Santander Bank US Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

Topic! Santander bank - Pa. I had a checking account bal. of $1600.00 on -/-/17 a check came in $39.00 for payment from my account on -/-/17 That same morning - I made a cash deposit of $800.00 and check deposit of $350.00 ... My account was charged a $35.00 overdraft fee ..Santander bank has been doing this and charging these fees on a regular basis..at times the bank fee is correct in the overdraft charge ... but at this point with a cash deposit to cover the fee that same morning seems excessive and fraud to me ... Sincerely, - - -

Santander Bank US customer in Pennsylvania
Jan 05, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201510/201511/20152/20164/20165/20166/20167/201610/201611/20161/20172/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USProblems caused by my funds being low48.8%19.2%24.4%1.7%3.5%2.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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