Loan Science, LLC Student Loan Complaint

Loan Science, LLC Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled New Jersey

My - student loan was in forbearance which has ended with my next payment due on -/-/2017 at $820.00 I called to explain I can not afford this payment several times and was told I have to wait until after I miss payments to call Loan Science who handles the billing. I called Loan Science on -/-/2017 to question the payment amount and I was told that this includes late fees, I have not been late the loan was in forbearance but because this company does n't immediately put a loan into forbearance it accrues late fees. I find this absurd and question how this can be legal? The also informed me that they do not have any repayment plans available and I need to pay the $820.00 on due date or I will be charged a late fee and next month my payment will be $650.00 which is also an absurd amount to think someone can pay. I want to file a complaint against loan science for purposely and knowingly keeping me in debt by refusing to work with me based on what I can afford and also by tagging on late fees when a loan is under heir control for forbearance.