Sallie Mae Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Sallie Mae Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Ohio

I enrolled in student loan thru sallie mae in -/-/2014 When my loan came due it was very difficult to understand how to enroll in my repayments options ( income driven vs normal ) as well as enrolling the proper account to use in the repayment.

Sallie Mae customer in Ohio
Jan 26, 2017

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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