Continental Finance Company, LLC Credit Card Complaint

Other

Continental Finance Company, LLC Credit card department,

Pennsylvania

my daughter was ill 120 days behind on my payments - had the full amount to pay on the card for - - 2016 went to pay the full bill was put on hold. rep came back and said if i did not pay - more that i would just incur fees after the payment was made. stated that was all i had - gave her my credit card numbers to pay the bill was put on hold again - she stated that she was trying to help me and she would be right back. came back and said that she wishes to charge my account off - i said no and further explained that i thought i had protection on the card the bill is due for -/-/- and im paying it on -/-/- so if your stating its an extra - im paying until -/-/- and then resuming my payments as my balance will be around - remaining on hold again -she stated that its to late i charged off now. and that i need to pay - dollars for the next - months - i asked why and was told that that is my payoff - i said what did i spend on the card she said - dollars which is impossible when i recieved the card it had a balance i had to pay - i had almost a - - dollar chargefrom the company. she said i was responsible for - percent of the full bill. i never even recived a statement from this company - i said if your charging me off put it in writing i was told no and that this was a one time deal and if i did not do it now that it would not stand. i disconnected the call what company refuses to take your payments after agreeing to tells you whats in your best interests and then bullies you into an agreement to ruin your credit on purpose - i was paying and was allowed and then straight out told you are forced to charge off

Continental Finance Company, LLC customer in Pennsylvania
Jan 13, 2016

* Source: CFPB Complaint Database

Continental Finance Company, LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more