Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Late fee New York

I opened a Credit Card with - - which was issued through Synchrony Bank. The whole time I was having a hard time with my mail and would receive and pay my bill late. I had no problem paying the late fees but at some point I was fed up and decided to go to - - 's in person to pay my entire bill. I asked the represents everything to please advise me of what my bill was and he informed me that it was $470.00. I went ahead and paid the entire bill with cash ( I have my receipt ). Several months later I received a bill of $110.00. When I called to inquire about the bill, I was informed that when I paid my bill there were other pending fees that I did n't take care of and those pending fees caused additional late fees and that 's why the amount is what it is. The representative was only willing to refund $37.00. This is extortion and I feel taken advantage of.