Fifth Third Financial Corporation Credit Card Complaint

Delinquent account

Fifth Third Financial Corporation Credit card department,

Delinquent account California

I was disputing the information on my credit report without success. So as a compromise, I contacted Fifth Third Bank to settle the debt as paid and full if they deleted it from my credit report completely. The representative I spoke with agreed to settle and delete the account for $280.00. I wrote a check for the agreed amount along with a letter detailing our conversation. They received and cashed the check but did not report it correctly to the credit bureaus.

Fifth Third Financial Corporation customer in California
Jan 04, 2017

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Fifth Third Financial CorporationComplaint HistoryComplaints1/20162/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Fifth Third Financial CorporationDelinquent account66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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