Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing statement Delaware

Bank Americard VISAs charging me for - flight - from - to - which took place -/-/2016 and returned -/-/-. The flight was actually paid for through my - card and the flight taken. Originally I attempted to book this flight on-line through a travel site called -. My Visa card was denied twice by -. I called both Bank Americard which said the card was fine and the travel site which said it was not their problem. Because my trip to - was urgent to visit my - sister, I switched to another on line travel site - and booked the flight using my - card. The booking was confirmed on -/-/-, I was sent an - and subsequently took the flight. I also called Bank Americard to make sure my VISA was not charged ... I believe right after I received the confirmed booking. Visa indicated my credit card had been charged and they would begin an investigation.


the following statement : " The merchant was willing and able to provide the service, but was prohibited from doing so as a result of circumstances beyond their control. I asked for clarification about what this meant but the customer rep refused to reply. I received still another letter on -/-/- repeating this explanation and demanding that I pay for the ticket. At not time did I ever receive a ticket or booking confirmation from either - or -. In my discussions with - the customer service rep indicated they had been paid by - and not Visa and I should take my dispute to the travel site. I have talked to the travel site twice but have not heard anything. They seem to be a shell company owned by a -, apparently standard among on line travel sites. Please note I previously paid for the - flight using my - card and took flight - to - and return. I never ever received a confirmed booking from - for the same flight i originally attempted to charge to my Visa BankAmericard. It therefore seems outrageous that I am expected to pay $960.00 for a flight for which I never received a confirmed booking or -. Someone in this convoluted affair is disassembling. Bank Americard maintains they paid -, although - stated to me they had only been paid for - ticket with my -. The Travel site - refuses to say if they were the recipient of a Bank Americard payment. I have spent countless hours trying to resolve this problem. I can not. Please help me get the disputed charge of $960.00 off my Bank Americard Visa. Thank you. - thr after i received a message through a travel site - through which I and