Santander Bank US Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Santander Bank US Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

-/-/27 Dear Consumer Financial Protection Bureau : Attached is a follow up complaint to my initial complaint number - due to incomplete Santander Bank manager and/or representatives ' response to my request. Thank you for your help. -

Santander Bank US customer in New Jersey
Feb 26, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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How Santander Bank US handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20152/20164/20168/201610/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USLoan servicing, payments, escrow account45.4%42.4%5.3%0.8%2.3%3.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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