Santander Bank US Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Santander Bank US Bank account or service department,

Checking account Deposits and withdrawals Massachusetts

This is a frequent reoccurring problem with the bank I use. Availability of funds. My recent deposit was made on -/-/2017, the deposit posted -/-/2017 the on -/-/2017, - of a - deposit was added to my account. I have been with this bank, formerly Soverign Bank, for fifteen years. In the past two years with holding funds to my account are a monthly event and I get monthly overdraft fees in the - 's range. The visual posting of my account is deceiving as well.The checks that I deposit are not personal checks written to me rather bank checks from my clients all in the USA. I am a common woman, with a -, my funds are limited and I live day to day. Clearly I will find another bank. I feel that the practices of Santander Bank holding my funds for days is that of thievery. They, Santander have immediate access to my money, we are in a lighting flash technology era, I know they use my money for a period of time to make more money for the bank and with my additional overdraft fees I am truly being robbed. A two day hold on personal accounts is only wrong and the people who have the least money get hit the hardest.

Santander Bank US customer in Massachusetts
Jan 10, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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