Continental Finance Company, LLC Credit card department,
Continental Finance Company took advantage of me by taking DOUBLE Monthly Minimum Payments from me for months and only allowed double payment ( on-line payment and by phone when I checked to see if minimum for each month was being received by CFC. We I found out by looking at - 2015 Monthly Statement CFC was actually receiving $70.00 and not the agreed upon $35.00 I contacted CFC to ask and was told to turn off auto pay and I would not suffer late fee or other penalty while the matter was being fixed and that I would be refunded for -/-/- double Minimum Payment received by CFC. I was told I could use the Refund for - 2015 payment. I have not received a Refund and CFC still charged me with a late Fee. I have never been late with a payment. My account with CFC is now Delinquent. I contacted my bank - for help to stop double payments going to CFC. I think I was being double charged Interest for each double Minimum Payment I made. - Contacted CFC. That same day or the next my account was charged late fee and is now somehow delinquent. How can my account be delinquent when I never missed a Minimum Monthly payment? On one or two occasions CFC applied the Doubled Minimum Payment for the next months payment, like - - and other well known Creditors do.
Continental Finance Company, LLC customer in California
Dec 17, 2015
* Source: CFPB Complaint Database
Continental Finance Company, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |