Citibank Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Citibank Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Florida

Citi bank loan number - for $6900.00 transferred the loan to - and they illegally posted in on my credit -/-/2017 causing my credit score to drop with all - reports by - points This is the same existing loan that has been on my credit for seven years due to drop off that we just investigated a month ago. since investigation they reported as a new credit collection. This loan is to fall off -/-/2017 please confirm this date as well. please look into this - I would like it removed. This loan has a drop

Citibank customer in Florida
Apr 10, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankDealing with my lender or servicer87.1%12.9%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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