Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Other bank product/service Account opening, closing, or management New Jersey

i opened an account with santander bank in -, nj on - -, 2016 with a promotional bonus of - dollars within 30 days after having my account open for 90 days and meeting - in direct deposits. I have met all these requirments and we are on day - and i still have not recieved my credit. I have emailed the cs of santander with a ref of - and still have yet to receive a response. I have also called account services and was given a ref num of - on - -, 2016 and my credit has not been issued. When i opened my account on - - i brought with me a coupon which i had emailed and gave to the women who opened my account. I get direct deposit from my employer every 2 weeks and have met the - total a long time ago. I dont feel i should have to fight for money which was promised and is still being promoted on their site as of today