Santander Bank US Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Santander Bank US Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New York

Untimely response to the Mortgage pay-off request

Santander Bank US customer in New York
Jan 06, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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How Santander Bank US handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20152/20164/20168/201610/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USLoan servicing, payments, escrow account45.4%42.4%5.3%0.8%2.3%3.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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