Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Payoff process Texas

We have a cc thru Synchrony Bank for a - - acct. They offer 0 % fin. ch for 18 mths. I was paying $180.00 instead of $110.00 per mth. in case of unexpected future bills. In - I divided the remaining 9 mths up and changed my automatic payments to $79.00. Shortly thereafter I rec 'd a late fee of $27.00 ( which they did refund ). I was told $110.00 was due each month and that SB does not change payment amounts to reflect over-payments. I now will be paying it off 3 mths early which is fine, but does not allow me the full 18 months promised. Every other bank I have dealt with has lowered the payments due to reflect payments made ( ie $110.00 due in -, $180.00 payment made, $61.00 due in - ). Customers should not be fined for expecting to receive the payoff time allotted.