First Associates Loan Servicing LLC consumers have reported over 201 official complaints. Out of the 201 consumer complaints against First Associates Loan Servicing LLC, 15% were disputed by the consumer (i.e. the consumer was not happy with how First Associates Loan Servicing LLC responded to their complaint) and 98% were processed in a timely manner. 1% of consumer complaints against First Associates Loan Servicing LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Stop CallsFirst Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged April 12, 2017 - I have been paying on my Peaks student loan since 2010. I felt that from the start I was tricked into getting this loan. I was pulled aside from my class and told my federal student loan was not available so I needed to get involved with peaks. I was - years old then. After realizing the scam that - tech was I struggled to get a good paying job after graduation. With the lawsuit on the way by the SEC I think it 's about time even for myself to take a stand against the fraudulent acts of -. I have sent this information for the 3rd time now. I have not received a call back from - o... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options November 16, 2016 - I was forced into a loan situation using Peaks Loans instead of the - loans i wanted to use while attending -. I would like to get out of these loans but i can not get a loan to consolidate the payments at a lower rate than the 11 % i am being charged now. This company has alos reported that my loans were past due at times that they were n't and would randomly report that i was 90 days past due and then the next month state that i was current. This would bounce around like this for a while and i could not get anyone to discuss with me about the amounts and why they were the way they were... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer trouble with how payments are handled July 2, 2016 - I attended - in - va from -/-/- until -/-/- when I graduated with an - in - -. During my time there I was told that all of my student loans were taken care of through federal loans or tc temporary school credit which I would pay back. When I graduated I was told my loans took care of all my debt and I did n't owe anything. Well ive been getting notices from - for the past 3 years and they all said account balance $0.00. Today I received a notice from - saying that I owed $29000.00 for a loan and I was $11000.00 past due with a payment of $370.00 a month. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't decrease my monthly payments May 20, 2016 - I attended - - for a - degree program for -/-/--. I was never advised of a private loan being taken out until collection efforts began. I was able to defer the loan for no more than 12 months and after that I had no choice but to pay them for my credit to remain clear. All other loans were able to be entered into student loan and public service loan forgiveness, except this private loan. I am struggling to pay this loan every month, which I did n't know existed until about a year after graduating, and the loan company is advising that I have already used deferment and have no... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged May 12, 2016 - This is my 2nd complaint to be filed by me for the Peaks Loan. My first was for the fact that I did n't know who the heck they were or what they were since I signed an agreement with - - to service my temporary school credit. After establishing that peaks was the new servicer and paying 3 years of $220.00 payments my balance never went down. I have tried to secure a means of refinance but due to Peaks over zealous reporting habits, my credit score took a huge hit. I was no longer able to refinance the loan and could not get anyone to loan me the $9000.00 dollars they said I still owe... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't decrease my monthly payments May 9, 2016 - I went to - - Va from -/-/- to -/-/-..I 'm - and I have $60000.00 in student loan debt from - - - - $30000.00 from federal loan and the rest from a private lender. My student loan payments are about $520.00 a month just from the private lender Peaks loan. - - sold it to them and i got stuck with them. I make - payments to the same private lender every month and they wo n't consolidate it because they said it has different interest rates.They would n't even tell me who owns the loans. that 's when i sense fraud.When i was reading about - tech get... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options April 30, 2016 - Attended -. Was basically told on my last year of school that i had exhausted my Federal Loans, and the only way to continue school would be to pay out of pocket ( which I could not do ) or receive one of their Peaks Private student Loans. At the time i believed that this was for the remaining $12000.00 of my tuition. This loan was filled out in my name for now over $25000.00 with an absolutely outrageous interest rate. I feel like I am now stuck between a rock and a hard place. They want over $400.00 a month from a fresh graduate. On top of having to keep current with my Federal Lo... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged April 27, 2016 - Notice of Change of Interest Rate On - - -, the Federal Reserve announced their decision to increase the US Prime Rate by 0.25 %. All Peaks loan contracts includes a variable rate tied to this index and therefore, effective - - -, interest rates increased by 0.25 %. The increase in the interest rate will cause your payment to re-amortize resulting in a slightly higher monthly payment which will take effect for any payments which billed after - -, -. www.peaksloan.com. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options April 25, 2016 - You currently have a case pending VS. - - that covers these ridiculously over priced loans that they preyed upon the students for. My question is what are the students supposed to do in the mean time? I just received my monthly statement in the mail and it went up about $100.00 for the month. I cant afford to pay that to them but they wont work with the payments either. So while this plays out in the courts what are we the students supposed to do? Can you push an injunction to get them to freeze all - and PEAKS account collection activity until this is resolved? When do those of us ... |
First Associates Loan Servicing LLC Student loan getting a loan qualify for a better loan than offered April 19, 2016 - I believe like i 'm a victim to false advertisement like many of the students fighting for there money back at - - -. I think it was unfair to begin with to be pulled aside during class and told that I did n't qualify for aid so I needed to get private student loans. I have made my complaint with the - about predatory loans, Overly ambitious job placement, and knowing gaining profit from people defaulting on there loans. I feel used, and I think that my life was wasted after so many years not being able to find a career within my degree. I really have no idea why I had to switch to... |
First Associates Loan Servicing LLC Student loan getting a loan qualify for a better loan than offered April 6, 2016 - I went to - for my education, and the cost was so high that when a federal loan would n't cover the cost - used a company by the name of PEAK Loan which runs a 13 % interest rate. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options March 20, 2016 - I enrolled at - -, under the premise of a better opportunity and advanced learning. Once enrolled I quickly saw how the institution was a joke. Teachers passed you with no problem as long as you showed up for class. I did not want a free ride, I actually wanted to learn a skill that I could utilize in the work field. Once I saw this I began to look elsewhere for schooling and then learned the bulk of my credits were non transferable, and that most employers do not consider - an accredited school. This is not the message I was given when I enrolled. I was told how employers consider gr... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options March 16, 2016 - Peaks loan company is unwilling to assist with repayment options, I never signed up for them and was never informed by - -, and their interest is the highest I have ever seen for student loans. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options March 6, 2016 - - took out a loan on my behalf to pay for a Temporary Credit they say I owed them immediately upon graduation and that I could not setup a payment plan on. My understanding is that this is common practice for them and I am not the only person who has had this happen to them. There is no way I should have even qualified for this loan, or any loan from them, as I had no income and no co-signer when I applied for - and no means to repay the loan other than a promise of a high paying job once I graduated. The loan was through - - - - ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't temporarily postpone payments February 15, 2016 - I attended - - and did not qualify for an certain amount of aid so I was told they would provide a private lending loan. I was not fully aware that these loans can only be put into deferment for only six months after me graduating. I am currently in school and can not make these payments. This degree that - offered does not qualify for any jobs these days. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer received bad information about my loan February 1, 2016 - I recieved a loan for - education to do personal trainng which I finished and passed the test. Everywhere I have gone no gym has heard of them and will not even accept me as an intern. They say they are not accredited. I feel like I was ripped off and am very dissapointed in the way they got me to agree to the loan. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer having problems with customer service January 28, 2016 - My student loan was held by - - and was to be transferred to ATG. ATG said they did not receive my student loan. I need help to find the student loan. I ran my credit report, it does not show who is servicing this loan. The student loan has been " gone '' for almost 1 1/2 years. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't temporarily postpone payments January 20, 2016 - Attending - from -/-/- -/-/-. This was the first time I had ever attended college. It came down to the last quarter of my - degree and was told had no student loan funds available. Next thing, all of sudden funds were available if I signed to continue degree. After I graduated I received notice that I owed $46000.00 in federal student loans and have - private loans through - totaling $18000.00. The peaks amounts were due immediately upon graduating. And when I went back to school at - University were not deferrable unless I returned to -. They can not be consoli... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer need information about my balance/terms January 19, 2016 - My student loan was held by First Associate and was to be transferred to -. - said they did not receive my student loan. I need help to find the student loan. I ran my credit report, it does not show who is servicing this loan. The student loan has been " gone '' for almost - years. ... |
First Associates Loan Servicing LLC Debt collection cont'd attempts collect debt not owed debt is not mine December 29, 2015 - First Associates - - continues to indicate I owe a debt to them ; however, they continue to refuse to communicate anything with me when I call to get them to verify the information. I never opened an account with First Associates or - -, and that account needs to be removed from my consumer report ( s ). ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer keep getting calls about my loan December 11, 2015 - - - - keeps calling about a private student loan that was not signed by me. I have the documents that shows no signature. This loan is a school loan through -. I did not take out private loans for this school. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer received bad information about my loan December 5, 2015 - I was - when I had a meeting about how to pay for my school at - - I did not I did not understand what they were talking about. someone just gave me some papers to sign. after I graduated I got many, many calls about owing money for going to -. I told them that I could not remember what they were talking about. I told them to stop calling but they not stop. I got really scared to answer the phone because they very mean to me. I went to my psychiatrist and he changed my drugs to help me out. I got a lawyer who told me he was going to sue and I would get a lot of money. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan can't temporarily postpone payments October 31, 2015 - I have chosen a - - - school in the town of - -, at -, for my -, they promised me and gave me a wrong information dramatically, just, only Federal loans will cover your two years of -, they came to me one fine morning, they have asked me to sign a form to raise more private student loan by way of raising loan only your entire two year student cost 's will be covered apart from the Federal student loan, i could not do anything at that, since i have already started my classes in the middle of the semester, i was trapped and forced to sign that private student loan applica... |
First Associates Loan Servicing LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 30, 2015 - Received communication from - - - ( - ) stating I owed them for a defaulted private student loan through Peaks for attendance at - -, -, SC. I requested debt validation because I never applied for a private student loan while attending -. ERS provided me with a copy of an application/loan agreement that was e signed on -/-/-. The enrollment period for the loan was -/-/- to -/-/- as listed on application. My last day at the school was -/-/2010. I provided an official letter from the school 's registrar that certified my dates of attendance from -/-... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer October 23, 2015 - I just found out that I have to pay off an additional student loan. - - - ( the school that I attended from -/-/- through -/-/- ), made me sign documents that I had not reviewed. They said if I did not sign the paperwork that I could not graduate. I desperately wanted to graduate and get a job so I signed them. The paperwork must have been for the private PEAKS loan totaling over $18000.00. There was no activity on these loans while I was attending the school or after I graduated. They are seeking payment now. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer October 20, 2015 - I am sure that you have received - these for student loans, private and federal, but I 'm not greedy. I understand that I signed the paperwork and agreed to the loans, but when you 're signing paperwork for a student loan program that was invented by - - to pull itself out of the proverbial boiling pot because it lied to the government and its investors, well then I think personal responsibility can then go out the proverbial window. No one signing you up for a loan is going to tell you that the loan is bogus and that it was created for the sole purpose of covering up - 's accounti... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer trouble with how payments are handled October 7, 2015 - My PEAKS loan ( 1st Associates collects on the loan ) is in default. I have made an agreement to pay $80.00 a month but havent been able to due to other debts. Now that I have cleared smaller debts I 've attempted to keep good on my word and make my first payment. Instead of talking to someone I attempted to pay online with my debt card. That option was unavilible for me. Next I tried calling in and paying over the phone. After putting in my information I was " directed to a customer service rep '' 3 times but instead of talking to anyone I was sent to the main menu. I defaulted on my loan... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer October 7, 2015 - I received a loan from - to take the NY - - -/-/-. Thereafter, I spoke with - - about monthly payments and they informed me that I could pay whatever I could afford. I paid $30.00 through direct debit monthly. No other information was given to me except that these payments were fine. -/-/- I received a letter from First Associates, a loan company I had never heard of, stating that my payment was late. I called them and they said they now owned my - loan and they did n't have my debit information so my account was late. This put up a red flag as I received no other... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer September 28, 2015 - I am currently paying to - - - on behalf of the -. I have received a validation notice and other related information to setup payments with -. I have received all information from both - and - monthly. Along with a payment statement from - parties for the last several months. However, now another Debt collector 'Peaks Loans ' has started harassing my family and place of employment. I 've tried to talk to these people, mainly - -, to no avail. She did not have a professional license number and refused to give said address. They are very aggressive and insist they o... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer September 7, 2015 - After graduating -, the loan payments became astonomically unaffordable. they offered income based repayment plans but it made the balance and principal constantly grow to where payements were not going towards principal or interest. it 's impossible to pay this loan off on their terms. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan September 2, 2015 - Was tricked into applying for a private loan with peaks under the guise that it would be a part of my existing loans with - -. Peaks offers no provisions for a deferment and refuses to offer me any assistance with repayment, I 'm - dollars in dept and - dollars behind, since I was not able to make my payment, my account is now - days delinquent. If they had offered a forebearence option or an income based repayment like - - does, I would not be in this situation. Their collectors are calling multiple times a day. Im having a very difficult time managing the - this is ca... |
First Associates Loan Servicing LLC Student loan can't repay my loan August 26, 2015 - When attending - I did not know the high interest rates from my private loans. The payments are too high and hard to afford. Current interest rates are 10.25 %. I am submitting this complaint from attending - from -. When attending - we were not told about the interest rates and pressured into the loans. Below is the amount owed to First Associates Loan Servicing, - $6200.00 $ - is the contact info for First AssociatesPhone : - : - - - -, CA - ... |
First Associates Loan Servicing LLC Student loan can't repay my loan August 18, 2015 - I went to - - and was told i needed to get a Peaks loan to cover my Temporary Credit balance, or else i would need to pay the full amount of the temporary credit and the follow years tuition or else I would n't be able to finish my degree program. ... |
First Associates Loan Servicing LLC Debt collection disclosure verification of debt right to dispute notice not received August 5, 2015 - This debt is in dispute and has been since -/-/-. The original creditor is - - - - -. First Associates Loan Servicing c/o - - - is attempting to collect the debt. - - - began initial written communication about this debt in -/-/- and identified their organization as a debt collector. - failed to provide information according to FDCPA 809.a.1-5 [ 15 USC 1692 ] that validates the debt, the original creditor and provide an opportunity for the dispute of this debt since they are not the original creditor as evidenced by the Truth in Lending Disclosure ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer July 21, 2015 - - - - - - campus. - - - -. I just graduated with a - degree and I owe around - in loans I feel that I am being over charged and I have had problems even getting a job. ... |
First Associates Loan Servicing LLC Student loan can't repay my loan July 8, 2015 - I attended - - in - MA. Now I have Federal and Private Loans. The Federal I was able to consilidate - loans into 1. But I still have - private loans each with large interest rates. I 'm struggling to pay these debt off now. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer July 2, 2015 - PEAKS private loan is the company - tech has signed me up for and they have loans that are nowhere as big as the federal loans, total amount of private and federal is over -, but cost almost double what the federal loans do. When checking the interest I found it was much higher than the other federal loans I have and was never told that Peaks was the company that they went through and was not even aware until I got a notice that my student loans were all consolidated for me even though I do not have a copy of any paperwork stating that I wanted them to do it. I was rushed through signing... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer June 25, 2015 - I had been attending - - - for my - degrees. During that time, their financial aid office handled all transactions with my private loans and federal loans. I have signed documents from these times applying for the federal loans and they dealt with the transfers of my private loans to several parties. During that time I noticed that when they transferred my loans from one private lender to another my loans increased in each by about 20 % -30 %. I do not recollect any documentation of any interest '' or fees '' that would state my overall loans would be increased to add on another ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer June 18, 2015 - I went to - - - GA -/-/- I signed documentation to take out a private student loan from - - I was forced to withdraw from school in -/-/- of the same year. without completing my -r of school. In the ledger documentation the school says the received - from the lender and - was refunded, for some reason first associates aka - says I owe them - I called to inquire about this amount and they can give me no information since they took control of the matter -/-/- ( interest rates disbursement amounts and dates ). so no idea were this extra money came from... |
First Associates Loan Servicing LLC Student loan can't repay my loan June 17, 2015 - I went to - in - with hopes of starting a brighter future and while I was finally able to land a job in the - they almost laughed during my interview when I told them I went to -. My personal experience and own certifications landed me a job not the education '' received at -. What 's worse even though I was told I could later continue my education at another University I later found out that these credits were non-transferable! So everything they promised and told me and everything they did n't '' tell me has hurt me and not helps. Also, thanks to Peaks private loans I starte... |
First Associates Loan Servicing LLC Student loan can't repay my loan May 20, 2015 - I - from - - - in - -, MI - in -, 2011. I received a federal student loan & also a student loan through - ( - ). I can not afford the payments for this loan. No one will touch this loan to refinance it because it is through -. They will do absolutely nothing to work with me. In the beginning of -, I called to speak to someone there & phone rep told me that I had 180 days to catch up on my current payment before it would affect my credit. Sure enough, they have reported to the credit bureau that I am behind. I am currently trying to obtain a mortgage & have h... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer May 13, 2015 - I chose to go to - - -. When I applied for my student loans, it happened so quickly that I was n't even sure of what I signed. I was also told that through an - program - credit- I would have some, if not all, of my tuition reimbursed if I kept a grade level above - which I did. That program then magically disappeared once I got in the door. I was told that ny student loans would go to - - and then they would be split between federal loan institutions. That did n't happen. Some of my loan when to - -, and the other part went to - - - a collection agency and ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer May 12, 2015 - Peaks is unwilling to help me with my - - loan being unemployed and unable to make payments on my loan. They charged me $60.00 in fees to bring me up to date but after refused to work with me any further demanding I pay. I have sent emails that have gone unanswered and receive phone calls that just ask me for money. I have exhausted my 6 month grace period not having a job. They know I am unemployed and currently unable to pay them back. Their lack of help will lead me to default and financial ruin for years to come. ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer April 29, 2015 - After completing my - of - at - - - I deferred my private loan until -/-/-. I then started attending - University because - - - did not offer a - degree in - at that time. Before attending - University I attempted to go to - - - to continue my education but was denied due to the fact that - - - would not provide the credentials of the - to validate there program. Therefore, - state would not accept any of my nursing credits. It was my understanding that my loan would be deferred due to that fact that I was back in school full tim... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer April 27, 2015 - I have attended - - - since 2009 in - Michigan ( - - Big - -, -, MI - ( - ) - ), took a break and due to the opportunity scholarship that they promote decided to go back and finish my - Degree. I was informed that I qualified to attend two years free tuition with no payments having to be made. Not even a full - semesters in, I am getting e-mails and calls that I owe $600.00 plus tuition for each semester. I informed - - that I was set up by a fin-aid representative by the name of - that I would be attending free for two years due to me being... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer April 14, 2015 - Peaks private loans, I have never received any written correspondence from them ever. I was forced into this private loan through - -. The only way to see a balance is from their grossly outdated website and charge extra for any little thing. I will not allow this company to ever have access to my bank account in the form of an auto payment. Avoid Avoid Avoid! ... |
First Associates Loan Servicing LLC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy April 10, 2015 - Peaks private student loan quit contacting me for a year after bankruptcy now every 3 months I receive an email stating that I owe them money. I have pulled my credit report and it does say discharged due to chapter - bankruptcy. I have advised them of the bankruptcy my attorney information and the will still not quit contacting me ... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer April 7, 2015 - I attended - - from -/-/--/-/-. During this time, I was pressured into signing documents in which I did not have adequate time to review or discuss with a financial advisor. I was told to sign the papers or I would be kicked out of school. They stated that all my loans were through - - - or through Federal Loan funding. Now in -/-/-, I have received a phone call from a collection agency stating that I owe them money in the amount of $2400.00 to a - - -. My wife called and spoke to - - and they state the actual amount of the loan is $24000.00. I... |
First Associates Loan Servicing LLC Student loan can't repay my loan April 1, 2015 - I received an - - from - - University in - NY in 2012. I was - off from my job and wanted to go back to school. What I could not get Federal loans for - - said they would get me - loans for. I am now in debt for around $50000.00 and am having trouble making all the payments. ... |