Resources for resolving common issues with Continental Finance Company, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Continental Finance Company, LLC and work to get a response. After your complaint is forwarded, Continental Finance Company, LLC has 15 days to respond to you and the CFPB. Continental Finance Company, LLC is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Continental Finance Company, LLC Credit card billing disputes April 20, 2017 - Continental Finance issued me a - card that was initially for $300.00. I understood that there was an initial processing fee and what my balance would be upon receipt of the card. I made my payments on time every month an thought that everything was fine. That 's when I discovered this was not the case. Just about 6 months or so after receiving the card, I called to dispute a duplicate charge on my card. A store that I had patronized inadvertently charged me twice. When I called - , I was given the complete runaround, left several messages, waiting for a call back that never happ... |
Continental Finance Company, LLC Credit card other January 26, 2017 - I had to credit cards with Continental Finance : A Matrix MasterCard and a - Mastercard. Last -, I enrolled in a debt management plan with - - - and both accounts were enrolled in a hardship program with the agreement to pay - per card per month. Payments have been made consistently as agreed upon by the debt management plan proposal. However, Continental Finance is currently showing both of my accounts as " Charged of as Bad Debt, Profit and Loss Writeoff ''. In addition, they showed me as 30/60/90 days past due for the last several months. Both I and - - - have bee... |
Continental Finance Company, LLC Credit card closing/cancelling account January 18, 2017 - A little over a month ago I got approved for a Matrix and a - - by Continental Fiance. I never received the first set of cards. I did receive a bill for the - card that said my due date was - -, 2017. Upon receiving this bill I call the credit company. I spoke to the agent and informed them that I have n't received my cards so how do I get a bill. The agent informed me that since I was approved the bill was printed and mail. But since I have n't received my cards I did n't have to pay it. So she looked in the system and had my cards canceled. She explain that the were printing a... |
Continental Finance Company, LLC Credit reporting incorrect information on credit report information is not mine January 5, 2017 - INQUIRY WAS NOT REMOVED... |
Continental Finance Company, LLC Credit card other fee January 1, 2017 - I applied for a - credit card and read the agreement .It says there will no monthly maintenance fees started until 2nd year of terms.Yet I closed my account before entering the 2nd term.There is still a balanc I am paying off from the company.They have added the monthly maintenace fee on tho while paying it off tho. I dont feel that is legal according to what I read.This is due to the fact as I said I didnt enter in to the 2nd year of term because I wasnt willing to pay a $120.00 annual plus a - $ monthly fee, that would have been - a year to keep open whether you have a balance or ... |
Continental Finance Company, LLC Debt collection improper contact or sharing of info contacted me after i asked not to December 23, 2016 - I get repeated daily calls from Continental Finance on my cell phone from -. The hang up when I answer. I owe nothing to them, or anyone else. I have never done business with them. The harassment must stop.... |
Continental Finance Company, LLC Credit card payoff process December 20, 2016 - When I applied for Continental Credit Card, in amount of $300.00. to re build my credit and with - - for dental work ( only owed - at this time ) I paid for the insurance in the event I lost my job it would be covered. Well I lost my job and both these company s said I canceled the insurance month prior to me losings my employment. I never canceled this insurance and if I wanted to I would have had to put it in write per, Continental Credit Cards and Care Credit own policy 's. So I told them both to show me where I put in writing to cancel the insurance? Neither never could, did not... |
Continental Finance Company, LLC Credit card billing statement December 19, 2016 - In - I applied for and received a Verve credit card. On or about - -, 2016 I called and cancelled the card. I never activated the card and made no payments and I was told I would therefore owe nothing on the card. Nevertheless, on or about - -, 2016, I received a letter from Continental Finance indicating that I had a balance of $120.00, with a minimum payment of $35.00 due on - -, 2016. When I called the customer service number from the back of the card, -, I was told by the automated teller that the balance on the card was $0.00 and no payment was due. I have b... |
Continental Finance Company, LLC Credit card customer service / customer relations December 13, 2016 - they had a hack into their credit card system, I was n't informed that my card and all the cards who got hacked would be of no use. I went to pay my credit card and it said my balance was - dollars, I thought my husband had paid off the remaining debt, so I thought nothing of it only for me to see that I 'm getting calls from the creditor saying I was late etc and threatening to go after my credit rating. immediately I said my end of it and instead of apologizing they said well you 'll still have to pay the late fees however we wont charge for the over the phone payment and that they would ... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement December 9, 2016 - I filed a complaint about my Verve credit card backed by continental finance on -/-/2016, complaint number -. I filed the complaint because I had provided documentation supporting my fraud complaint to them directly. I reported my card stolen to them, provided the police report, and my letter of incarceration, as well as the affidavit of fraud that they requested I fill out and return. They had removed a good deal of the charges but were still trying to get me to pay $230.00 before re-issuing me a card and stated that these were late fees. I called to check the status of my fraud compla... |
Continental Finance Company, LLC Debt collection taking/threatening an illegal action seized/attempted to seize property November 23, 2016 - On Friday, - -, -, I received a call from - - - a representative from a collection agency named -. - - advised me this was a debt collector and his intent was to collect a debt that had been sold several times from the originator " Continental Financial, Matrix Credit Card. '' He stated I owed upwards of $700.00 and he planned to seek legal charges ultimately resulting in me paying close to $3000.00 in legal and penalty fees if I did not pay the $700.00. In the beginning, I informed him the debt was paid for less than what was owed ; until I went home and check... |
Continental Finance Company, LLC Credit card billing disputes November 19, 2016 - this credit card company will take 8 days to apply a payment to my credit card after they know it 's been collected so that they can charge interest on the outstanding balance instead of applying the payment to the account right away they make you wait up to 8 days so that I can collect interest this is illegal and it 's wrong. I want to be compensated for the interest that they collected on a payment that was received and help for 8 days... |
Continental Finance Company, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay November 16, 2016 - This is in reference to a delinquent credit card account, Verve Card. The debt collector, - - ( the name they gave me ) have called me numerous times threatening me that they will suspend my drivers licenses and vehicle registration, they will put a lien on my property, will take me to court and threatened to have me arrested for fraud ( which it is not fraud ). They call from several different numbers and even call from local numbers. In every call they repeat the same threats. I told them to email the information to review it and not once have I received the email. Nor did I receive an... |
Continental Finance Company, LLC Credit card transaction issue November 9, 2016 - I paid off - of my credit cards. I also cancelled the same card. At least a month later I received a call from that credit card telling me I did n't make a payment. I told that person I paid it off and cancelled it. I was transferred to several different people. I was shocked at the way these people had no idea what was going on. I was told that there was a purchase made after I paid the card off. I informed them it was n't me and the charge was made in another state. Each person I spoke to told me something different. They did not resolve this problem and I am still receiving calls from th... |
Continental Finance Company, LLC Credit card customer service / customer relations October 13, 2016 - I have a $500.00 limit on a credit card that I have had for about 2 years and every month there is an obscene amount of charges. Interest charges, member charges I just want to close this account. I just ca n't seem to get it down to - so I can close it. No one answers the phone. I ca n't speak to a person.... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement October 11, 2016 - I requested a replacement card with Continental Finance ( Matrix Card ) in - 2016, and updated my address. I never received the card in question and due to being unable to login to my account ( it is linked to the card directly, and locks if you 've requested a new card ). I called to make payments and request the card AGAIN, and was sometimes met with a " it is late ''. So I would make my account " current '' and request the card again, leading me to believe that I was paying and would not owe until the next month. Fast forward through months of this rinse repeat cycle to today, ( sometime... |
Continental Finance Company, LLC Debt collection false statements or representation impersonated an attorney or official October 8, 2016 - On Thursday, - -, 2016 @ -, I received a call on my mobile phone from blocked number from a - - - stating that he was calling from the - - Clerks office. He said that if I did not respond I would be served legal paperwork by a uniformed officer the next day. He referenced a phone number and an account number. The phone number was -. I tried calling the number back and I received a message saying that the number was n't valid. After making another attempt to call on my cell phone I was connected to -. - saying that they were contacting regarding an old credit ca... |
Continental Finance Company, LLC Credit card transaction issue October 5, 2016 - Ive attempted to use my credit card ending in - with Continental Finance, however, charges are declined recently and in the past when there is more then enough available credit. This is a fairly new card, I suspect the rep ( s ) I spoke to activate did not in fact activate the card. Its also possible they will not activate card due to a payment being due, I had a previous experience in attempting to order a new card, reps would not order due to a payment being due. I need card activated and or ab ability to make purchases... |
Continental Finance Company, LLC Credit card billing disputes September 28, 2016 - THE COMPANY CONTINENTAL FINANCE THAT GIVES CREDIT CARDS CHARGED ME A - A YEAR AGO. I 'VE PAID ON TIME EVERY MONTH, I JUST SENT - AND THEY DID ALL KINDS OF - CHARGES TO KEEP MY BALANCE HIGH. MEMBERSHIP ETC ALL KINDS OF CHARGES ( THEY ALSO KEEP A - FROM PEOPLE SAYING IT GOES AGAINST THE BALANCE OWED IF CANCELLED, BUT REMAINS TILL PAID OR CANCELLED, MOST COMPANY 'S CREDIT YOUR DEPOSIT... |
Continental Finance Company, LLC Credit card late fee September 24, 2016 - -/-/2016 Good Afternoon, I have currently a Continental Finance SURGE credit card. I try but am unsuccessful on a regular basis to do all my business with this company on their Continental Finance website, but I have continual trouble logging in, which forces me to call my payment in over the phone. Continental Finance is aware of this problem, and take my payment over the telephone, waiving the - phone pay fee for me. I signed up for paperless billing months ago, but I never received the emaisl indicating my bill was ready to view and/or pay. As a result, I missed two ( 2 ) payments, inc... |
Continental Finance Company, LLC Credit card delinquent account September 22, 2016 - My account has been delinquent for a couple of months. As I was trying to see what to do to settle the account, I realized that the minimum payment is $310.00 while the amount due is only $690.00. There is no explanation as to why the minimum should be almost half the amount due. I want to be able to settle the account but need them to give me a reasonable minimum payment and explain how they calculate their minimum when payments are missed.... |
Continental Finance Company, LLC Credit card other fee September 21, 2016 - I was offered a credit card pre approved. them I filled it out. When I received card - dollars was due. Once the first year ends it is 10 a month. I never activated card, when I received a call from the company. They told me they would cancel card and refund the -. 4 months later and account is open, never have I charged on card. Charging 25 % of limit was not on the application. Otherwise I would not have applied.... |
Continental Finance Company, LLC Credit card billing disputes September 12, 2016 - I have not used the - card in over 1 year, I have attempted to close the account on numerous occasions and the autamated system disconects me after a brief hold and recording. I have been threatened by a company on behalf of continental credit that they will persue legal action. I have not received any written correspondance from - Credit card, and my online account shows no balance due as of -/-/2016. The acount remains open so they can charge me interest and fees.... |
Continental Finance Company, LLC Credit card billing disputes September 2, 2016 - I lost my - credit card issued by continental finance. The rep assured me that if I made a - payment in - I would receive receive my credit card. I made payment and then I waited 4 weeks and did not receive it .I CALLED BACK -/-/2016 and was told AGAIN that I had to make another payment on -/-/2016 I did and now I AM BEING TOLD THAT I MUST PAY - IN ORDER TO RECEIVE MY CARD. Continental Finance has also ignored my request for all information billing information pertaining to my credit card account ending in -. I want my credit card and my billing information as I h... |
Continental Finance Company, LLC Credit card delinquent account September 1, 2016 - Never received statements on the credit card, or have the credit card in my possession as I made it aware to Continental Finance that I had lost my - credit card but could n't get a new one due to the account being closed. I would like the late payments to be removed from my credit report.... |
Continental Finance Company, LLC Credit card delinquent account August 18, 2016 - The credit card company has been taking funds out of my checking account since - and not one payment has been applied to my account. I 've contacted my bank, and was advised that the credit card company has been getting the funds. This is a huge concern for me as it is $110.00 that has been taking out, and not a penny has been applied to my credit card account.... |
Continental Finance Company, LLC Credit card customer service / customer relations August 13, 2016 - hello we have a card with company we where never late -/-/- we had an emergency my father passed away and i had to leave out of the country but calle this company and informed them but they still charged me the late fees and reported me as past due to credit agency... |
Continental Finance Company, LLC Credit card late fee August 4, 2016 - I opened a Verve credit card through continentalfinance back in -, credit line was $500.00 min payment $35.00. In - when the year came up I closed the account as they charge $96.00 for a yearly fee and $60.00 for a yearly maintenance fee. For some reason when I closed the account I was being locked out of my account so I had to some times call in payments and in - - for some reason the person did n't process it correct, when I got a letter in the mail I called and was told they would waive the fee as she said it was showing for - - and I had to make a payment which I ... |
Continental Finance Company, LLC Credit card other fee July 8, 2016 - The surge card I got double charge me maintenance fee yearly and monthly. When I read the agreement it seemed to state that it was either a - yearly charge or a - monthly charge not -. Then when I try to cancel the card the guy said that the monthly charge will keep going month after month even though I closed the account.... |
Continental Finance Company, LLC Credit card late fee July 5, 2016 - Dear Sir : My Credit Card company ( Continental Finance Company, " - '' ) imposed a late fee on - -, 2016 of $35.00, which I dispute. The reason I am disputing this late charge is that the Credit Card company failed to properly process on on-line payment of $510.00 from my bank account, and thereafter failed to notify me of any such payment problem until after the late charge was imposed. This payment was made through the Credit Card company 's on-line payment system on - -, and I received an e-mail verification confirming the payment. This payment should have brought the c... |
Continental Finance Company, LLC Credit card other fee June 18, 2016 - I have a credit card with - ( Continental Finance ). The credit limit is $500.00. It was renewed automatically in 2016. I never used it in 2016 but to date I have been billed $240.00 in fees. I paid $170.00 in fees just to protect my credit and I cancelled my card but the bills keep coming. My credit rating is damaged and I am still getting bills, the latest is for $160.00. ... |
Continental Finance Company, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 7, 2016 - I received a voicemail from a private number -/-/16 at -. She identified herself as - - and stated that she had some certified documents for me that were going to be delivered this Wednesday -/-/2016 between the hours of - and - to my residence. She left me a phone number of - and gave me a claim number of - and said I could contact them if I needed a change in time of delivery or had any questions. I called the number and gave the gentleman that answered the claim number he said that he would get the paperwork from the attorneys and he refused to release the... |
Continental Finance Company, LLC Credit card closing/cancelling account June 6, 2016 - I had a credit card issued to me by Continental Finance, I 've had it for about a year. I fell behind on payments after being laid off. I was finally able to make a payment of - in - of this year. A month later I started receiving phone calls from a debt collection agency informing me that they were contacting me on Continental 's behalf to collect payment on the account. I informed them that I had just recently made the - payment but they advised me that they had no record of that and had just received my file a couple of days before they called me. I called Continental and advised t... |
Continental Finance Company, LLC Credit card billing disputes May 23, 2016 - I have a - Credit Card and make my monthly payments online. However, for the past months, every single time I make a payment online, the transaction goes through and then there 's a " payment reversal ''. I 've contacted the credit card company to inquire on the reason why this happens and they can not give me -. They 've made up different excuses as to why the payment is reversed and the common one is blaming my bank that they do not process the payment. However, I 've contacted my bank and they have not received any transactions from this company. Another reason is that I do not have t... |
Continental Finance Company, LLC Credit card other May 14, 2016 - them. I also want to have this so called lawyers office stop contacting me for good and to back office and I will let centennial finance know what I want and that is I want to have about two months to get the full amount of what is owed and that I will pay the amount in one payment but I want them to take me office of all - credit reports and to put me in good standing and to give me a new card with a new deal because I did not receive a lot of statements at all.This is what I want and feel is a gooway for both sides to be happy.... |
Continental Finance Company, LLC Credit card closing/cancelling account May 12, 2016 - Dear Consumer Financial Protection Bureau, cc : FTC This company canceled my credit card for no reason. They then continued to bill me fees on a closed account. Also, unknown to me at the time, added these bogus fees to my credit report. I paid their bogus and illegal charges and had it removed from my credit file. Today I receive yet another bill from Continental Finance ( Verve Card ) which includes more fees and interest charges from a card they closed and I verbally called to make sure it was closed after their last illegal stint. This is a nightmare! I do NOT owe this company anything. I ... |
Continental Finance Company, LLC Bank account or service account opening, closing, or management May 11, 2016 - Continental Finance is refusing to give me vital account information. No where in its terms and conditions that are given to clients does it state that they will not give you your account information when requested. I need the account information for insurance purposes and all though I was verified the bank refused to give me my account information in any form. Either over the phone or via mail upon request. ... |
Continental Finance Company, LLC Credit card billing disputes April 22, 2016 - This card is believed to have charged me more money than owed. Multiple inaccuracies charged to my account. I feel unsafe with this company having my credit information, ... |
Continental Finance Company, LLC Credit card delinquent account April 21, 2016 - Harassing collections practices. They 're contacting family members and someone claiming to be a locator is stating that they will come to my house to collect and my place of employment. I 've expressed my desire that all collection attempts be handled via mail and in writing and they 've refused. ... |
Continental Finance Company, LLC Credit card closing/cancelling account April 7, 2016 - On -/-/2016, I mailed a cashier 's check in the amount of $520.00 to Continental Finance to payoff the balance of a credit card account. Also, on -/-/2016, within the same correspondence, I requested that the issuer close my account and send verification that the account has been closed. This has yet to occur. On -/-/2016, I sent another letter to the credit card issuer requesting closure of my account, and as of -/-/2016 the account is still open. I do not understand why this bank refuses to close my account. ... |
Continental Finance Company, LLC Credit card delinquent account March 30, 2016 - I REQUESTED ASSISTANCE FROM CONTINENTAL FINANCE IN REGARDS TO MY CREDIT CARD ACCOUNT. I WAS NEVER LATE UNTIL THE LAST FEW MONTHS. I WOULD LIKE TO BE OFFERED A SETTLEMENT OR A REPAYMENT PLAN THAT WILL PAY OFF MY ACCOUNT AND REVERT IT TO CURRENT AND PAID OFF ON MY CREDIT REPORTS. I HAVE REACHED OUT TO CONTINENTAL FINANCE WITH NO RESPONSE. ... |
Continental Finance Company, LLC Credit card other March 29, 2016 - This compliant is in regards to two late payments lodged on my credit report, via Continental Finance, the servicer of my - -, issued by - - - - - -, this company is falsely reporting two late payments on my credit file and not updating my credit report accurately and in a timely manner. In addition, this company is charging me an adsorbent amount on late fees and high interest on this account. This company has reported my account late to the credit bureaus on two occasions and refuse to remove this false information for -/-/- and -/-/2016. I have been in good st... |
Continental Finance Company, LLC Credit card billing disputes March 20, 2016 - I pay have a credit card through consumer finance. Every month they are reporting me delinquent on payments. They are damaging my credit, and non of the payment I have made have ever been 30 days past due. ... |
Continental Finance Company, LLC Credit card customer service / customer relations March 14, 2016 - Hi, My issue with this credit card company is that i lost my credit card and I call customer services to speak to a representative who can help me and provide me my account number since I 'm trying to pay my total balance through a loan that i recieve and after they verify all my information they will not give me my account number, I went online were i have a user name and password to view my account, pay bills, etcs and not even in there i can get my account number, all other campanies can provide you with you account number after verifying that you are the account holder, but this VERVE cred... |
Continental Finance Company, LLC Credit card credit card protection / debt protection February 23, 2016 - I owe a debt to a credit card company that I was unable to pay due to some financial set backs. The company contacted my sister and lied about being a lawyer and serving me with papers at my job if I did not return the phone call to them. I then called the company after my sister gave me the information from the rude collector, and was yelled and screamed at and told that they would be to my job to serve me when I called myself. I was never informed of what the debt was for or what the amount was, and was told that I had committed fraud and would be handled legally. ... |
Continental Finance Company, LLC Credit card late fee February 19, 2016 - I would like to file a complaint against Verve MasterCard Company, due to the extremely high late fees and interest rate. I have tried to contact these people to work that out and it looks like every month they are taking on over hundred dollars worth of fees that is way too high for any credit card I own for credit cards and none of them is this high, please help!!! ... |
Continental Finance Company, LLC Credit card closing/cancelling account February 5, 2016 - Over a year ago, I had misplaced a credit card ( issued by Continental Finance ). I knew it was in my house somewhere and had not been stolen, but I could not find it. I called Continental Finance to replace the card, explaining there was no fraud, I just needed a new card. They said they would send one in the mail. It never came. I made no less that 5 calls to Continental Finance with the same request. Each time, I was told my card would be sent to me. I never received the card. Each time I called, I was told that there was some kind of security alert on my card, that was causing them to not ... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement January 24, 2016 - About a couple of weeks ago I received a phone call from a collection company from -. The lady was very nasty requiring a payment to settle a collection account. I ended the call, but I was curious about why someone called me to settle an account. I went to - to investigate where the call came from and it is from - - - from -, NM. My concern is that she is part of stealing my identity. Then immediately I went to - to verify my credit information. Sure enough, I found to credit cards that someone else opened using my information. I have no knowledge on either one of these a... |
Continental Finance Company, LLC Credit card arbitration January 23, 2016 - A supposed law firm called my landlord claiming they 've been trying to reach me for weeks with no luck to serve me papers. My landlord notified me and gave me their number. I called them and this was my experience. I thought it was very strange that a law firm representative would be in at - on a Friday -. I thought I 'd get a recording. I heard a lot of background noise and the guy that answered said that he could n't give me specific information. He said he had called my relative, referring to my landlord, because he could n't get a hold of me. I pressed him about what he needed me f... |
Continental Finance Company, LLC Prepaid card unauthorized transactions/trans. issues January 20, 2016 - I closed out the account back in - 2015 and have since then requested to receive paper statements until account is fully paid in full. Every time I contact the company to inquire about statements or make a payment I am assured that a request is being placed and I should receive within a few weeks. I have been making payments as required by the due date but still have not received any statements and do not know what I am being charged. I am still being charged a maintenance fee and I do n't know why when I am not utilizing the card. Of course, I am also being charged for finance charges. Thi... |
Continental Finance Company, LLC Credit card other January 15, 2016 - I attempted to order a new card with Continental Finance, the card I have is damaged, there is a crack on the bar code and will not scan correctly due to it. I have to use the card online, it will not work in any terminal. The rep I spoke with stated my account needs to be current, which it is, it is not past due. She would not order a new card. I am not due until the -, the account is current, not past due. ... |
Continental Finance Company, LLC Credit card other January 13, 2016 - my daughter was ill 120 days behind on my payments - had the full amount to pay on the card for - - 2016 went to pay the full bill was put on hold. rep came back and said if i did not pay - more that i would just incur fees after the payment was made. stated that was all i had - gave her my credit card numbers to pay the bill was put on hold again - she stated that she was trying to help me and she would be right back. came back and said that she wishes to charge my account off - i said no and further explained that i thought i had protection on the card the bill is due for -/-/-... |
Continental Finance Company, LLC Credit card billing disputes January 7, 2016 - My wife paid her credit card account out around -/-/-. or -/-/-. The credit card company end up pulling a payment, and posted on - -, 2015. Then come to find out that one of our credit card had gotten lost or stolen, some between the time that the credit card was paid out there was fraudulently active on -/-/-. ... |
Continental Finance Company, LLC Credit card billing disputes December 26, 2015 - I received my credit card statement, from Continental Finance on -/-/15 and noticed there was a late fee of $35.00 applied to my account. I spoke to - and I explained how there was a delay with my bank sending the payment. -, the supervisor, waived the late fee for -/-/-. My -/-/- statement, shows another late fee of $35.00. I asked - why there was another late fee, and she said because I did not pay the $75.00 for -/-/-. I told her, I paid the $35.00 and the other $35.00 was from the -/-/- late fee that was waived. So they billed me a late fee, on ... |
Continental Finance Company, LLC Credit card closing/cancelling account December 22, 2015 - I had - - never used its being reported twice on my report I never got any support docs to show anything about these cards ... |
Continental Finance Company, LLC Credit card delinquent account December 22, 2015 - Continental Finance - Verve credit card Since opening the account in - 2014, Continental has regularly charged late fees to my account and reported my account as late to the credit bureaus when that has not happened. Initially, issues began when the card had to be re-issued because the card had not been received. Although, I had not received the card, Continental began charging me fees on the account. Late fees on a card that I did not have! Since that time, I have been charged a late fee each month. This account is setup on bill pay through my financial institution. I have this account s... |
Continental Finance Company, LLC Debt collection cont'd attempts collect debt not owed debt is not mine December 18, 2015 - i reported this account as fraud to continental finance back on - 2015 as fraud and they sold this fraud account to united debt holding and this account shows on my credit reporting file as charged off and it should not, i have disputed this numerous times as fraud ... |
Continental Finance Company, LLC Credit card delinquent account December 17, 2015 - Continental Finance Company took advantage of me by taking DOUBLE Monthly Minimum Payments from me for months and only allowed double payment ( on-line payment and by phone when I checked to see if minimum for each month was being received by CFC. We I found out by looking at - 2015 Monthly Statement CFC was actually receiving $70.00 and not the agreed upon $35.00 I contacted CFC to ask and was told to turn off auto pay and I would not suffer late fee or other penalty while the matter was being fixed and that I would be refunded for -/-/- double Minimum Payment received by CFC. I w... |
Continental Finance Company, LLC Credit card delinquent account December 7, 2015 - I was contacted by phone by -. I returned their phone call and was transferred to -. When I asked what the call was in reference to he explained a debt with Continental Finance for a credit debt of $730.00. He claims a letter was sent to me and a response had not been received. I explained I did not receive a letter. He stated no return mail was received by them. I asked if he could send me something in writing and he declined to do so and said they were just giving me a courtesy call and were not obligated to. I asked again if they could send me something because I didnt receive the i... |
Continental Finance Company, LLC Credit card billing disputes December 7, 2015 - - - of Continental Finance did knowing know about my discrimination claim and failed to provide investigation report. Continental Finance has discriminated against me due to the color of my skin, by closing my account without validation, Also I want to file an alternative dispute but due Continental Finance polices, they have failed to file my request for arbitration. I will file a claim in Federal court under the Recovery Act. ... |