Fifth Third Financial Corporation consumers have reported over 88 official complaints. Out of the 88 consumer complaints against Fifth Third Financial Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Financial Corporation responded to their complaint) and 99% were processed in a timely manner. 17% of consumer complaints against Fifth Third Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsFifth Third Financial Corporation Credit card other January 4, 2017 - -/-/- has sent out an announcement that they are changing out consumer 's current credit card with a new TRIO Rewards card ( same credit card number ). This credit card will come with a - % to - % interest rate. My current card that I have had since -/-/2004 is at - %. Does this sound like something I would be interested in. Absolutely not. This is how I can keep the card that I have at the - % interest rate. Close it! Pay on the past charges at - % and open a new card - same credit card number ) at the - % to - % interest rate. Does this sound acceptable? Not to... |
Fifth Third Financial Corporation Credit card delinquent account January 4, 2017 - I was disputing the information on my credit report without success. So as a compromise, I contacted Fifth Third Bank to settle the debt as paid and full if they deleted it from my credit report completely. The representative I spoke with agreed to settle and delete the account for $280.00. I wrote a check for the agreed amount along with a letter detailing our conversation. They received and cashed the check but did not report it correctly to the credit bureaus.... |
Fifth Third Financial Corporation Credit card billing statement December 2, 2016 - I have repeatedly asked for a bill which they send rarely. So a rep calls and tells me my payment is -. I pay - for 2 months but still get charged a - late fee both months. I call and another rep says my bill was - a moth so i was charged a late fee for the -. I explained what he told me. She said sorry. Again, no bill for the 3rd month but a late fee. I asked if it was n't my fault and because their rep gave me the wrong info and they wo n't send me a bill, thats - in 3 months. They have even locked my card over a - payment having me go the bank to show my ID. My credit l... |
Fifth Third Financial Corporation Credit reporting incorrect information on credit report information is not mine November 30, 2016 - I requested contracts bearing my signature and the creditor nor bureaus have provided me any proof within 30 days as required under the FCRA.... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account November 29, 2016 - I am complaining in the strongest possible terms about the circumstances regarding my house insurance premium not being paid to date. 5/3 Bank has absolved me of the responsibility of paying the premium myself through the use of your escrow system. My premium was due on -/-/- last. I received a letter from - informing me that our policy was about to be cancelled on -/-/- at -. Letter dated -/-/2016. I received the letter on -/-/2016. I was on the phone at approximately -, only to be disconnected at - by your customer service rep -. I then drove to the branch in d... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals November 16, 2016 - I made a $700.00 deposit to 5/3 Bank in - NC on -/-/2016 at - using the night deposit. When I checked my account at - that evening they had not credited my deposit. Yet, they had charged me an overdraft fee at -. My car payment will be drafted out tonight so it will bounce and I will be charged yet another fee. When I called customer service, the lady suggested I go to the branch. I am sorry, but I am not taking off work when they should be checking the night deposit daily. They need to refund these charges and write a bank error letter to my car payment company.... |
Fifth Third Financial Corporation Credit card credit card protection / debt protection November 14, 2016 - I have asked for over 2 yrs to be provided documentation from Fifth Third Bank that the credit card they show on my credit report is valid. Put in disputes with the credit bureaus but none of the - will change the line. I did not sign an applicaiton for joint credit the card was in my wifes name, I have never had a card was not aware of the card. Have asked - multiple times to provide a signed application giving them authority to use my credit or list me as an owner but they have failed to provide a signed app or remove from my credit report.... |
Fifth Third Financial Corporation Credit card closing/cancelling account September 13, 2016 - I was issued a credit card by Fifth Third Bank that I did not apply for. I had co-signed a checking account for my - mother about five years ago because she had trouble writing after her -. She passed away -/-/-. I notified the bank and they closed her checking account, but told me I need to call a special department at Fifth Third to get her credit card closed. It took me about 8 phone calls to get in touch with the department, as it appears there was only one man working there. I had to send her death certificate, which I did. About a month later, I received a credit card bill wi... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals August 3, 2016 - I purchased a money order from USPS the money order how ever got lost in the mail I purchased tracking of the money order also to prove to the bank that it was not cashed the bank denied my claim and since has put my account in a negative balance and is reoccurring overdraft fees and since I get my check direct deposited they are going to take my whole check come Friday. This is absurd I have rent to pay once again as in result this is not my fault.... |
Fifth Third Financial Corporation Credit card apr or interest rate August 2, 2016 - I have a credit card for our business with 5/3rd Bank out of -, OH. I have had this card for over 10 years and in the past had done all of my business with 5/3rd until the 2008 housing crisis. At that time, I was trying to get another mortgage and a Senior VP at 5/3rd lied to me during those negotiation and was eventually fired for mistreating me. I then took all of my corporate business to - Bank in -, with the exception of this - credit card. I have an excellent credit rating and I have paid on time for years. However, a month ago, I did not get my statement in the mail and befor... |
Fifth Third Financial Corporation Bank account or service making/receiving payments, sending money July 20, 2016 - I had a car loan with 5/3rd Bank which they sent me booklets for 72 monthly payments which I paid on time without missing any payments. The last payment in the last book ( # 72 ) stated " This is your last payment '' so I believed the car was paid off as anyone would. I expected to hear from the bank with my title information but never did. Today I got a call at work from a repossession company stating my car was listed for repossession by 5/3 Bank for nonpayment of my car loan. I explained to them that my car had been paid off since - 2016. Thankfully, they understood that there was a prob... |
Fifth Third Financial Corporation Credit card other July 19, 2016 - In - 2016, I opened a checking account with Fifth Third bank. Once the account was setup, I used the mobile deposit app on my smartphone to deposit - money orders. A few days later, I lost online access and I received a letter in the mail stating that the Money Orders were fraudulent. I was able to deposit the same money orders with - - -. Earlier this month, I applied for a Fifth Third Credit card and was approved. I wanted to have online access to the account so I can manage the account and pay online. Security & Fraud department of Fifth Third Bank would not allow me to h... |
Fifth Third Financial Corporation Credit card payoff process July 6, 2016 - On - -, -, I made arrangements with the 53rd Bank # -, -, - to settle my outstanding debt in exchange for my payment the company agreed to remove the account and all references from their records and the - credit bureaus ( -, - and - ). As agreed I sent the checks and a letter to support that the payments were a part of our agreements. After 60 days I noticed that all - of my credit reports were not updated to reflect the agreements and the items are still being reported as delinquent accounts. On - -, -, I mailed a letter to the creditor to request th... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management June 30, 2016 - On - -, - Fifth Third Bank 's mobile application notified me of a $420.00 transaction that was NOT made by me. I immediately called the bank as prompted. While waiting 2-5 minutes for a bank representative - another transaction of $210.00 went through. I was told the bank shut down the card for FRAUD and the representative " - '' assured me there are no OPEN cards on my checking account. Because there are NO OPEN CARDS on my checking account I am blocked from accessing/monitoring my account for further fraudulent activity. I have no access to my money for 5-7 Business days unti... |
Fifth Third Financial Corporation Credit card billing disputes June 29, 2016 - I have a dispute with a merchant called - in the amount of $4900.00 that Fifth Third Bank has not removed. I 've ask them to remove this charge repeatedly through numerous letters and chat and I 'm being completely ignored. The charge in question is not mine and they need to remove it from my account.... |
Fifth Third Financial Corporation Credit card billing disputes June 29, 2016 - I used my fifth third MasterCard for a deposit with a merchant, the merchant has not provided the service promised. I tried to resolve with the merchant and they were not willing too. I then disputed the charge with fifth third MasterCard because the service was not provided the merchant withdrew from fulfilling our contract. I also made fifth third MasterCard disputes department aware that the merchant has no return or refund policy posted on their webpage where I paid my deposit. To my understanding this is a requirement from - and -. When I spoke with fifth thirds dispute department t... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card June 28, 2016 - It has been brought to my attention that my Banking institution, FifthThird Bank, allows my card information to be given out to entities that subscribe to this bank card information. This has been done without my knowledge. Also, I have asked the local bank manager some time ago to help me with some unaccounted for monies associated with my account. The manager informed me that there is a - dollar an hour fee to assist me in this endeavor. I called the main customer service number about this fee. They informed me that there is no fee for this service. I was then instructed to go to another ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management June 23, 2016 - Today on -/-/2016 I had a pending payment to State of Michigan coming out of my access checking through 5/3 for $130.00. I woke up at - to see if the payment was taken out. i noticed the available balance was short. there was not $130.00 in the account. i seen a monthly service charge for - in the checking account. I am on -. I get $730.00 a month. I have banked with 5/3 since they were -. i was - years old. i am -. I called immediately to the corporate office number at -. the rep told me that my Access checking was switched to Essential checking for - and t... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low June 22, 2016 - Hello, I 've been banking with Fifth Third for most of my adult life. It 's been a tumultuous relationship at best, but I 've always stayed because I had automatic deposits and withdrawals setup. On Saturday, I made a deposit to my checking account via a check that I had received. I very rarely deal with checks anymore because so many things have become automated and/or done on the internet. The check was from - refunding me fees erroneously collected when I had my mortgage setup on the equity accelerator program. The deposit ticket clearly stated the funds would post to my account on -.... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals June 22, 2016 - I refinanced my Fifth Third Home Equity Line of Credit that I had with - - -. The check given to Fifth Third by - was $520.00 more than what was owed. My husband went into the Fifth Third branch on -, Ohio on - - to request the funds. He was told that it would take 10 business days. Well, 10 business days later and now I 'm being told by - - in Fifth Third Customer Service that it will be 5 MORE business days. I would like my money + interest. It 's funny that Fifth Third can process money out of my account in 2 seconds, but it takes them 15 business days to retu... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card June 20, 2016 - On - -, - I received an - in the mail. Upon checking my bank account, I found - fraudulent charges- - from the - placed -/-/- and - from - - placed -/-/-. I called Fifth Third Bank and reported the fraudulent activity. They closed the card and I received a provisional credit for the purchases on -/-/-. I was told that the investigators would be contacting me soon and that I should ask them what to do with the phone that I had received. I was never contacted by the bank. On - -, -, I received a letter from the bank stating that t... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card June 13, 2016 - someone used my bank card link to my checking account and made unauthorized transactions while I was traveling abroad, it was an identity theft. I file a police report for that matter and contacted the bank and the merchant, submitted a lot of documents and at the end the bank denied the claim for no valid reason at all! its -..... |
Fifth Third Financial Corporation Credit card credit card protection / debt protection June 1, 2016 - My 5th 3rd Credit Card increased its bank hold period by 10 days without informing me. I payed $250.00 to pay down this line of credit, but they put a hold on receiving the payment, effectively denying me the use of this credit until it clears, which has never happened before. Whats more, this credit line is used as overdraft protection for another 5th 3rd account, with a $12.00 fee assessed for using this credit card in this fashion. I over-drafted by $88.00, expecting my credit line to kick in ( $12.00 fee ) and transfer $88.00 from my credit account, but nothing happened. I was as... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 30, 2016 - On - I made a deposit to an ATM machine co-located with a branch of Fifth Third Bank in -, GA. The ATM accepted the $400.00 cash deposit, but did not present a receipt nor did it acknowledge the deposit. The teller then told me they had been having trouble with the ATM and the - technician had just left. I waited for the technician to return, and after an hour, he returned. He confirmed that the $400.00 deposit had been made. The teller called Fifth Third HQ and I was given a " provisional credit '' of $400.00, reportedly until the ATM was balanced. On -, the bank transferred... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease May 29, 2016 - I had an auto loan through Fifth Third bank and was sent payment booklets. The final payment from the booklets was paid, thinking that my car was paid off and I could obtain my title. When doing so, the bank teller then informed me that there was an additional $ 500+ owed before it was completely paid off ; she could not indicate what exactly the extra money was owed for. I called the customer service center and they could n't provide any information as to why I was being billed more than what the payment booklets indicated. I have an issue because there was never any letterletter, notice anyt... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 28, 2016 - At least six times on depositing cash into my bank account the money disappears. The receipt shows a deposit but the money is n't actually in the account. My car payments and other bills have been affected over this. Friday was the sixth time I 've dealt with this. I 've heard it was a back office problem, a teller issue, new computer system issue, a closing of the day issue. The first time the manager of the Fifth Third branch in - Michigan ( the bank I go to ) deposited my money in someone else 's account. I 've had it!!! What is so difficult about depositing money that they ca n't seem t... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management May 27, 2016 - I had both personal and business bank accounts with Fifth Third Bank -/-/- and -/-/-. The accounts were closed - -. In - - I began receiving phone calls to my business phone from - - threatening a law suit if I did not settle a past due balance with Fifth Third Bank in the amount of $360.00. This was the first notice I had received of the balance. Fifth Third Bank in 5 years had never tried to contact me concerning the supposed open balance. - also called my wifes business phone threatening her with a law suit. At no time in the phone calls did they ever prompt... |
Fifth Third Financial Corporation Mortgage credit decision / underwriting May 26, 2016 - I refinance with Fifth Third Bank in -/-/- in -/-/- I got a refund of - from my escrow account, in -/-/- I received - from my escrow, for -/-/- Fifth Third Bank said that I owed them - I call Fifth Thrid Bank and ask why do I owe you, and the lady said that my homeowner insurance went up - for -/-/- and my taxes went up -. I said to her where is the rest of money from escrow and she could not explain it to me. I was told to go to my Fifth Thrid branch and have them to explain to me what was going on with my escrow account I did go to the branch and they ... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account May 26, 2016 - I had an FHA mortgage with Fifth Third Bank in -, OH beginning -, -. I have met all my FHA requirements. The FHA insurance premium was $110.00 per month. I have spoken and faxed the bank 's representatives several times regarding removing the FHA insurance premium from my account. I get many different and incorrect answers. I have also contacted - who confirmed I have met all the requirements. The - representative, -, has contacted the bank 2 x and the bank stated they removed the FHA premium from my account on -/-/-. I have not received any written confirmation n... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 25, 2016 - my bank, Fifth-Third, charged me - overdraft fees based on processing transactions from most to least. the total amount of my overdraft was less that the total amount of - of the transactions, but because of how they process their transactions, I received a $110.00 fee for overdrafting $13.00. I will provide screenshots of my account as proof. at the end of monday night, we had $56.00. tuesday we were overdrawn the $13.00. wednesday we were hit with the fees.... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease May 25, 2016 - We have a vehicle loan with the bank and when we send the check to bank for endorsement the bank posted check toward loan balance instead endorsing check to get vehicle repair... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 25, 2016 - My name is - - - Social is - Checking account is with 5th 3rd bank Trying to close from last 3 months but they are not closing it. Have worst customer service.... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease May 24, 2016 - my vehicle loan opened in - -. I have had insurance since I purchased the unit. Fifth third bank took it upon themselves to add insurance to my account anyway. Causing my monthly payment to almost double. They never contacted me prior to doing that. I contacted them -/-/-, when i went online to make a payment and saw the amount due. The rep was able to contact - and verify insurance and was supposed to refund the insurance. Today is -/-/-, and my account still is not correct. I should be current and next payment due -/-/-. I have attempted to contact them to... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 20, 2016 - Fifth Third bank but a hold on funds on my account for two weeks without informing me. IN the terms and condition it does say your funds are subject to a POSSIBLE hold of up to 10 days. I would think that the bank would be courteous enough to inform you if this hold is occurring on your account or not. They are not. They let me attempt to use the card and be forced to contact them to find out what was going on when the account did not work. I was given - answers of why I got a hold by Fifth Third. 1 was that I was a new account and they had to verify the funds and the bank was the only ones... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account May 20, 2016 - I bought a fixer upper and was convinced to use a - Loan program by telling me false claims of the programs ability and features. The Mortgage officer lead me to believe I had to use a contractor off a supplied list and this gave the bank a special relationship to work with them concerning schedules, deadlines and any disputes, these were all lies. Now that I 'm - years in to a project I was lead to believe would be 6 months or penalties would be assessed I have a unlivable home in need of - in structural repairs to the new construction that was done incorrectly and another - in ne... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 19, 2016 - my bank account with 53rd bank, routing number - and account number ending in - was given an overdraft coverage for my withdrawals with a per-overdraft-item charge of $37.00. This coverage l have had since l opened the account with the bank for almost if not over - years ago. Suddenly the bank cancelled this coverage without given me a proper notice so that they can return any over-drafting-item and still charge me $37.00. Please l need to know how legal this is and would like to know how l can get all my money in these charges back? I will provide all relevant information necessa... |
Fifth Third Financial Corporation Mortgage application, originator, mortgage broker May 18, 2016 - I was trying to get a mortgage loan through Fifth Third Bank with - -. I asked to get a loan estimate, and hesaid he could not issue the loan estimate until he received my application, other documents he sent me, and submitted the application to processing. Once those were submitted, he could mail me a loan estimate within 6 days. Per TRID, he is required to send me an loan estimate within 3 days of receiving my name, income, SSN, property address, estimated property value ( SEV ), and the loan amount sought.... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card May 11, 2016 - On - -, - I received a letter from Fifth Third Bank ( 5/3 ) stating ''a merchant security breach that may have compromise your debit card '' a new card is being issued, activate immediately & destroy old card. I activated the new card on/around - -, - & destroyed the old card. I made a purchase WITH the new card on - -. On - -, - I received a text ( & email ) regarding 'suspicious activity ' at - Central Time. I responded & spoke with FRAUD department. - fraudulent transactions are pending. - transaction on -/-/- & - transactions on -/-... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 9, 2016 - My account was closed after a check for $100.00 did not clear. It was not presented a second time. When an attempt was made to take care of the overdraft using a second account ( business account ) at the same bank, I was informed they were closed. I had also received a letter from the bank telling me to not do anything further on the accounts. At which time I did not. On -/-/13 Fifth Third bank recklessly reported " suspected fraud '' but gave me no indication this would be taking place. I was previously working with the rep " - '' in their fraud department who asked for a copy of ... |
Fifth Third Financial Corporation Mortgage loan modification,collection,foreclosure May 9, 2016 - The second mortgage held by Fifth Third Bank was discharged in bankruptcy in -/-/-, and was not reaffirmed. We have no personal liability for the debt. We have been unable to make payments toward the debt from -/-/- through the present. Our home appraises with negative equity, it 's " upside down. '' We have recently had the opportunity to borrow a small amount of money from family and friends to attempt to release the lien on the property. We have offered a lump sum payment to Fifth Third Bank on - -, -, and - -, -, as well as several times in -/-/-, including... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease May 4, 2016 - Monday, - -, my car was repossessed from the parking lot at work. I pay my loan through Fifth Third Bank, and have made regular monthly payments ( plus extra ) for the agreed amount when I purchased it. According to the bank, I did not have full coverage insurance ( which I did. They had my policy number on file when i called to investigate. ) they then said they had sent me letters, but they had miss-typed my address by - digit, so i did not receive any notice. In -, 2015, I was made aware of the insurance issue, told them that there must have been a misunderstanding and had the d... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management May 4, 2016 - Fifth Third Bank claims I opened an account with them and when I asked for validation of this debt all they send me is statements. Any one can create statements and put anyone 's name and address on them. I have already had this account thrown out of court because the courts did n't recognize only statements as proof of ownership of an account. Fifth Third at that time could not provide a signed authorization from me to open an account, for the courts. Fifth Third says they have sold this fraudulent debt and therefore will not remove from my credit report, but the debt they say they sold is no... |
Fifth Third Financial Corporation Consumer Loan problems when you are unable to pay May 3, 2016 - Vehicle loan with Fifth Third Bank. I suffered a financial hardship and did a voluntary repossession of the vehicle. Fifth Third Bank sold the vehicle at auction. We then received multiple statements showing our balance was zero. Fifth Third Bank is now trying to collect $4600.00. We have disputed multiple times. Not I received notice from - credit that the bank has filed a suit or judgement. -/-/2016 - - Suit or Judgment New Suit or Judgment information has been added to or changed on your credit file.... |
Fifth Third Financial Corporation Mortgage credit decision / underwriting May 3, 2016 - We applied for a Home Equity Line of Credit with Fifth Third bank -/-/-. On - -, - we were advised by the Fifth Third, - Branch Manager, that the application was in a holding pattern, but we had " conditional approval ''. We then verified, via e-mails with the Branch Manager on - - & -, that once our - property closed and we provided the closing statement, only a clean title search and property appraisal for our - home was needed to close the loan. Our - property closed on - -, -. The appraisal on our - property was completed on - -, -. ... |
Fifth Third Financial Corporation Mortgage loan modification,collection,foreclosure April 29, 2016 - Never once missed/been late on a mortgage payment. I contact 5/3 Mortgage ( my mortgage lender ) notifying them of a job transition that was going to leave me without a paycheck for about 5 weeks. I asked for a two week extension on my mortgage, of which they said that would not be a problem. My mortgage was promptly paid two weeks later. After that two week extension I have remained current on my mortgage like I always have. Turns out - they reported me to all - credit bureaus as delinquent. I called and asked for a request for correction, to which 5/3 issued a denial letter stating that i... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease April 28, 2016 - I recently pulled my credit report on -/-/- because my mortgage lenders told me there was a couple of negative items. Looks like the Barclays Bank and Fifth Third bank are reporting late payments on - - for - and - - for fifth third bank. I submit a request for a goodwill adjustment to remove nagative payments from my reporting. However after making my submission, I received my results back from the dispute, and now the report is looking even more negative which in not correct. The report now is showing -, -, - of - and - - as late payments for fifth t... |
Fifth Third Financial Corporation Credit card billing disputes April 25, 2016 - The original charges of $90.00 and $41.00 were charged by - for monitoring. In -/-/- I had contacted the - in Arizona to complain about a new security alarm system not working and not being able to make contact for technical service. They have not responded to -. Therefore, -/-/- I called the dispute dept. at 53 Bank to register a dispute against - 's monitoring charges of $90.00 and $41.00. Fifth Third Bank issued late payment and interest charges of - against my account on -/-/- after I had called disputing the charges. Debits of $90.00 and $41.00 we... |
Fifth Third Financial Corporation Consumer Loan managing the loan or lease April 23, 2016 - Hello. I 'm currently trying to apply for mortgage loan, during the process my credit report is showing that one of my installment loans with Fifth - Bank is reporting a late payment. I been paying them and never missed a payment with them. Also if you notice In my credit report I have never been late on any of my loans and credit cards. Also I contacted Fifth Third Bank regarding this issue and they have advice me to contact FTC to get it resolved. This is very important that I get this late payment removed, it 's report in all - bareu and affecting my mortgage loan. ... |
Fifth Third Financial Corporation Consumer Loan problems when you are unable to pay April 22, 2016 - I had 2 payments left on my car loan -/-/-. I was trying to close my bank account that my automatic payments had been made from for the last 58 months so it had $0.00 in it. I called Fifth Third Bank ( 53Bank ) to pay off the remainder of my loan over the phone before my automatic payment was made. The loan officer I spoke to me assured me this was possible, took my new account info, and processed the payment. The next day I saw that she had sent the full payment to my closed account so I received an overdraft fee and my own bank 's ( - ) fee. Then, per 53Bank procedure ( which I '... |
Fifth Third Financial Corporation Consumer Loan problems when you are unable to pay April 21, 2016 - On -/-/-, I opened a 15 yr boat installment loan, with - - -. Fifth Third bank took over this loan in -/-/-. The final installment was due on -/-/-, and was paid. We then received an additional bill for $5300.00 on this same loan. We have gone to the bank loan officer three times to no avail for an explanation, other than the charge is for additional interest for being late during the course of the loan. Whenever late, we paid a late charge. Fifth third can not explain how they came up with this figure, nor does the original agreement show anything. I just rec... |
Fifth Third Financial Corporation Mortgage settlement process and costs April 20, 2016 - My husband and I issued the attached complaint letter to Fifth Third Bank attention Office of the President. We received an apology letter as a response. I do not feel that this is sufficient based on the banks shortcomings in their communication, lack of preparation for the new mortgage guidelines and delays in the closing process. Our closing process was the most stressful situation we have ever experienced and this is admittedly Fifth Thirds fault. ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management April 18, 2016 - 5/3 Bank reported fraudulent activity on my account & closed it. They reported the activity to - and now I am unable to open an account. My account was overdrawn by $89.00 ; however, there was no fraudulent activity on the account. ... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals April 6, 2016 - My complaint is agents 5th 3erd Bank I have the bank on line option with my checking accounts, I do n't understand nor can I ever get an explanation on why my account on line seldom reflects the actual balance in my account. I have received many overdraft charges for this reason. On Monday - - I deposit my pay check for -, on that day my balance said I had - ( the deposit takes 24 hours to credit my account ) so I have -, plus - pending. I make - credit card payments that equal -. On Tuesday - - I check my account and I 'm overdrawn -. My rent check had been de... |
Fifth Third Financial Corporation Mortgage credit decision / underwriting April 5, 2016 - was pre approved by 5th 3rd bank. my reference # - for pre approval. we proceeded to shop for homes. found a home within my budget put down a $10000.00 deposit with the realty company. i contact the bank to process the loan and set up a closing. they did a home appraisal and we had a home inspection/wind mitigation done. only to be told a week later that underwriting turned me down after giveing me a pre contract. i was told i would recieve my money back and that the original mortgage broker who first worked on the loan had quit and made a mistake. regardless of whos fault it was, its was... |
Fifth Third Financial Corporation Credit card apr or interest rate April 4, 2016 - We have - business products with Fifth Third Bank and recently I made two payments 8 days after the due date. The bank has hiked the rate up to 29.99 % on both accounts. I believe this has been done on discriminatory bases because we are a minority owned business. We are asking the bank reduce our rate back to previous afforable rates as before. Also, monitor Fifth Third to see if they are enacting predatory and discriminatory lending practices. ... |
Fifth Third Financial Corporation Credit card balance transfer April 4, 2016 - They put a unauthorized charge of $590.00 for a balance transfer on -/-/2016. The bank that they claim they paid has not been credited to my other account.. I requested on -/-/2016 that a balance transfer of $620.00 be canceled. I have had a extra - charged on my account with nothing to show for it while being billed for interest on the same money they say they paid. ... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account April 1, 2016 - I have a - mortgage, called an Equity Flexline account. For over a year, I have been charged a monthly " Past Due '' fee of $9.00. I have not made a late payment during this time. Every other month I call or go in to correct the error, every monthly statement shows the fee. I have twice paid the fee separately. I have - receipt showing the fee paid. I also have a statement showing the submitted request id # made to correct the issue. ... |
Fifth Third Financial Corporation Credit card billing statement April 1, 2016 - I responded to an offer made by my bank, Fifth Third Bank, to give me a limited time, interest-free credit card if I transferred my balance from another credit card company to theirs. I accepted the offer and transferred an existing balance from another credit card company. I did not received a bill from Fifth Third Bank for 2 months until I received a bill for 2 overdue payments and penalties. I finally sorted out this problem and got the penalties removed although the bank said that they had sent me the bills which I am absolutely certain I never received. The main source of my complaint a... |
Fifth Third Financial Corporation Credit card credit card protection / debt protection April 1, 2016 - I was a customer of Fifth Third Bank Credit Card customer when I was offered Debt Protection in -/-/-/-/-/- when I was called by a Telemarketer to purchase their Debt Protection Program. Fifth Third Bank and It 's Successors and Assigns have violated Consent Order of the United States Consumer Financial Protection Bureau Consent Order-File -. Fifth Third Bank and Assignees, - , - and - - -, -, have violated the CFPA Consent Order by not providing Redress for providing Debt Protection Product that I have purchase after the trial period by telemarketing that I ha... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account March 21, 2016 - -/-/-, Fifth Third Bank purchased my mortgage from - -. -/-/-, Fifth Third Bank sent a letter informing me of a shortage in my escrow that I needed to pay immediately or increase my monthly mortgage payment. After many calls dealing with unnamed Fifth Third customer service mortgage reps, I came to learn that Fifth Third Bank had decided to pay, or claimed to have paid, PMI payments for periods prior to their purchase of my mortgage. I informed them that the payments had been made by - - in a timely fashion and that any mistaken payment made were not my responsibility. M... |