Santander Bank US Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

I overdrew my checking account. I had sufficient funds in my money market account to cover the overdraft but the bank chose instead to take the funds from my overdraft protection line of credit and charge me interest. Their excuse to me was that my money market account was n't linked to my checking account. I had been told previously by local bank people that it would automatically come out of my money market account. I believe that this is a fraudulent practice by the bank to make more money at the customer 's expense.

Santander Bank US customer in Pennsylvania
Jan 18, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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