Continental Finance Company, LLC Credit Card Complaint

Closing/Cancelling account

Continental Finance Company, LLC Credit card department,

Closing/Cancelling account North Carolina

On -/-/2016, I mailed a cashier 's check in the amount of $520.00 to Continental Finance to payoff the balance of a credit card account. Also, on -/-/2016, within the same correspondence, I requested that the issuer close my account and send verification that the account has been closed. This has yet to occur. On -/-/2016, I sent another letter to the credit card issuer requesting closure of my account, and as of -/-/2016 the account is still open. I do not understand why this bank refuses to close my account.

Continental Finance Company, LLC customer in North Carolina
Apr 07, 2016

* Source: CFPB Complaint Database

Continental Finance Company, LLC response to complaint:
Closed with explanation

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