Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Billing statement Tennessee

I have already submitted a complaint on Barclaycard to you in reference to a credit line reduction and the fact that the did not want to credit a - payment made in -/-/- to the -/-/- due out. Only one of those two were resolved that being as they quoted as a goodwill gesture they would apply it to be credited to the -/-/- payment. As I stated to you in my previous complaint they do this and get away with it so that they can increase the monthly due and the interest rate goes up. I have attached both the -/-/- statement and now the new billing for -/-/- please note the credit of the - payment. Also as I stated please compare the 2 billings before the complaint was filed the -/-/- statement reflected a balance of - with a monthly minimum payment of - now look at the -/-/- Billing the Balance Due Increased to - which was an increase. When I pay my other credit cards they may not decrease much but they do decrease some each month, My question now to Barclaycard is where did the - payment go and how did the balance increase instead of decrease. If this was the way they all worked I would never get them paid off. Perhaps what I stated in my last complaint is really true. So again what did they do with the - as it was an overpayment of - over the requested minimum payment due of -. If I had the money I would just pay them off but even then they cant get the right amount reflected as due according to what I figure and that is giving them their Interest charged for that period the current balance should reflect -. I have posted a minimum requested payment due which also went up to be paid to them no sooner than the due date. They need to correct the balance due.