Fifth Third Financial Corporation Credit card department,
On - -, -, I made arrangements with the 53rd Bank # -, -, - to settle my outstanding debt in exchange for my payment the company agreed to remove the account and all references from their records and the - credit bureaus ( -, - and - ). As agreed I sent the checks and a letter to support that the payments were a part of our agreements. After 60 days I noticed that all - of my credit reports were not updated to reflect the agreements and the items are still being reported as delinquent accounts. On - -, -, I mailed a letter to the creditor to request that they uphold our agreement and I sent a copy of the agreement letters, proof of delivery, bank check payment verification for all of the accounts listed. As - -, - the creditor has not removed the account from my credit reports, they have not responded to any of the proof that I sent that the accounts were paid in full and per the written contracts the debt is still being illegally reported and they accepted the terms of our agreement by cashing the checks. My credit bureau disputes are being ignored and my consumer rights have been violated.
Fifth Third Financial Corporation customer in Ohio
Jul 06, 2016
* Source: CFPB Complaint Database
Fifth Third Financial Corporation response to complaint:
Closed with explanation
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