Review and analysis of over 683 consumer complaints
| Empowerment Ventures, LLC |
| PayPal |
| NetSpend Corporation, a TSYS Company |
| U.S. Bancorp |
| Citibank |
| Comerica |
| PayPal Holdings, Inc. |
| Blackhawk Network Holdings Inc. |
| Incomm Holdings, Inc. |
| Bank of America |
| Amex |
| First Data Corporation |
| PayPal Holdings, Inc. |
| Comerica |
| Company | Complaints |
|---|---|
| Empowerment Ventures, LLC | 174 |
| Amex | 154 |
| U.S. Bancorp | 102 |
| NetSpend Corporation, a TSYS Company | 58 |
| Comerica | 49 |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues April 7, 2017 - I purchased 2 $200.00 Mastercard gift cards from - on -/-/2016. When I attempted to use the cards a few weeks later, I found one had $45.00 left and the other $35.00. So on one card there is a fraudulent charge of $150.00 and on the other, $160.00. I called US Bank 's fraud hotline in -/-/2016 and they sent me new cards with the current balances on it and told me I would get the fraudulent amount credited back with in 4 weeks. Since then, I still have not gotten the fraudulent amounts refunded back to me and US Bank refuses to help.... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues April 6, 2017 - I purchased - $200.00 MasterCard prepaid cards at -. When I tried to use them about 2 weeks later, almost all of the money had been drained from the cards. I contacted the card issuer, U S Bank customer service and was told to submit copies of the receipts and affidavits that I did not use the cards myself. I was told it would take 45 days to get merchant verification and refund my monies. I was sent - new cards. Only - has - on it. Another one has -. When I check the balance on the other ones, I am told that the information ( card number, expiration date ) is not valid. I ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues March 31, 2017 - I used my prepaid card to make a hotel reservation. The hotel merchant did not process the card for any amount. I did not have a balance owed to the merchant when checking out. The prepaid card provider has been contacted by myself, the hotel merchant, and provided supporting documentation. The prepaid card provider refuses to release MY money from pending transaction status. The representative from the prepaid card provider promised my funds would be released. Instead they continue to hold my funds and refuse to release my money.... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues February 28, 2017 - I purchased a prepaid - from Office Depot on -/-/-. When going to use this card in - I found that my balance was much lower than the $200.00 I paid for this card. There were two transactions shown online on this card during the month of - - one in - and another in -. These transactions were not performed or permitted by me. I called a number associated with US Bank, the company responsible for the card, to report fraudulent charges on my card. They told me that the card would be locked and to dispose of it and that I would need to start a claim process. I was told to ... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues February 24, 2017 - I have - MasterCard gift cards bought in - and -, -.Fortunately, I did n't give them away but used myself or I will be ashamed, three months later, I found out there are unauthorize charges on these cars totaled - dollars.By -/-/- I submit my request to U.S. Bank Dispute Dept - and asked for a refund.On -/-/- I 've received Cardholder Statement of Disputed Transaction, I faxed the documents back to them and waited for their response. In short, later on I only receive the refund of - cards of - cards being hacked. Because that Mastercard gift cards being hacked... |
Wells Fargo & Company Prepaid card unauthorized transactions/trans. issues February 22, 2017 - Received from my employer, - -, - Fl a $250.00 Wells Fargo debit card for -. Used my home phone ( - ) to activate the Debit card and created a password ( - ). On -/-/2017 purchased tile at -, - - Fl, for $530.00 - using the Wells Fargo Debit card - for $250.00 and the balance was paid with my MC and - card for $280.00. After full payment and use - the Wells Fargo Debit card was lost. On -/-/2017 returned the unused tile to -, - - Fl, for a credit of $200.00. The cashier put the $200.00 credit against the Wells Fargo debit card by ... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 22, 2017 - I am a victim if ID Theft someone called as it was me and had $1100.00 transferred to a - in - WI netpend states they are no error I informed them that was not me I was a victim of ID theft and needed my money returned they are refusing to give me my money back I have been a customer for 9 years... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 18, 2017 - I need to make very serious complaints against Ace Elite/Netspend -. I have called their corporate office which has ignored my plea for help. They have violated my consumer rights & cheated me by enabling & allowing a company to cheat me by keeping My money for services I did Not receive. Let me explain ; On -/-/-, I submitted a complaint to Netspend to make them aware the company was stealing money for services I did not receive but that I Paid In Full. I also faxed Netspend evidence. I have included my attachment evidence that I sent to Netspend in this complaint. The 1st email sent... |
Citibank Prepaid card unauthorized transactions/trans. issues February 18, 2017 - I had purchased a set of 4 Good Year tires for my car from - dealership in - WI. At the time - or - was offering a $100.00 rebate for the purchase of a set of tires. Good Year was also offering an $20.00 rebate for the particular tire I purchased. The same rebate would have been $40.00 if I had used a Good Year credit card to pay for the tires. - - - - - purchased a prepaid credit card from Citi to put this $100.00 rebate on. Good Year had also purchased a Citi prepaid card for $20.00. After receiving the cards I had misplaced them and thought they were los... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 10, 2017 - I got a netspend card I activated it on the - of - and on the - my - was deposited and on the - I got a text saying my card was stolen as it was not I had my card and soon as I got off the phone with them my card at a transfer amount of - and netspend saying they will not return my money. Please help... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 9, 2017 - I have a prepaid account with the Netspend prepaid - by the - -, where I have received my school refunds through direct deposit for the past - semesters ( last deposit being -/-/2017 ), as well as other deposits. Last week on the -/-/2017 I found out that there was a fraudulent transaction on my card and worked to resolve that. my Card was however canceled and so I Have no way of accessing my money in the amount of $3800.00. I have also suspected some fraudulent transactions on the same account in the past - months, but efforts to tract this are been frustrated by the cust... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 9, 2017 - i funded an overseas account for trading stocks and was promised an account that would return 80 % back after loosing 100 % I requested that the money be returned per the agreement. and got no response from the merchant and for approximately 15 days was afforded no help from Netspend on the status of my remaining funds. in the interim Netspend classified it as a fraud charge when I specifically told them it was for a product trhat did not live up to the claims of the merchant. after 2 months and many emails the merchant finally returned my call and stated that the bank & lt ; Netspend had disp... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues February 6, 2017 - I was given a - gift card ( U.S. Bank National Association, - - SD - ) after my house burned down. On -/-/-, I registered the card according to the instructions that came with the card. When I did I saw that the card had already been used at a - in - ( I live in -, Tennessee ). I called the dispute center and was given instructions to send a PPD dispute by fax ( - ) ( written statement of dispute as required by - ) and a Lost/Stolen Replacement Card Request by fax ( - ) for which I have fax receipts for both of these - they were sent on -/-/-. When it ha... |
Bank of America Prepaid card unauthorized transactions/trans. issues January 27, 2017 - I was issued a debit card from -/Bank of America. Card was credited by - in Michigan for approx $990.00 on -/-/- 2 times = approx $2000.00 in credits. A charge for $1800.00 was made to somewhere in the -. Bank adjusted so all was ok. On -/-/- ( after card was suspended ) called BOA , letting them know card was again credited another $990.00. Was to be taken care of and on -/-/- those - charges were reversed and now I owe over $2700.00! Bank refuses to handle situation so I can get MY $240.00 out.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues January 18, 2017 - On -/-/2017 a transaction was processed from my prepaid account in the amount of $100.00 from -. First and foremost - should not have debited the account because I cancelled the scheduled payment however they were able to process the payment on a card that a fraud agent with Net Spend told me would be deactivated. Since I have contacted Net Spend several times to have the money put back in my account because it does not take a rocket scientist to see that with notes a fraud agent with their company told me the card would be deactivated and it was not. Therefore there should not be an... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues January 7, 2017 - I bought a $200.00 prepaid Master Card issued by U.S. Bank on -/-/2016. Before using the card in -/-/2016, I checked online to confirm the balance and saw that the card has been fraudulently used at - 's on -/-/- for $190.00. Since, the card has always been kept locked in my custody, I promptly called customer service on -/-/2016 and told them about this issue. The agent took my complaint and said that they will do a review. After about 15 days, I received a form which asked me to certify that the transactions disputed were not made by me. The letter said that filling up th... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues January 6, 2017 - I bought - - gift cards issued by U.S. Bank at - on -/-/2016. When i attempted to use them, i got error " not authorized ''. When I called number listed on cards for customer service - i discovered that cards were registered with someone else name. That means they were stolen from me. I was advised to fax supporting documentation ( cards front and back, receipt etc. ) to Stolen Replacement Card Request at fax number -. I tried multiple times to fax documents to that number. The fax never picked up and i was not able to fax my documents. I called customer service 3 more ti... |
Fidelity National Information Services, Inc. (FNIS) Prepaid card unauthorized transactions/trans. issues December 25, 2016 - Refusing to cash check. Certegy reason - Can not find clarification on the issue non existent. No way to correct this.... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues December 11, 2016 - I purchased a U.S. Bank $200.00 prepaid MasterCard from - on -/-/16. I tried using the card for the first time on -/-/16, and got an error that the card was declined. I then checked the transaction history online and noticed that the card balance had dropped to $0.00 and that there were - unauthorized transactions. I immediately called their customer service to report the unauthorized charges, but they told me that they could n't help me dispute the charges because the charges were still " pending '' and that there would be a fee to issue a replacement card. They basicall... |
Blackhawk Network Holdings Inc. Prepaid card unauthorized transactions/trans. issues December 8, 2016 - I purchased - giftcards together valuing approximately $1500.00 from Giftcards.com of -. When I attempted to activate the cards, I was unable to do so and directed to contact customer service. I called and was told that they were unable to help me and would escalate it to their " second level department. '' They said it would take - business days to receive a response. That was on -/-/-. On -/-/-, I still had not received a response and am still out $1500.00 which I badly need. So, I called again. This time, I was told that they could offer me no information or help and ... |
First Data Corporation Prepaid card unauthorized transactions/trans. issues December 7, 2016 - I disputed a transaction and provided complete back-up, and the Money Network Institution overturned it with no proof, other than the word of the merchant. I sent in all the information I had to prove it should be granted. They also refused to provide me with a copy of what the merchant provided to them to determine their decision. This made my account overdrawn, and they are unwilling to do anything about it. I made a flight+car reservation with - on -/-/2016, according to the cancellation terms, I could cancel within two days of departure. I cancelled on -/-/2016, completely within th... |
PayPal Holdings, Inc. Prepaid card unauthorized transactions/trans. issues December 5, 2016 - I have a $5.00 charge on my -. This was made by PAYPal. I do not have a PAYPAL ACCOUNT AND NEVER HAVE had one. I have tried to contact paypal but they wont me to login to my account, I cant do that because I dont have a PAYPAL account. If someone opened a account in my name they could take all the funds from my visa green dot card. Can you help?... |
Amex Prepaid card unauthorized transactions/trans. issues December 2, 2016 - RE : BLUEBIRD ACCOUNT - $210.00 in stolen credit card charges I am writing to you for your assistance to settle a dispute with a stolen America Express Bluebird credit card. On -/-/2016 I received a text message from AmericaN Express Bluebird that my account is now at $0.00. I had $210.00 balance on the card prior to this email that I received at -. There were - charges made on -/-/2016 at the - - - - by - -, California. I live in - - and upon receipt of the email from AME- I logged on to my AME- account I went online and saw the - charges that wer... |
Amex Prepaid card unauthorized transactions/trans. issues November 29, 2016 - I received an email from American Express Serve stating that I had a negative account balance. After reviewing purchases I noticed that serveral charges had been charged twice to my account. I called AME- serve to try and resolve the issue only to find that - could not get through to customer service due to technical difficulties. This went on Friday, Saturday, and Sunday. Sunday the issue was resolved without any notification or explanation as to what happened. Then on Monday the issue resurfaced once again and after holding for two hours I was able to get through to an agent whom blamed t... |
Amex Prepaid card unauthorized transactions/trans. issues November 28, 2016 - Use the cared for a stay at - hotels on Wednesday - - 2016. This was a one nite stay of $100.00. During the stay a problem occured that prompted the hotel to refund the amount of the stay for that night. On the - of - I received a receipt showing I owed no money and my balance was zero. The hotel will verbally confirm this with a phone call.On the - of - when the credit did not appear on my card I called customer service for Amex - and they informed me that the amount will not come back on my card for 30 days, even if the merchant releases it before the 30 day period ... |
Incomm Holdings, Inc. Prepaid card unauthorized transactions/trans. issues November 28, 2016 - In - of 2016 I used a " - Gift Card '' with a total value of $250.00 to purchase a product and a - service from - - located in -, New Jersey. The balance on the gift card after the purchase and spa service was $160.00. I then used the card once at - - Jewelry in -, New Jersey for watch repair in the amount of $20.00. This left a balance on the gift card of $140.00. In - of 2016 I attempted to use the card to pay a portion of the cost of new eyeglasses and much to my surprise, the balance on the card, instead of being the $140.00, was instead $34.00. I ... |
Amex Prepaid card unauthorized transactions/trans. issues November 28, 2016 - My card was stolen and I filed the complaint with American Express and they have not refunded the money I lost during the event nor made any additional contact with me... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues November 27, 2016 - I purchased - - - cards recently, and loaded $500.00 on each.I have had major issues with - of the - cards. When I have called into the customer service number -, I received inaccurate information and was talked to in an inpolite and inappropriate manner by customer service agents. On -/-/2016 at - pm, I placed another call to resolve yet another issue, and spoke to an employee who was nearly crying and appeared on the verge of an emotional breakdown. I explained to the employee that the problems I was calling about were not my fault and I was simply seeking a resolu... |
Amex Prepaid card unauthorized transactions/trans. issues November 26, 2016 - My American Express Serve Prepaid card has been duplicating charges since -/-/2016. I did n't notice the issue until -/-/2016. I am now in the negatives in my account and American Express has not fixed the issue. I am traveling out of state and to have this issue because of American Express and to not be able to reach anyone with customer service is extremely unprofessional. I want the charges taken off of my account and my original balance restored.... |
Amex Prepaid card unauthorized transactions/trans. issues November 26, 2016 - - transactions from - on - duplicated on -. Showing twice each, once as pending as a hold, and once as cleared. This is causing my account to be in the negative. Widespread issue according to the - page. Customer service phone lines are down for the second day.... |
Amex Prepaid card unauthorized transactions/trans. issues November 26, 2016 - Over the - holiday, American Express made duplicate charges to my card. When I tried to call the customer service number, the number was not active. I tried to file a complaint with American Express and they kept transferring me to the nonworking customer service number. I explained the number was not working, but customer service reps continued to transfer me to the working. The duplicate charges were not addressed in a timely fashion. I had no money.... |
Amex Prepaid card unauthorized transactions/trans. issues November 26, 2016 - American Express Serve and - has taken hundreds of dollars from cards blaming system glitch. Been over 24 hrs and they can not give time frame.... |
Amex Prepaid card unauthorized transactions/trans. issues November 26, 2016 - I have Amex Serve and I 've noticed that as of yesterday at - my card went from a positive balance to a negative balance with double transactions. I can not call customer service bc it says they are using technical issues and to call back later.... |
Amex Prepaid card unauthorized transactions/trans. issues November 23, 2016 - I used my American Express card the number is a gift card - the CVV # is - I called to file a dispute to have my funds disputed to I spoke to - - and - - they are located in - I asked the politely to be transferred to my to states they dienied my requested i file a dispute on - - and still have not received all my funds that I requested and yet this origination continues use third parties such the names I mentioned above they continue use false advertisement regurding call center please is there any way to get all my funds back from this card?... |
Amex Prepaid card unauthorized transactions/trans. issues November 16, 2016 - On -/-/16 i went to an ATM with my prepaid serve AME- card to withdraw $20.00 out of my account the ATM did not dispense the money it said transaction error i tried again it gave me the same message i noticed that the money was taken out of my account so i put in a dispute right away with AME- they refunded the money the next day after that on -/-/16 i received an email saying that they closed the account permanently and the remaining balance will be issued in a check by mail within 7-10 buisness days i have no access to my money i tried to resolve the issue with them but they ha... |
Comerica Prepaid card unauthorized transactions/trans. issues November 15, 2016 - I receive - for my son on the -. On -/-/- I went to the atm to take out money. The machine said I was exceeding my balance so I checked online. Noticed that someone in - had withdrew - $ from my card. I had my card the entire time. So I contacted direct express immediately. Filed the claim for fraudulent transactions. They told me I needed to write a letter or wait for their paperwork and send it back. I decided not to wait and sent out my letter on the -/-/- which the confirmed they received on the -. To this day of the - I have yet to receive their paperwork. I ca... |
Blackhawk Network Holdings Inc. Prepaid card unauthorized transactions/trans. issues November 10, 2016 - I was directed by the company that confirming funds with a 3rd party via their phone system would be safe and secure, as long as the card number was only keyed in and not spoken. As this seemed odd, I called back and another, different employee also assured me that it was safe and secure to key in the number. I followed the company 's official 's directions and keyed in the number as directed. As a result, the other party somehow obtained the number and withdrew $500.00, stealing the balance on the card. I record all such calls and have both agents as well as a supervisor assuring me that ... |
Amex Prepaid card unauthorized transactions/trans. issues November 6, 2016 - I had an American express sevre card.i have been recievng my paycheck on it then one day I get up and check my account and someone had went on a little spree with my money so i called american express and report what happened.tbe lady on the phone said that they had to look in to it and I should have my money 2ith in ten days.the next day they sent me an email the said I lost.so I called and the person was really rude and said we closed your account and that they would Mail me a check for the remaining amount and hung up on me... |
Amex Prepaid card unauthorized transactions/trans. issues November 5, 2016 - When checking the balance of an American Express gift card, I found that a fraudulent charge was made at a hotel in New Jersey on a day that I was at work in Connecticut. American Express said that the card had been swiped at the hotel, although it had never been out of my possession. I received no satisfaction from them as they explained that the cards are treated as cash to which I complained that their security is abyssmal.... |
Citibank Prepaid card unauthorized transactions/trans. issues November 2, 2016 - Like - days ago someone stole my citiprepaid card and they do several transactions without any sign or pin involved that is the first issue then they send me a VIRTUAL prepaid card so I can do transaction in internet I do like - transactions and then the card the card stop working, ,I 'm a - - and they put our salary in this cards and there is not other choice is there or nothing alse so in order to use my money I need a fiscal card but because I 'm on vacations they can not give me only when I 'm on board, and city prepaid do n't have any office in - the country that I live so ... |
Blackhawk Network Holdings Inc. Prepaid card unauthorized transactions/trans. issues November 1, 2016 - I am trying to dispute a transaction with blackhawk network on a prepaid visa card. I have submitted the dispute form both via fax and email, but have not received any confirmation that the dispute form has been received and is being processed. I have called several times and spoke to several different departments and no one can get me in contact with the dispute team for a status of my dispute. Their terms state they can only accept disputes that are initiated within 60 days from the transaction, but fail to even provide a confirmation of receiving the dispute or the status of the dispute -... |
Blackhawk Network Holdings Inc. Prepaid card unauthorized transactions/trans. issues October 30, 2016 - myprepaidcenter.com declined a transaction before the card expired. Stole the $100.00 balance I had left.... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues October 20, 2016 - -/-/2016, I purchased a $200.00 U.S. Bank MasterCard prepaid gift card at a retail store. I immediately brought the card home and kept it secured in my home. On -/-/2016, unbeknownst to me, my card was debited $160.00 for an online payment to - power company. I did not authorize this charge. I do not and have never lived in California and have never had an account with -. In fact, as of -/-/-, I still had not ever used my card and it was still secured in my home. No one else had ever seen my card or card number except for me. On -/-/2016, I was preparing to use my card... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues October 19, 2016 - I have unauthorized transactions on my $200.00 Master Card pre-paid gift card. I have reported the problem to the card issuer but as of today, -/-/2016, have not received a positive response.... |
U.S. Bancorp Prepaid card unauthorized transactions/trans. issues October 18, 2016 - I bought several gift cards as gifts and kept - for personal use. When I went to register my prepaid card I noticed that it had been fraudulently used and immediately called the company. After hours of time explaining the situation and long holds, I was told they could not do anything about it and would need to fax over information, affidavits all of which I did. After many numerous follow up phone calls the representative said it could take 90 days to receive a response from the mechant and another 90 days for review. This process has been discriminatory as I 've received nothing but the r... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 17, 2016 - I have a car note that was refunded to my rushcard on -/-/2016 I spoke to - different agents who stated that I will receive my funds within 10 days I am delinquent with my rent thanks to Rushcard.. 1 agent stated that they neededa email from the Merchant which was sent then they stated that the pending status would fall off after 10 days ... still no funds. Had a conference call with my Merchant and Rushcard agents..the Merchant told the agent they cancelled out the payment and released my funds but the Rushcard is holding my funds Not sure what to do to get my monies to pay RENT... |
PayPal Holdings, Inc. Prepaid card unauthorized transactions/trans. issues October 14, 2016 - I have been a PayPal customer since -/-/- with no incidents in that time. The PayPal - - subsidiary of PayPal Holdings has had a major security flaw that became public in -/-/-. Specifically, PayPal 's system had a security flaw that allowed the redemption pages of electronic gift cards purchased from PayPal - - to be indexed by search engines like - and permanently cached by -. As a result, any third party knowing how to run the proper search on - could access both gift card numbers and pins and drain the gift cards of all value. I purchased - - - gif... |
Amex Prepaid card unauthorized transactions/trans. issues October 12, 2016 - My wife went to - and attempted to make a purchase, it was declined. She attempted the same purchase again, it was declined also. However, when I looked at the statement, both purchases were taken out of my account. I contacted Bluebird by American Express, my prepaid card company. They started a dispute, and after about two weeks with no update, I called again. I was told they have no update and that I could not speak with the dispute team because they are a BACK office and have no phone number. I went to the store and found that neither of the transactions were in their system, with the t... |
Citibank Prepaid card unauthorized transactions/trans. issues October 12, 2016 - I have - Prepaid Cards issued through Citi Bank from -. I have filed - claims because money was not refunded on my card. I have sent documentation in 3 times. The money has not been refunded on my card and I have been going through this since the end of -. They just sent me another letter wanting me to submit the same information that I already have. I want this issue fixed immediately.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues October 7, 2016 - Netspend charged many fraudulent charges to my prepaid card. I had - cards. - for social security disability payments and - for my tax returns. NetSpend did not release Social Security payments after they were in pending status for days. They then merged the - cards together without my knowledge. I could never get statements from them. The customer service reps were literally laughing at me. I contacted netspend and requested my statements in - 2016. I was first told that I would have them in - via e-mail. I was also informed there were y cards in my name. That was impossible... |
Amex Prepaid card unauthorized transactions/trans. issues October 7, 2016 - I was getting ready to travel to the - for work and was told best thing to do was to get a prepaid card to travel with I then got an American Express serve card. Money was then deposited into account. I started receiving emails about transactions being made went online and ATM card was used a total of - dollars gone. I called immediately and reported this I was told I would not be responsible for the charges and would be issued a credit within -7 days of investigation within -3 days I received an email stating my dispute was declined I was in - with no funds and no help. I 'm no... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues October 5, 2016 - I do n't know whether to put fraud or scam or unauthorized transactions because it is both. As I have several copies of all of the statements provided, I will send one to the Attorney General, the CFPB, the Department of justice and the FBI. Due to the dollar amount of this financial crime. After reading your response, I am livid that you suggest 11 payments came from The Social Security Administration that were in fact released to me. Here is the fact, the truth of the matter. I opened - card specifically to receive my benefits payments. On month 1 which was - -, I was paid -, whi... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues October 5, 2016 - After 10 business days after filing my claim with Netspend they determined that there were " No Errors " The claim was for - spent while I was incapacitated and the card was not in my possession and I provided proof to - . I find it impossible to make a determination I 'm 10 days, I feel that the problem is the amount of the claim, that they have a problem with, after several attempts to call them, I get hung up on or am on hold for 10 minutes or more and have even talked to someone in the corporate office and they have even made notes on my account that Ithey spoke with me on -/-/... |
Wells Fargo & Company Prepaid card unauthorized transactions/trans. issues September 29, 2016 - Wells Fargo has repeatly taken money out of my account for items that I have not done, such as cash advance fees, and interest charges.... |
Comerica Prepaid card unauthorized transactions/trans. issues September 26, 2016 - I have been on the phone and ca n't get through this horrible phone system and sit and wait for the fraud area to pick up for over an hour and then it just disconnects. I am out $100.00 that I need to feed my kids with and I ca n't get any response. I have had it! I ca n't get anyone to provide the police report details to.... |
Amex Prepaid card unauthorized transactions/trans. issues September 26, 2016 - I reported fraudulent activity to American Express on -/-/- for my Serve Prepaid account. There were approximately - charges totaling $430.00 from -/-/--/-/2016. American Express has since closed my account, told me that the charges were authorized, and has refused to provide any additional information or credit. The fraudulent charges triggered a balance transfer and used up all my funds.... |
Amex Prepaid card unauthorized transactions/trans. issues September 25, 2016 - I had some unauthorized transactions on my card, but when I filed disputes my card was suddenly closed, and no transactions were disputed.... |
Amex Prepaid card unauthorized transactions/trans. issues September 20, 2016 - I have an American Express Serve card that I use as a budgeting tool. For the last year I have setup daily deposits from my - bank accounts into my AME- - card for $180.00 daily for a monthly total of approximately $3400.00. I then use their bill pay option to pay my rents and bills with these funds. On - - i logged into my account and discovered most of my money was gone with - foreign transactions totaling - that appeared to take place in -. ( I have never been to - ) My card was never lost or stolen and is stored at home in my safe since I do n't use it as a trad... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues September 20, 2016 - I received a notification through email - -, 2016, stating - charges had been applied to my account $23.00 at - in - Oh and $51.00 at - ' in Delaware as I 'm at home with my card in hand. I immediately contacted the merchants to advise them of the charges while I 'm sitting at home with my card, I was advised to contact my financial institution to dispute the unauthorized transactions. After speaking with the merchants I immediately contacted my financial institution Rushcard to advise them of the charges and were not made by myself, that I have never been to - anywher... |
Citibank Prepaid card unauthorized transactions/trans. issues September 19, 2016 - My citi prepaid/debit card expired and they will not reissue the money or replace the money.... |