Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Washington

I took a loan out with Genesis Lending to attend - - in -, WA and paid it off shortly after graduating. I was told they had been sued and students within a certain time frame were eligible for partial refunds. When I tried to contact them to see if I was eligible for a refund they told me they had no record of my account. What more can I do before contacting a lawyer to pursue a lawsuit?

Genesis Lending customer in Washington
Jan 31, 2017

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

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