Fifth Third Financial Corporation Credit Card Complaint

APR or interest rate

Fifth Third Financial Corporation Credit card department,

APR or interest rate Ohio

I have a credit card for our business with 5/3rd Bank out of -, OH. I have had this card for over 10 years and in the past had done all of my business with 5/3rd until the 2008 housing crisis. At that time, I was trying to get another mortgage and a Senior VP at 5/3rd lied to me during those negotiation and was eventually fired for mistreating me. I then took all of my corporate business to - Bank in -, with the exception of this - credit card. I have an excellent credit rating and I have paid on time for years. However, a month ago, I did not get my statement in the mail and before I realized that I had not paid it, my payment was 10 days late. The next month, I found that they had raised my interest rate from 9.24 % to 29.99 % just for being 10 days late. That is a penalty of $220.00 per month! They have now informed me that this penalty will be in place for six months! Meaning that they are going to penalize me $1300.00 for being 10 days late on - payment. Clearly this is predatory. Certainly, they are trying to drive my business away. I have no problem with that, I just have a huge problem with how they are doing it. That is a lot of money for any small businesses and many would not be able to take their business elsewhere. This simply is wrong and I ask the CFPB to investigate this practice at 5/3rd Bank to see how wide spread this predatory practice is and how many businesses have been affected. Then I ask that you take action to get them to repay me and the other business victims for the money that they have literally stolen from us.

Fifth Third Financial Corporation customer in Ohio
Aug 02, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

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