Barclays PLC Credit card department,
This has been a headache since I obtained the card. Making a payment is a big inconvenience and has resulted in unnecessary fees. Now I am trying to reach someone at the company to discuss pay off options and I keep getting the run around. I have spoken with several representatives and NOONE has aided me on my nightmare. After 4 hours of begging for information on how to reach someone I was told they were closed and to call back. I just want to settle my debt and move on but the company 's customer service reps are making this impossible. Tgere is no corporate number or email either for contact.
Barclays PLC customer in Illinois
Mar 31, 2017
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with explanation
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