Continental Finance Company, LLC Credit card department,
Identity theft / Fraud / Embezzlement New York
I filed a complaint about my Verve credit card backed by continental finance on -/-/2016, complaint number -. I filed the complaint because I had provided documentation supporting my fraud complaint to them directly. I reported my card stolen to them, provided the police report, and my letter of incarceration, as well as the affidavit of fraud that they requested I fill out and return. They had removed a good deal of the charges but were still trying to get me to pay $230.00 before re-issuing me a card and stated that these were late fees. I called to check the status of my fraud complaint and they ( continental ) informed me that the account had been closed and sold into collections ( - - - - - - - - - - ) I am beyond upset about this!!!! I feel like they are giving me the run around and sold the account to avoid resolution. I only held off on filing a complaint sooner because they acted as if they were handling this. I refuse to pay a dime, I wanted my card back!!! that had a - balance at the time I - ... .absolutely sick about this, hours and hours and hours spent on the phone for nothing Continental Finance - - - - - -
Continental Finance Company, LLC customer in New York
Dec 09, 2016
* Source: CFPB Complaint Database
Continental Finance Company, LLC response to complaint:
Closed with explanation
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