Santander Bank US Consumer Loan Complaint

Santander Bank US Consumer Loan department,

Personal line of credit Account terms and changes New Jersey

- - payment paid -/-/16. Santander reports payment -59 days past due. Payment came out my account -/-/16. Santander reports no payment for - in the historical account information section and -59 days past due is the negative information reported. In addition, I made payment in - for twice the amount of the monthly payment and Santander refuses to apply the payment correctly. This has happened twice in the past where the branch applies the payment Incorrectly. The branch told me to contact customer service and customer service refused to apply it correctly and refused to update my credit report. They only updated it to show I made - 's payment after the first dispute but did not update over 30 days or historical account information to show - payment. I request for Santander Bank to accurately report the correct information for -/-/16 payment to all - bureaus since I have to bring this matter through Federal Trade Commission.