Checking account Problems caused by my funds being low
Fifth Third Financial Corporation Bank account or service department,
Checking account Problems caused by my funds being low Ohio
Hello, I 've been banking with Fifth Third for most of my adult life. It 's been a tumultuous relationship at best, but I 've always stayed because I had automatic deposits and withdrawals setup. On Saturday, I made a deposit to my checking account via a check that I had received. I very rarely deal with checks anymore because so many things have become automated and/or done on the internet. The check was from - refunding me fees erroneously collected when I had my mortgage setup on the equity accelerator program. The deposit ticket clearly stated the funds would post to my account on -. According to the transaction history in my bank account the funds did clear and post on the -. Today when I went to check my balance I noticed an overdraft fee for $74.00 dated - which was causing my account to have a negative balance. I immediately called 5/3rd and spoke to a bank teller named - who became exasperated with me and transferred me to - the bank manager. He blamed the problem on me and intimated that I should have known better since I went to the bank on a Saturday. Most banks do n't have full hours like 5/3rd does on weekends. They wo n't refund the fee and they ca n't explain why my transactional history does n't jive with what they are telling me verbally. I 'm very upset. 5/3rd has continuously made money from fees by pyramiding or assessing overdraft charges when I 've had money in my account pending or otherwise.
Fifth Third Financial Corporation customer in Ohio
Jun 22, 2016
* Source: CFPB Complaint Database
Fifth Third Financial Corporation response to complaint:
Closed with monetary relief
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