Sallie Mae Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Sallie Mae Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan North Carolina

Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.

Sallie Mae customer in North Carolina
Jan 20, 2017

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

Consumer disputes how Sallie Mae handled their complaint

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