a $35.00 overdraft fee ..Santander bank has been doing this and charging these fees on a regular basis..at times the bank fee is correct in the overdraft charge ... but at this point with a cash deposit to cover the fee that same morning seems excessive and fraud to me ... Sincerely, - - -... |
Santander Bank US Bank account or service account opening, closing, or management December 28, 2016 - I became aware that my identity was stolen in - 2016. There have been several inquiries into my credit report since that time for items I did not apply for. I have been able to contact most of the companies to have the inquiries removed. Santander Bank has not returned my calls to discuss the false application or confirm that the inquiry will be removed. I have not received a written notice that they will remove the inquiry. Santander Bank made the inquiry on - -, 2016.... |
Santander Bank US Bank account or service making/receiving payments, sending money December 27, 2016 - I set a bill payment to my - bank credit card account from Santander Bank on line banking, but - bank did not receive the payment. I call Santander bank, the Rep. said they mail out the payment on time, this is post office problem. But he said you can mail the -credit card statement to our bank and attention Case management, we will refund the late fee city bank charge you. I did mail the copy of credit card statement to the Santander bank address he gave to me on - -. After one month, I called again, another Rep. said the address is wrong and they do not accept, you must fax ov... |
Santander Bank US Bank account or service account opening, closing, or management December 25, 2016 - We were notified through a general notice sent by postal mail from Santander Bank that starting in -, we would be charged a $3.00 paper statement fee starting - -, 2017. This fee will be charged on the first business day following the statement period date. To avoid this fee, we will need to turn off paper statements through Online Banking and to do so individually for each account. The letter acknowledges that the change is easier for some than others and that this is being done for environmental reasons. We have contacted bank representatives at local branches and by phone several... |
Santander Bank US Bank account or service using a debit or atm card December 22, 2016 - I HOLD AN ACCOUNT AND DEBIT CARD WITH SANTANDER. ON -/-/-2016 THEY BLOCKED MY CARD WITHOUT NOTIFYING ME AND WITHOUT SPEAKING TO ME. 2 DAYS BEFORE - I GO TO THE STORE AND MY CARD IS DECLINED. I AM EMBARRASED. I CALLED THE BANK AND I WAS TOLD THAT MY CARD WAS CLOSED AND THEY ALREADY SENT ME A NEW -. HOW CAN SOMEBODY TAKE MY MONEY AND MY CARD WITHOUT MY KNOWLEDGE. AM I LIVING IN COMUNIST COUNTRY? OR COUNTRY OF FREEDOM. I CAME HERE FROM - AND GREW UP IN - AND WE DIDNT HAVE TOO MANY RIGHTS. NOW SANTANDER CAN DECIDE WHAT IS GOOD FOR ME WITHOUT ME AGREEING. THEY VIOLATED MY RIGHT. WH... |
Santander Bank US Bank account or service account opening, closing, or management December 17, 2016 - My checking account at Santander Bank was closed without any notice. I went to the branch and the woman told me that they can not reopen the account, and my direct deposit will be sent back to my employer. The employer receives nothing so I call back and they tell me that they have instead took my deposit for an outstanding balance of 55 days. I review my contract and there is no mention of this. The representative acknowledged they have n't sent any notice since -. They simply waited for the next direct deposit and closed the account so I can no longer access the funds. It is a week before... |
Santander Bank US Bank account or service making/receiving payments, sending money December 15, 2016 - Overnight on -/-/16, my Santander checking account received multiple " hits '' from an unknown source in - -, -. Most were duplicate, repetitive charges which now total more than $3000.00 on my account. As of this morning, my account is overdrawn - $1400.00 and growing. I contacted the bank at - this morning to advise them of the fraudulent charges, and my ATM was cancelled. I was then told that the money would stay OUT of my available funds, leaving me overdrawn and without money, until such a time as the vendor requested payment and they " post '' to my account. I 'm su... |
Santander Bank US Mortgage loan servicing, payments, escrow account December 14, 2016 - Have on the credit report that this is a joint account. I am divorce, it on file in - - in NC. The bank is Santander Bank N.A. - - -, -, MA,- Tele- -.... |
Santander Bank US Consumer Loan account terms and changes December 12, 2016 - - - payment paid -/-/16. Santander reports payment -59 days past due. Payment came out my account -/-/16. Santander reports no payment for - in the historical account information section and -59 days past due is the negative information reported. In addition, I made payment in - for twice the amount of the monthly payment and Santander refuses to apply the payment correctly. This has happened twice in the past where the branch applies the payment Incorrectly. The branch told me to contact customer service and customer service refused to apply it correctly and refu... |
Santander Bank US Bank account or service deposits and withdrawals December 7, 2016 - On - -, 2016 I was contacted by someone from a Santander Bank branch in - asking if I was in the state of - because someone was in her branch with my account number & an ID. I immediately called the customer service number on my debit card. As I was on the phone with customer service I logged into my account & discover someone has taken - separate with drawls out of my savings account. - at - branch $5500.00 cash, $2000.00 in a cashier 's check. - $6000.00 cash at another branch all in -. I was connected to the fraud department. I was told I had to go to a bran... |
Santander Bank US Credit card unsolicited issuance of credit card December 5, 2016 - I received a credit card with a $10000.00 line of credit from Santander Bank. I did not apply or ask for this card, and have no financial relationship with Santander. I have now spoken to three people at this company, and thus far no one has been able to tell me they have closed this card. They have personal information about me that I did not provide to them, like my social security number, date of birth, and address. I want them to 1 ) tell me how this card request was made and how they received all my personal information, and 2 ) assure me that this account has been closed.... |
Santander Bank US Bank account or service using a debit or atm card November 30, 2016 - I noticed my business debit card did n't work on or about -/-/2016. I had several - dollars available or so I thought. I informed the bank on -/-/2016 of approximately $9200.00 of fraudulent purchases that I did n't make between the dates of -/-/2016 and -/-/2016 per my statement dates. The bank is consistently denying my fraud claim due to questionable items outside the 60 day period. Please read my detailed statement and other documents attached. My account is overdrawn by almost $2000.00 and I 'm getting threatening letters that indicate my checking account fo... |
Santander Bank US Bank account or service problems caused by my funds being low November 19, 2016 - Charged overdraft fee more than 50 times even though I signed to be opt out. They still cant fix the problem.... |
Santander Bank US Bank account or service deposits and withdrawals November 17, 2016 - On -/-/16, Santander Bank left a message on my voice mail alerting me that fraudulent activity had occurred within my online banking checking acct. I called the number they told me to call, however, they told me they could n't give me any info & that I 'd need to go into the branch office. On -/-/16, I went into the - - - -, MA branch office. I was there 2 1/2 hours while - -, the bank rep, called the fraud unit. I was informed $990.00 was externally transferred out of my online checking acct. Finally, someone at the tel. fraud unit line took my claim ( while st... |
Santander Bank US Bank account or service account opening, closing, or management November 17, 2016 - i opened an account with santander bank in -, nj on - -, 2016 with a promotional bonus of - dollars within 30 days after having my account open for 90 days and meeting - in direct deposits. I have met all these requirments and we are on day - and i still have not recieved my credit. I have emailed the cs of santander with a ref of - and still have yet to receive a response. I have also called account services and was given a ref num of - on - -, 2016 and my credit has not been issued. When i opened my account on - - i brought with me a coupon which i had ema... |
Santander Bank US Mortgage loan modification,collection,foreclosure November 16, 2016 - -/-/2016 - file is 26 months past due totaling about $ - ( w/o any fees ). Loan mod was denied because the servicer was unable to reduce the principal and interest portion of the payment - therefore a loan mod is no longer an option - no matter what the homeowner changes in her circumstance the result would still be the same - the servicer tried to extend loan to 40 yrs ( max term ) & reduce the interest rate as low as they are able to and still the monthly payment was too high. - The servicer would not communicate to the HUD approved nonprofit whether they reduced the interest rate at a... |
Santander Bank US Bank account or service account opening, closing, or management November 15, 2016 - I have had an extra20 account with Santander Bank for over a year, which provides its clients with $20.00 each month that they satisfy two requirements : 1. Received a direct deposit of $1500.00 2. Make 2 bill pays Since -/-/2015, I have received the $20.00 bonus for satisfying these requirements each and every month. During this time, I have not changed anything, and now since the billing period beginning in -, they have refused to honor the promotion. Instead, I was charged a $ - monthly fee, which I was able to get refunded after escalating to a supervisor. Once again, neither... |
Santander Bank US Mortgage loan modification,collection,foreclosure November 7, 2016 - My husband and I was working with our loan company to lower our house payment because they had raised it and we could not afford it. We sent all information, forms and bank statements to them and would not get back to us. It was always very hard to get in touch with our point person. They said they was sending out someone to evaluate the home. No one ever came. We received a letter that they were through with their evaluation and was ready to start foreclosure before sending someone out to our home.... |
Santander Bank US Bank account or service deposits and withdrawals November 5, 2016 - Hello everybody and thank you for your help. On or about - - I attempted to deposit $1900.00 to my Santander Bank account via ATM at - - branch of Santander, -, MA ( I used ATM that is furthest from the entrance ). ATM took the money but did not deposit any amount on my account, neither it gave it back to me, neither ATM provided receipt. At the spot I contacted customer service of the bank and representative assured me : that I can leave that location, money will go nowhere, they will deposit provisional credit while they are conducting an investigation. Reference number for... |
Santander Bank US Bank account or service account opening, closing, or management October 31, 2016 - See attached copy of letter to Santander Bank CEO & President - - - -. Below is an excerpt of the letter : - - -, 2016 Sent by Fax # - and First Class Mail - - - - CEO and President Santander Bank, N. A. - - -, - -, MA - Dear - - : Re : Checking Account Number - Earlier this year, I was solicited by Santander Bank, N.A. to open a checking account with $150.00 Bonus. On - -, 2016, I opened the account with - - - at the -, PA - Branch of Santander Bank. By deception, - - failed to offer or order an ATM/D... |
Santander Bank US Bank account or service account opening, closing, or management October 31, 2016 - See attached copy of letter to Santander Bank CEO & President - - - -. Below is an excerpt of the letter : - - -, 2016 Sent by Fax # - and First Class Mail - - - - CEO and President Santander Bank, N. A. - - -, - - -, MA - Dear - - : Re : Checking Account Number - Earlier this year, I was solicited by Santander Bank, N.A. to open a checking account with $150.00 Bonus. On - -, 2016, I opened the account with - - - at the -, PA - Branch of Santander Bank. By deception, - - failed to offer or order an ... |
Santander Bank US Bank account or service account opening, closing, or management October 25, 2016 - The following is the text of a letter sent to Santander Bank on - -, - : Please be advised that this is a second follow up letter related to the above referenced accounts with your institution. I have discussed the contents with - of my attorneys and adviser, a former bank owner and CEO, and decided to proceed with my claims. I would prefer to settle without a costly and drawn out legal process, but am committed to move forward to recover my reputation and good credit record. In - of -, I was placed on - ( Social Security - Income ) by the Social Security - of the U... |
Santander Bank US Mortgage loan servicing, payments, escrow account October 16, 2016 - Sandanter Bank is reporting - line of credit accounts to my report as haveing been late on payments. I have disputed these account with Sandanter and Sandanter has failed to provide the notice of dispute in the required time frame as required by law. I am planning to sue Sandanter Bank in small claims court nearest to me. I am planning to sue for $5000.00 as explained in attached letter. This is a goodwill attempt to solve this issue out of court and without monetary compensation. once i Sue in court i will not settle without momentary compensation.... |
Santander Bank US Mortgage loan modification,collection,foreclosure October 13, 2016 - My attorney and I have been trying to get a payoff amount for my mortgage since - -, 2016 and can not get Santander Bank to give us one. I am about to lose the sale of this house due to their incompetence and I need some help from you to obtain the numbers I need.... |
Santander Bank US Bank account or service account opening, closing, or management October 13, 2016 - I closed my checking account with Santander bank USA. I had automated bill pay associated with that account. After couple of months, Santander bank sent the checks to payees where I had set up automated payments from my closed account. Those checks are bounced and vendors charged for bounced checks. When I called Santander bank, bank said this automated bill pay is outsourceed to - and it is not Santander bank 's responsibility and Santander bank ca n't stop sending check even if the account is closed. When I called -, - said they ca n't do anything because information comes from Sant... |
Santander Bank US Bank account or service using a debit or atm card October 12, 2016 - My name is - -, im filing a complaint against santander bank. Santander bank is the bank i had my checking account with, and used the check card to pay bills sometimes, for convenience. Not realizing that santander would allow anyone who accessed my card number, any amount of money out of my account, any time they wanted it, simply because they had the card number. That was actually told to me by an employee of the bank, that i spoke with on the phone. I paid a merchant over the phone, while sick, in the hospital one time, and thats how this began. At that time, i believe it was -/-/-... |
Santander Bank US Mortgage credit decision / underwriting October 12, 2016 - I was married with a second mortgage on a home. We divorced 10 years ago, she remained in the house. The second mortgage was n't getting paid and was charged off in - of 2013. She went to sell the house and the bank would only accept a payment of $ - for the balance of the charged off loan ( $ - ). We offered to pay the full balance because there was $ - plus in equity. The bank refused the money and we paid the $ - Now the bank is reporting this as a short-sale. This was not a short sale due to the fact that we walked away with $ - at closing. There was more than enough mone... |