Loan Science, LLC consumers have reported over 11 official complaints. Out of the 11 consumer complaints against Loan Science, LLC, 18% were disputed by the consumer (i.e. the consumer was not happy with how Loan Science, LLC responded to their complaint) and 100% were processed in a timely manner. 55% of consumer complaints against Loan Science, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Dealing with my lender or servicer | 6 | 17% |
| Can't repay my loan | 3 | 33% |
| Communication tactics | 1 | 0% |
| False statements or representation | 1 | 0% |
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Stop CallsLoan Science, LLC Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - My - student loan was in forbearance which has ended with my next payment due on -/-/2017 at $820.00 I called to explain I can not afford this payment several times and was told I have to wait until after I miss payments to call Loan Science who handles the billing. I called Loan Science on -/-/2017 to question the payment amount and I was told that this includes late fees, I have not been late the loan was in forbearance but because this company does n't immediately put a loan into forbearance it accrues late fees. I find this absurd and question how this can be legal? The also infor... |
Loan Science, LLC Student loan dealing with my lender or servicer having problems with customer service December 29, 2016 - Two collection agencies by the name of Loan Science and - has been continually harassing me by phone. It started on -/-/2016 with calls from a company by the name of - - -. They have called 1x -/-/- ; 2x -/-/- ; 2x -/-/- ; 2x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/-. Then on -/-/- I started receiving calls from Loan Science. They called 1x -/-/- with phone - ; 3x -/-/2016 phone - ; 1x -/-/2016 phone - ; 1x -/-/2016 phone - ; 2x -/-/2016 phone - ; 1x -/-/2016 phone -. They are looking for a person ... |
Loan Science, LLC Student loan dealing with my lender or servicer trouble with how payments are handled September 8, 2016 - I have student loans with - private student loans ( - - - - ) is LOAN SCIENCE , LLC. I have currently - dollars of student debt. Every month, I pay about $200.00. I have just called them and ask them if they take under the consideration that I have another student loans to pay and if they could lower my payments. My interest rate is 6.640 % Variable. ( it seem much higher ) What happened if I get sick or lose my job. They said there is not their problem, and I have to pay 200 monthly for other 18 years. I am 48 years woman live in poverty and do n't have any retirement plan... |
Loan Science, LLC Student loan dealing with my lender or servicer having problems with customer service May 18, 2016 - - - - the original creditor of my student loan from -/-/- at - - - in which I have been having issues settling this debt or effectively communicating with anyone that holds this debt. - - - went bankrupt after settling with the attorney generals office in -/-/- for - in which my loan was a part of the time period the company was offering kickback to certain universities to steer students to receive this loan. None the less this loan was services by - which probably closed down as well then serviced by Loan Science. Neither companies were satisfied wit... |
Loan Science, LLC Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - I had a private loan that was consolidated in -/-/- to Loan Science from - -. My cosigner and fianc died -/-/-, the company worked with me on lower payment plan for the last 8 years. I was not aware that they would suddenly decide to stop offering a lower payment plan, or that once I had to pay the full payment, which is difficult as I care for my - mom and still recovering from the sudden loss of my fianc, would be - % of the payment would be going to interest, and that the interest rate would cripple me for the next 25 years. Private student loans are predator, and I fe... |
Loan Science, LLC Student loan dealing with my lender or servicer keep getting calls about my loan March 8, 2016 - I applied for and received a loan from - - - when I was in college 10 years ago. My loan was later sold to Loan Science. - - - is the servicer of my loan. I have always paid my loan on time and have never had any problems until 2 weeks ago. My aunt, who is the cosigner on my loan, called me and said that Loan Science called her to ask for the payment. I told her I would take care of it. When I got off the phone, I got a phone call from Loan Science saying that I was short on my last payment. It was now 15 days past due. I asked how much and they said a little over $1.00, bu... |
Loan Science, LLC Student loan can't repay my loan can't temporarily postpone payments February 16, 2016 - I currently am paying a private student loan with -/Loan Science, previously - - -, and was out of full-time employment for seven months. After multiple attempts, they were totally unwilling to not only adjust my payment at the very least, but they were also unwilling to allow a forbearance, or deferment. As a result I have not been able to make payments, and they are dinging my credit constantly, and calling my home and my step-fathers ( co-signer ) home all hours of the day. I looked at an overview of my payments and since 2013 out of $5500.00 paid, only $230.00 has gone to t... |
Loan Science, LLC Debt collection false statements or representation indicated shouldn't respond to lawsuit October 29, 2015 - This company has been calling my phone non stop asking for someone I do not know and refuses to identify themeselves and the name of the company they are calling from. ... |
Loan Science, LLC Debt collection communication tactics frequent or repeated calls September 21, 2015 - My loan payments are current. They are calling me and the co-signor every - minutes from morning until night. When I do answer the phone and talk to them they see that I am current and state that it is a glitch '' in the system. However they are still calling every - minutes to both of us and this has been going on for at least 3 weeks now. I am getting ready to call an attorney. Please help. Thank you- - ... |
Loan Science, LLC Student loan dealing with my lender or servicer September 21, 2015 - On -/-/2015 I filed a complaint with CFPB, Case # -. Loan Science responded to this complaint and offered me a Loan Modification for my student loan. I accepted the Loan Modification and signed it and returned it to Loan Science on -/-/2015. In their response to my complaint, they stated that - ( their Loan Servicer ) would have the Loan Modification processed within 10 business day. Well, it is now past 10 business days. - processed only part of the Loan Modification. They reduced the interest rate to 0 %, they reduced my payments to $410.00, and set my payment plan up ... |
Loan Science, LLC Student loan can't repay my loan August 18, 2015 - I am unable to pay the full payment amount which is $ -+ per a month for my student loan. I called Loan Science to set up a reduced payment plan. They are only able to offer me a reduced payment plan of $360.00. I advised that I am unable to pay that amount. I am only able to afford to pay $200.00 per a month. They told me that there is nothing that they can offer me right now. But, to check back with them at a later date to see if they have any new programs. I told them that I was trying to set up the $200.00 payment plan before I received a late payment on my credit report or before... |