Continental Finance Company, LLC Credit Card Complaint

Continental Finance Company, LLC Credit card department,

Late fee New Hampshire

I opened a Verve credit card through continentalfinance back in -, credit line was $500.00 min payment $35.00. In - when the year came up I closed the account as they charge $96.00 for a yearly fee and $60.00 for a yearly maintenance fee. For some reason when I closed the account I was being locked out of my account so I had to some times call in payments and in - - for some reason the person did n't process it correct, when I got a letter in the mail I called and was told they would waive the fee as she said it was showing for - - and I had to make a payment which I did. The one that was scheduled as she said for - - and - for - -. I then called to make my payment on the due date of - - and I was told I had to pay $72.00 as I was charged a late fee of $37.00 and they were rude to me and refused to waive the $37.00 fee saying they can only waive - fee in 12 months which I was n't late, so I do n't


corporate and see if they could waive the fee and told me to call back in a hour. I did and she said they wont waive it. I was then informed I had til - to pay the $72.00 or I was getting another fee. The account is closed and they charge me $10.00 a month in a monthly maintain fee which it was $5.00 when it was opened and they get about $13.00 in interest. I never made that a issue, but I do n't think it is fair they are gon na mess up my credit for something I did n't do. I asked them to send the $470.00 I owe to collections as it makes more sense to go that route then to keep getting a $37.00 late fee a month when I was n't late. They said it does n't work that way. I thank you for your help in this matter. I can be reached at -. -