Non-federal student loan Dealing with my lender or servicer received bad information about my loan
Sallie Mae Student loan department,
Non-federal student loan Dealing with my lender or servicer Received bad information about my loan North Carolina
Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.
Sallie Mae customer in North Carolina
Jan 20, 2017
* Source: CFPB Complaint Database
Sallie Mae response to complaint:
Closed with explanation
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