Santander Bank US Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low Massachusetts

Charged overdraft fee more than 50 times even though I signed to be opt out. They still cant fix the problem.

Santander Bank US customer in Massachusetts
Nov 19, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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How Santander Bank US handles Problems caused by my funds being low complaints

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201510/201511/20152/20164/20165/20166/20167/201610/201611/20161/20172/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USProblems caused by my funds being low48.8%19.2%24.4%1.7%3.5%2.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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