Synchrony Financial Credit Card Complaint

Late fee

Synchrony Financial Credit card department,

Late fee New York

TJ- Rewards ( TJ Maxx ) will only send the monthly statement if unpaid balance reaches over $100.00. This time, I bought for $32.00 on - -, 2016 but I received the statement on -. -, 2016 and it shows for about $60.00 as late fee in total of $100.00. It looks like to charge a late fee on the credit card statement is their policy, intensionally not sending a statement monthly. For me this is the second time, exactly same case happened, -/-/- I paid about $60.00 out of about $41.00 purchase.

Synchrony Financial customer in New York
Apr 22, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialLate fee33.3%61.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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