Fifth Third Financial Corporation Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Fifth Third Financial Corporation Mortgage department,

VA mortgage Loan modification,collection,foreclosure Virginia

Never once missed/been late on a mortgage payment. I contact 5/3 Mortgage ( my mortgage lender ) notifying them of a job transition that was going to leave me without a paycheck for about 5 weeks. I asked for a two week extension on my mortgage, of which they said that would not be a problem. My mortgage was promptly paid two weeks later. After that two week extension I have remained current on my mortgage like I always have. Turns out - they reported me to all - credit bureaus as delinquent. I called and asked for a request for correction, to which 5/3 issued a denial letter stating that it was reported accurately. My attempt to speak with a human in the Mortgage Dispute department have been violently sequestered, providing me only with a fax number. My new job is in a new city - now with this on my credit I ca n't qualify for a loan on the house we have been looking at.

Fifth Third Financial Corporation customer in Virginia
Apr 29, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

Consumer disputes how Fifth Third Financial Corporation handled their complaint

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