Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management New Jersey

I closed my checking account with Santander bank USA. I had automated bill pay associated with that account. After couple of months, Santander bank sent the checks to payees where I had set up automated payments from my closed account. Those checks are bounced and vendors charged for bounced checks. When I called Santander bank, bank said this automated bill pay is outsourceed to - and it is not Santander bank 's responsibility and Santander bank ca n't stop sending check even if the account is closed. When I called -, - said they ca n't do anything because information comes from Santander and that bank has to stop sending information. So - will keep sending checks even if account is closed. Santander bank never disclosed all this information during account opening and did n't inform during account closing.