Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Payoff process Maryland

In - - we contacted Synchrony Bank and were told our pay off amount would be $3100.00. We then doubled our monthly payment to expedite the payoff. - - we contacted Synchrony Bank again and was told that the pay off amount was around $2400.00. That figure seemed too high so we asked for a copy of all the invoices as well as a copy of the contact agreement. We were under the impression that it was 3 years deferred interest but was told it was only for 1 year. We are very knowledgeable on interest rates and compound interest. The company then sent us a letter stating that the information we requested about our account was no longer available.