Santander Bank US Mortgage Complaint

Home equity loan or line of credit Credit decision / Underwriting

Santander Bank US Mortgage department,

Home equity loan or line of credit Credit decision / Underwriting Massachusetts

I was married with a second mortgage on a home. We divorced 10 years ago, she remained in the house. The second mortgage was n't getting paid and was charged off in - of 2013. She went to sell the house and the bank would only accept a payment of $ - for the balance of the charged off loan ( $ - ). We offered to pay the full balance because there was $ - plus in equity. The bank refused the money and we paid the $ - Now the bank is reporting this as a short-sale. This was not a short sale due to the fact that we walked away with $ - at closing. There was more than enough money at closing to pay this debt and we offered to pay the debt. Also, with the charge off, I had already written off the $ - in my taxes as an income.. Is this bank able to collect money on a short-sale that has been written off? Im try to get another mortgage now and move on in my life and this " short sale '' is holding me back. I would like this removed from my credit reports.

Santander Bank US customer in Massachusetts
Oct 12, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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