Synchrony Financial Credit card department,
I made a payment and also enrolled in auto-pay so I would n't have any late payments or late payment fees. I heard Walmart had a habit of charging late fees. Since I enrolled in auto-pay and made a payment to stay current I was charged a late fee. I called them to inquire and they said they would removed the late fee. I just checked and the late fee was never removed. I again just scheduled another payment. I hope it 's credited to my account this time.
Synchrony Financial customer in Massachusetts
May 30, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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