Review and analysis of over 78 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 78 official complaints related to Late fee. Out of the 78 consumer complaints against Synchrony Financial, 4% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 62% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Synchrony Financial Credit card late fee April 8, 2017 - I recently acquired a credit card from a local furniture store that was serviced by Synchrony Financial. Synchrony Financial has since conducted questionable business practices that has unlawfully imposed late fees on my credit card account, denied that I ever had auto-pay set-up ( which caused the late fees to be charged to my account ), fees are still on my account even after calling and asking for the fees to be removed, the phone representative managers assured me that the fees will be removed but say it will be impossible to provide me physical proof ( paper statement ) before my next bil... |
Synchrony Financial Credit card late fee March 23, 2017 - Signed up for Synchrony Bank credit card from - -, as a promotion, and after setting up Auto Pay, they disabled it, claiming it was n't a valid checking account, and made no effort to report an error and instead sent it to collections. Spoke on the phone and told me their policy is to not make any calls to account holders. Only way I knew of the error was from their next months statement saying I have n't been paying. Their system has changed other info as well. Went onto their site and upon logging in, I had to supply them with my email, claiming they did not have one on file. They clea... |
Synchrony Financial Credit card late fee March 9, 2017 - I have a credit card with Synchrony Bank. Synchrony Bank has unjustly ruined my credit. Since, summer of 2016, I have had issues with receiving my credit card statements in the mail. I contacted Synchrony Bank to let them know that I was not receiving my paper statements. In -/-/2016, Synchrony representative suggested that I make on-line payments. I went ahead and followed their advice. Since, -/-/2016, there has been an issue with Synchrony Bank processing and posting my on-line payments through their website. I have been erroneously and unfairly charged outrageous fees because of such. ... |
Synchrony Financial Credit card late fee March 4, 2017 - I established autopay on a new account with Synchrony Bank. I have an email confirmation f the autopay enrollment with dollar amount and confirmation number. A payment was never applied. I called Synchrony this morning, and was cut off, upon calling back I requested a supervisor, who informed me they have no record of the autopay, and that I would need to fax my email confirmation to them, for them to consider, if I had a valid issue. It is unacceptable to me, that they could not take my confirmation number to validate I had enrolled. According to them, they had no record of my autopay enrollm... |
Synchrony Financial Credit card late fee March 1, 2017 - I signed up with a Amazon card using Synchrony Bank. My first electronic email from them was a statement that I had a late fee of $25.00. Amazon immediately assigned the card, but I did not get the first statement. Synchrony waived the fee and I thought the card was canceled. Somehow a $3.00 charge went through. I was charged interest and a late fee again. This seems to be a modus operandi for Synchrony. Moving to electronic billing - missing emails and charging fees.... |
Synchrony Financial Credit card late fee February 28, 2017 - I am submitting a complaint about Lowes ' Store credit card. I believe that they have a deceptive practice of not sending consumer bills for the goal of charging them late fees and interests. On -/-/-, I made an online purchase for the amount of $75.00. On -/-/-, I received a paper bill for a total of $130.00 with a $35.00 late fee plus some interest. When I called in to the customer service, the explanation is that the bill was sent electronics to my email. I told him that I did not receive any " electronic bill ''. His suggested that it went to the " junk mail ''. I told him ... |
Synchrony Financial Credit card late fee February 12, 2017 - I received my TJ- ( TJ-Maxx ) on - -, - ( via mail ). The statement shows a payment due date of - -, -. This credit card company is not giving me sufficient time to receive and pay my credit card bill in accordance with federal regulations. In -, similar events had happened and I went forward and paid the late fee without complaining. However, now looking back, I should have complained as this may be happening to other consumers. I am filing my complaint in hopes that they make corrections to their operational practices so they can be in compliance and not harm consumers w... |
Synchrony Financial Credit card late fee February 7, 2017 - Hello, you wonderful folks - you helped me with a problem I had with - a couple years ago. Right now I have a query about an - card I stupidly took out to buy - item, which cost maybe $30.00. The card is issued by Synchrony Bank. Well, I forgot to pay it off right away, got behind, and now I have late fees on top of late fees. I have already paid more than $200.00 to -, but because of the late fees I still owe $260.00! - has now referred the account to - for collection. I do n't dispute that I bear some responsibility in this, but is there a limit to how many late fees... |
Synchrony Financial Credit card late fee February 1, 2017 - Synchrony Bank handles the Credit Card for JC Penney. I realized I was getting late fees last year after making 16 payments during the year. I called the credit card and was told that the bank was receiving my payment too early so it did not recognize my payment when it issued my new bill. They did offer me - $35.00 refunds but could not go back into the account any further. This issue started in - of 2016. I asked if I could talk to a supervisor and was told they could not help me. I contacted Department of Banking and Insurance who referred me to you with a Tracking # of -. It se... |
Synchrony Financial Credit card late fee February 1, 2017 - Have been charged late fees since May 2016 by BP, Synchrony Bank. I pay my credit cards, online through my bank, and since we are retired and receive Social Security ( SS ) the - and - of each month, I pay them ahead, usually the - or - of the month for the next months bill to avoid late fees. I noticed the above statement for -, 2016 had a late fee. I called them and they said any money they received after the due date, but still in the present month is credited to that month. They consider my payments as late, not in advance. The account was originally made by us with -, no... |
Synchrony Financial Credit card late fee January 25, 2017 - I was late making a payment one month on my JCPenney credit card. I was charged a late fee of $34.00. I made the payment due a couple days after the due date, and then made the next regularly scheduled payment on time. I was again charged a late fee, however, because rather than add the late fee to the total balance, Synchrony Bank added the late fee to the minimum payment due, in effect doubling or tripling the minimum payment amount that is usually due. I contacted JCP and talked to a rep or - on the phone for over an hour. I said I could not pay the late fee on top of the min payment d... |
Synchrony Financial Credit card late fee January 16, 2017 - I would like to file a formal complaint against the credit card issuer Synchrony. I am - years old and had an -. I could n't work and fell a little behind, not even 30 days on my care credit and j.c. Penney accounts I hav still been sending in money and they hav been calling me harrassing me early in the morning late at night -, Sunday morning and sometimes 5 or 6 times a day I am now catching up on the payments and I am the one that has to pay their terrible late and over refit limit payments, not them so I think it is total harrassment to call me a zillion - a day I so loved hear... |
Synchrony Financial Credit card late fee January 13, 2017 - I was charged a $27.00 late fee because GE Capital Lowe 's card prohibits their auto-pay users from paying prior to the due date and forces all auto-payments to be made on the exact day due. Such prohibition assures millions in late fees whenever a bank holiday prevents timely payment for their auto-pay users. Clicking on the chat icon directs the consumer to a defunct link. GE Capital Lowe 's card additionally prohibits purchases of small items who wish to pay off their purchases before incurring interest from doing so if the same consumer already entered into a low-interest long-term fix... |
Synchrony Financial Credit card late fee January 11, 2017 - I received a bill in the mail for $24.00. I do have an - account. I remembered making a recent payment to -. There was nothing past due. On my bill from Synchrony bank showed no purchases. A customer representative from the bank told me to call -. - told me that I did not owe any money. I have the bill from the bank.... |
Synchrony Financial Credit card late fee January 10, 2017 - I would like to bring to someone 's attention a scam being perpetrated by Synchrony Financial. In my case the bank requires payment by the - of the month. I receive my paycheck on the first of the month and pay my bills at that time. As a result, on several occasions, I paid my bill before receiving the hard copy of the bill from -. This has caused my account to accrue late payments ( for early payment ). How can someone receive a late payment for paying early? As a result, I contacted the bank and was advised that the bank 's computer system does not have the capability to accept paym... |
Synchrony Financial Credit card late fee January 9, 2017 - I have been a - card owner for many years. The amount is high, and have been paying $ - - each month. In -, -, I inadverntly paid another - 2 - and thought I 'd paid -. Statement of -, showed $37.00 overdue. -, I paid $40.00. -, -, demanding $120.00. A call from them was received. I went through this with - several years ago. After I read that your agency settled with them over too much interest, my gas card had $200.00 credit on it. I feel the same old thing is going on with -. I do not use the card now because of what I owe on the bill. I had be... |
Synchrony Financial Credit card late fee December 29, 2016 - Late fees and interest charged for an account that was paid on time.... |
Synchrony Financial Credit card late fee December 27, 2016 - I opened up a store credit card at Old Navy which uses Synchrony Bank for their cards, I feel that they intentionally held my check which was sent easily before the due date in - 2016 for the full balance of $27.00, in order to charge late fees and now interest on top of late fees, ... since this happened in - 2016, they continue to add late fees every single month on top of interest charges, and I refuse to pay this since I paid for all the items I purchased at the store in full. If you look at my credit report, you will see that I have never really ever paid interest on credit cards ... |
Synchrony Financial Credit card late fee December 15, 2016 - I applied for a WalMart credit card last holiday season after an offer I received in the mail. No big deal I thought but this card is single handedly ruining my credit health ( score ) and taking fees month after the month. I make most of my bill payments online and often the Wal Mart credit card website is not functioning properly. Therefore I can not make a payment as I want, when I want, when I can. I then would either have to mail or locate a store and pay it there which can be a hassle. Month after month I am getting hit with late charges and being reported to credit bureaus. I just want ... |
Synchrony Financial Credit card late fee December 11, 2016 - I was very busy with a sick child and went to pay my bill 5 days late today. When I got to Toys R us Credit CArd to paymy bill there was a $25.00 late charge on a $140.00 balance. Which is about 18 %? What are the rules for this percentage? I have not been late before and this appears to me to be excessive. - -... |
Synchrony Financial Credit card late fee December 6, 2016 - my daughter had - on -/-/2016. i put the $1500.00 on carecredit with synchrony bank. the terms were no interest if paid within six months. i set up my bank account bill payer to pay $250.00 on the first of each month starting -/-/2016. i have just received a bill for 5 late payments and interest on the entire amount for $300.00. they said i paid outside of the billing cycle and that every payment was late, not early, my billing cycle is the - through the - of each month. so because i was paying on the first, every payment was late, according to them, in my eyes it looks earl... |
Synchrony Financial Credit card late fee December 5, 2016 - My credit card issuer, Synchrony Bank, assessed my account with a late payment fee of $37.00 on - -, 2016 that was a direct result of their online payment system being unavailable to access requests from - and Customer Care Agent in providing incorrect payment processing information. In speaking with their technical support services staff on the payment due date of - - about the issue they informed me that they were not able to provide an alternative and advised me to contact the Sychrony Bank Customer Service line during regular business hours. They assured me that my access ... |
Synchrony Financial Credit card late fee December 2, 2016 - I set up recurring payments so that I would not forget to make my credit card payments. I had successfully made adjustments to this scheduled payment in the past and was NEVER informed it would take a month in order for it go through. I was subsequently charged a late fee and I was given a hard time when I called to explain the situation and have it removed. The rep told me that there was nothing he could do until I got very angry. He then said his supervisor could reverse it, which they did. He explained that this error was not my fault but I still had to pay the $27.00 late fee as part of ... |
Synchrony Financial Credit card late fee November 28, 2016 - Belk credit card services, Synchrony Bank, has a billing window- after the billing date, and before the payment due date approximately 20 days later- where any payment made will count as your monthly payment. Any payment made outside that window will apply to your account, but will not count as your monthly payment, allowing Synchrony Bank to charge a $35.00 fee for a missed payment. There is never any notice of this charge, and since it is not actually a late payment ( in excess of 30 days late ), there is no mal reporting to the credit bureaus that would alert a person to the late payment ... |
Synchrony Financial Credit card late fee November 20, 2016 - Synchrony Bank underwrites my Rooms to Go credit card. I am participating in a 0 % interest promotion for 60 months. In order to qualify for such a promotion, a customer must have a good to excellent credit history. I work very hard to ensure that all of my debts are paid before their listed due dates. In - 2016, Synchrony charged me a late fee stating that my payment was not processed by my statement 's due date. In - 2016, I was charged another late fee in a higher amount because I did not pay the minimum payment on my - 2016 statement. I received - emails, that went to my junk ... |
Synchrony Financial Credit card late fee November 9, 2016 - I have an Amazon credit card through Synchrony Bank. They have a payment due date of the - of the month. I paid my payment on the - and they accepted it as posted on the - of -. The next day I am showing a $35.00 late fee on my account. I called ( - - ) and was asked why I am waiting until the due date to pay my bill .... I told them because that 's when it 's due. They told me that if I pay on the due date that the system automatically charges a late fee and it stays on there for 36-48 hours. They told me I should pay two days before the due date. They admitted I was not a... |
Synchrony Financial Credit card late fee November 2, 2016 - My husband got a new job and he was paid monthly at the end of the month. I started paying all our bills at the end of the month. Synchrony Financial has charged me late fees since - 2016, even though I made payments and paid over the minimum payment some months. In some of the months, I made two payments, one at the first of the month for current statement and one a the end of the month for next statement. However, the second payment was not applied to the next billing statement, even though it was made after the required due date from the previous statement. I have now incurred over $200... |
Synchrony Financial Credit card late fee November 1, 2016 - I had received a bill on a credit card in the mail only after it was delinquent, rather than prior to its delinquent status. The delinquent bill had late fee charges and interest. This is the second time this particular company has engaged in this practice. Upon calling their service center, they removed the late fee charges ( but not interest, which is minor to me ). I would like to register this in case this is a widespread practice. The company is - ( Amazon credit card ). I think the bank is Chase.... |
Synchrony Financial Credit card late fee October 20, 2016 - A year ago I purchased a bed from - by setting up monthly payments with no interest for 18 months. Today I decided to pay off the remaining balance. When I went onto their website I noticed that they have been charging me a late fee of - with interest for late payments every month. I have autopay!!. They said it was n't through their company but through my bank and my bank was n't paying it on time. WHAT??? I set up the autopay through - 's online site. They basically said I was out of luck. More like out of - of bogus charges. They did eventually credit me - big deal. This cred... |
Synchrony Financial Credit card late fee October 19, 2016 - Obtained a zero interest promotional from Rooms To Go serviced by Synchrony Bank. I have incurred late fees and interest charges every month since the inception of the loan despite regular early and timely payments. I have had to spend between 45 minutes to an hour and a half every month to have the charges reversed. Based on my numerous discussions with customer service representatives, the fees occur due to the " timing '' of the payment processing and their systemic limitations to process early payments. In order to avoid fees I have doubled payments in some months, changed my bill submissi... |
Synchrony Financial Credit card late fee October 18, 2016 - Synchrony Bank which issues Sam 's Club credit cards is pulling a " - -. '' For the past two months I have been charged late fees and interest on my balance without receiving a statement from them or the statement arrived two days after I was emailed that late fees and interest was charged to my account. Furthermore, I have paid my balance on time and there is no record of it on my statement. When I tried to resolve this matter with the bank with a supervisor I was put on hold for 10 minutes as part of a avoidance tactic. When I called back again to speak with customer service, I was dis... |
Synchrony Financial Credit card late fee October 11, 2016 - Synchrony charges excessive late fees to their consumers. Not only that, but they add it to the balance owed so they add late fee on top of late fee with no option to negotiate a payment plan. This is how they want to make money. Their representative need better training also. They are rude, talk over you and are aggressive.... |
Synchrony Financial Credit card late fee October 6, 2016 - PayPal Smart Connect and Synchrony advertise that a payment can be 24/7 with a live agent. On - - and -, 2016, I attempted to make a payment at the number provided on my billing statement, -, which number answers as " PayPal SmartConnect '' and not Synchrony. The recorded message said they were closed at teh hour I was able to call. On - - I called to complain and was told I would not be charged a late fee and I made the payment due. On my next statement, I was in fact charged a late fee of $35.00. I was told that as an apology for charging me a late fee wrongfully, Synchro... |
Synchrony Financial Credit card late fee October 1, 2016 - First issue was that I had a very sick pet. I used the card for the vet bill. The company provided no warning that I was going over my credit limit. They charged a fee. I paid fee and started to be very careful with card. Next issue, in - 2016 the bill was due on the -. Bill arrived on the -. I always pay all my bills that arrive during the week on the Sunday, in this case the -. I opened the bill to discover that I was past due. Of course, even if I had opened the bill on the - I would not have had time to get the payment to them through the mail. I have noticed that this compa... |
Synchrony Financial Credit card late fee September 30, 2016 - This is related to Paypal credit, In 2013, I signed up for Paypal credit and used it to shop online. My paypal account is connected to my bank account, and in the first few months the credit balance was automatically charged out of my bank account. However, it seems that they changed this setting along the way without my permission. So I was shopping online while my credit bills were not paid, and they did not send me any emails about this. I had a $500.00 credit there and used about $200.00 of it, thinking all the time that bills are automatically drawn from my bank account. Then after a... |
Synchrony Financial Credit card late fee September 28, 2016 - I have had a lowes account since -. I have paid the same date, through my bank since that time. I was charged a late fee on -/-/16 for -, despite having paid well over the minimum requested payment, as I always do. Again, payments are automatically posted on the - ( depending on business day of that month ). - in Lowes customer service ( - ) was completely unhelpful or apologetic ; told me I am paying too early and I should be changing my payment to " the - '' to avoid the issue. Again, in 1 years time, this is the first time they have charged me a late fee ... ..... |
Synchrony Financial Credit card late fee August 23, 2016 - We purchased a new Sleep Number bed in - 2013. The financing terms were 0 % interest for 3 years and the credit was issued through GE Capital Retail Bank. Having not received a bill by -/-/- the following Spring, we called GECRB to see where things were. We were then informed our payment was not only due but the previous month was not paid and account was now delinquent. We immediately paid the bill and requested a bill actually be sent to us so auto-payments could be setup. The ensuing month 's bill ( -/-/- ) arrived after the due date and again more late fees were applied. We ca... |
Synchrony Financial Credit card late fee August 22, 2016 - I have a Walmart store card and the bank is Synchrony Bank. Before synchrony the bank was called GE capital - then it became synchrony. I do n't know if GE capital - was owned by synchrony and they just renamed their business or what. GE capital - was ripping off consumers left and right now synchrony is doing the exact same thing. My Walmart card number is -. The name on the Walmart card says - - -. That is me and when I started realizing synchrony was charging me late charges I stopped using the card. I pay my Walmart store card early around the 1st week of every month e... |
Synchrony Financial Credit card late fee August 18, 2016 - Credit card was paid same day as due date I was told I was able to pay it same day and I would n't get late fee it was n't even - yet and late fee was added I 've called to see if there 's anything I can do but they try getting you for anything I really regret getting this credit card.... |
Synchrony Financial Credit card late fee August 18, 2016 - hello this is a continuing problem we had with this bank and this company we field complain after complain about them and nothing is being done we had problem with the items we purchased from pep boys there way of fixing was we owe - out of which - are late fees we iformed them of our situation and where promised that late fees will be taken off the still reported us late to credit agency... |
Synchrony Financial Credit card late fee August 17, 2016 - I have an Amazon Store Card through Synchrony Bank. I am a recent - who took the - in -/-/-. Due to a overlap, I lost track of the time of the month and missed my payment. I have missed no other payments and have always been current. Resultantly, Synchrony Bank doubled my monthly payment, which I now can not afford. I am currently unemployed, being a recent student. I called Synchrony in an attempt to resolve this and was met with nothing but hostility and outright rudeness. I was told that my only option is to allow my account to lapse and write a mailing address that will take at ... |
Synchrony Financial Credit card late fee August 13, 2016 - WE HAVE SEVERAL ACCOUNT WITH THIS COMPANY WE HAD A FAMILY EMERGENCY MY DAD PAST AWAY I CALLED EVERY ONE OF THERE CARDS AND TOLD THEM THAT WE WILL BE OUT OF WORK AND OVER SEAS AND WAS PROMISED NO LATE FEES WILL BE ASSESSED BUT THEY DID AND REPORTED ME TO CREDIT BUREAU AS LATE WHICH RUINED MY CREDIT SINCE THEY HAVE MOST OF MY ACCOUNTS... |
Synchrony Financial Credit card late fee August 11, 2016 - Synchrony Bank 's, for the American Eagle credit card, online system shows a late fee despite my payment being made on-time ( by - - at - Eastern ). I made my payment at - Eastern. According to the unprofessional CSR talking over me and laughing while I was talking to her the system automatically generates a late fee if a payment is posted to the account by -. This was not stated in any notice to me. She claims that " the system '' does n't recognize the payment until the payment posts and is no longer in a pending status. All I saw was a notification e-mail that I was charged a... |
Synchrony Financial Credit card late fee July 31, 2016 - Re : PayPal Smart Connect failed Purchase dated -/-/15 for a - - - - Tablet for $980.00, Item ID # : - paid with PayPal Smart Connect for promo payments with no interest charge earning up to $68.00 rewards. Thus, I never use my credit cards and credit for payment plans that require I pay interest. Up until this time, the only reason I used Smart Connect Credit was for promo payments, since, I have over a dozen credit cards that pay me up to 7 % rewards. Therefore, I was supposed to make payments with this purchase with no interest charge ; however, the purchase failed.... |
Synchrony Financial Credit card late fee July 25, 2016 - I had setup an Amazon Store Card ( Synchrony Bank ) and I believed my cycle date was on the - of the month. I have been paying $100.00 ( way over the minimum ) on the - and did not receive any notification that I did not pay on time because my actual cycle date was the - of the month. Did not know that I was being charged every month for $35.00 late payment fee. I contacted them Customer Service - and explained this situation. I was only receiving a email monthly with a link to my account but I could not remember by credentials to access the account. They agreed to only credit ... |
Synchrony Financial Credit card late fee July 21, 2016 - I applied for this card so that I could take advantage of the 12 month free financing and what a hassle this has been! I have closed my account because of all the errors generated either by automated computer or by personnel. I have to mention I have talked with the general manager and sales rep and they have been very nice and compliant about reversing the charges that were incorrect. The issue has been with the numerous calls from Synchrony bank stating that I owe a late fee and my account balance is past due when in fact that is not correct! The automated pay system that Synchrony has is ho... |
Synchrony Financial Credit card late fee July 19, 2016 - I got some calls from Synchrony regarding my - furniture account. It turns out my scheduled payments had run their course and I was 2 weeks -/-/-. I told the man on the phone that I wanted to pay - and he pressured me to pay - as well. I asked if I had incurred a late fee and he stated " You were late on your payment so obviously there was a late fee. '' I said that I would pay - and - right then if he could waive the late fee. He then stated that IF I paid even more money THEN he would see if he could waive the late fee. I repeated back to him to make sure that I understoo... |
Synchrony Financial Credit card late fee July 10, 2016 - Sam 's Club MC/SYNCB charges late fees plus interest for payments submitted on or prior to due date. I have had $97.00. in late fees and $16.00 interest added to my balance ( which is paid in full except for the $110.00 ). Have written with no response.... |
Synchrony Financial Credit card late fee June 29, 2016 - Synchrony Bank failed to send a monthly statement to me for my Amazon.com credit card during - 2016, The - statement I received contained a $25.00 late fee. I was unable to object to this fee because Synchonry Bank does not permit human person-to-person contact. It has a website and phone number, but any effort to explain a problem results in a " robo call '' response. Efforts to contact a consumer services representative through any of the other Synchony Bank phone numbers produced the same result. Synchrony did not disclose, at the time of issuance of the credit card, that human cont... |
Synchrony Financial Credit card late fee June 22, 2016 - Synchrony Bank charges interest on late fees. They said that late fees are considered part of the total payment and purchases.... |
Synchrony Financial Credit card late fee June 2, 2016 - I use a payment service to pay my bills ... Always have with pretty much no issues that could n't be resolved. I scheduled my ( - ) payment for my Walmart card as I always do but apparently the payment was sent to Walmart a day late. I did n't realize that I was assessed ANOTHER late fee until I got ready to pay my new bill ( - ) that came out. I went ahead and paid my bill ON TIME minus the late fee while disputing the fee with Walmart. After some back and forth they finally reversed the fee but at the same time assessed me ANOTHER late fee because I did n't pay they previous full amou... |
Synchrony Financial Credit card late fee May 30, 2016 - I made a payment and also enrolled in auto-pay so I would n't have any late payments or late payment fees. I heard Walmart had a habit of charging late fees. Since I enrolled in auto-pay and made a payment to stay current I was charged a late fee. I called them to inquire and they said they would removed the late fee. I just checked and the late fee was never removed. I again just scheduled another payment. I hope it 's credited to my account this time. ... |
Synchrony Financial Credit card late fee May 7, 2016 - Synchrony Bank administers Belk Store Credit Cards. Their online payment site and all of their statements claim the due date is the - of the month. I had sometimes paid on the - or the - of the month which resulted in receiving a late payment fee, even though the date I paid was on or before the stated due date. When I raised this issue with the -, I recived a condescending letter stating that I should always make my payment 2 days before the due date to avoid late payment charges. This seems misleading and abusive. If the bank wants to move its due date for payment earlier in the... |
Synchrony Financial Credit card late fee April 26, 2016 - I currently have a card open with JCPenney through Synchrony bank. On - -, I submitted what I thought was my full minimum payment of -. I asked the cashier to confirm the amount and she said that she could not. I am now being charged a - late fee because according to Synchrony I still owe - of my minimum balance ( because it was really - that I should have paid. ) Also according to Synchrony I did not make a payment. So now I have a late fee and a black mark ( my account is now delinquent ) on my record because Synchrony is citing privacy concerns that will not allow the cash... |
Synchrony Financial Credit card late fee April 22, 2016 - TJ- Rewards ( TJ Maxx ) will only send the monthly statement if unpaid balance reaches over $100.00. This time, I bought for $32.00 on - -, 2016 but I received the statement on -. -, 2016 and it shows for about $60.00 as late fee in total of $100.00. It looks like to charge a late fee on the credit card statement is their policy, intensionally not sending a statement monthly. For me this is the second time, exactly same case happened, -/-/- I paid about $60.00 out of about $41.00 purchase. ... |
Synchrony Financial Credit card late fee April 19, 2016 - I opened a Credit Card with - - which was issued through Synchrony Bank. The whole time I was having a hard time with my mail and would receive and pay my bill late. I had no problem paying the late fees but at some point I was fed up and decided to go to - - 's in person to pay my entire bill. I asked the represents everything to please advise me of what my bill was and he informed me that it was $470.00. I went ahead and paid the entire bill with cash ( I have my receipt ). Several months later I received a bill of $110.00. When I called to inquire about the bill, I was infor... |
Synchrony Financial Credit card late fee April 6, 2016 - The due date on my credit card payment falls on - -, 2016, Sunday. Since it was a Sunday, I paid it on - -, 2016, Monday. That same day, - -, 2016 the credit card company charge me for $25.00 late fee. ... |
Synchrony Financial Credit card late fee March 28, 2016 - 01. I am an amazon customer. I have been shopping from amazon online since 2012. I have been making a good number of purchases each year - buying, renting textbooks and other stuffs etc. 02. Amazon does have commercial and financial relations with Synchrony Bank. I was offered by Synchrony Bank as a customer of Amazon.com. 03. - these organizations did hide potential costs partly and charged with intentional fees, not honest error ( without fault ). Synchrony Bank charged me with late fees and others costs, even it had my checking account and authorized by me to withdraw due balance from ... |
Synchrony Financial Credit card late fee March 26, 2016 - I have contacted you before in reference to wrongful interest charges on my account. This has been resolved but ever since they re-opened my card account they stopped sending me statements. I had no idea when my payment was due until i received an email stating it was late and they would charge me a fee! now i have been charged with TWO late payment fees that i was NEVER told about. Top it off my min payment went from - to - to - a month how does it jump like that?!!?! the promotion is supposed to be INTEREST FREE and i am getting billed for interest as well! i demand my fees ret... |
Synchrony Financial Credit card late fee March 9, 2016 - Synchrony Bank ( working for - ) is not giving appropriate time to receive my billing statements & for me to return payment before they are charging $40.00 late fees. Synchrony Bank customer service & their supervisor say that they are only required to mail my bill 20 days before the due date, but it is taking 10 days for me to receive the statement. Then, I mail the statement back with payment with 2 days of receiving it ( which is not always feasible if I am traveling or it falls on a weekend ), and then they are taking up to 10 DAYS TO PROCESS THE PAYMENT!! They seem to deliberately be... |