Fifth Third Financial Corporation Mortgage Complaint

Fifth Third Financial Corporation Mortgage department,

Other mortgage Loan servicing, payments, escrow account New York

I had an FHA mortgage with Fifth Third Bank in -, OH beginning -, -. I have met all my FHA requirements. The FHA insurance premium was $110.00 per month. I have spoken and faxed the bank 's representatives several times regarding removing the FHA insurance premium from my account. I get many different and incorrect answers. I have also contacted - who confirmed I have met all the requirements. The - representative, -, has contacted the bank 2 x and the bank stated they removed the FHA premium from my account on -/-/-. I have not received any written confirmation nor a new mortgage statement. I paid $1400.00 ( this is minus the $110.00 FHA premium ) for -, -.


It seems the bank is confusing my escrow which includes property and school taxes and homeowners insurance. It does not include the FHA insurance premium. The bank did review my escrow account and sent me a check for the overage in the escrow account. The bank representatives continually refer to my escrow account when I call. This has been an ongoing issue since -, -. I need resolution.