Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Missouri

Wells Fargo sold my loan to another provider ( - ), however, they are reporting to the credit report that I have an outstanding charged off balance. Additionally, the account is over 7 years old and should be removed from my credit report. Wells Fargo refuses to address the duplicate information and refuses to remove the outdated accounts.

Wells Fargo & Company customer in Missouri
Jan 19, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.51517.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyDealing with my lender or servicer80.8%15.4%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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