Review and analysis of over 350 complaints against Equifax
Equifax consumers have reported over 350 official complaints related to Inadequate help over the phone. Out of the 350 consumer complaints against Equifax, 33% were disputed by the consumer (i.e. the consumer was not happy with how Equifax responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Equifax resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 26% resulted in non-monetary compensation.
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Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 26, 2016 - I 'm a victim of identity theft and recently called Equifax 's customer service and requested an identity block of negative information on my credit report that was due to identity theft. I requested a supervisor and she told me that " We do n't do that at Equifax, we do n't block information and only the creditor can request that ''. I know this is not true so I am registering a complaint for failure to block information that has been asserted to have resulted from potential identity theft, and for which I have filed a police report and thus complied with the provisions of section 605B. I r... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 23, 2016 - Called - spoke with - agents. " - '' the supervisor in the dispute center refuse to assist me in removing - inquires from my report I did not authorize or have knowledge of being reported. Refused to issue a case number for my dispute. Refused to remove inquiries. The call took place on -/-/2016 @ -.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 21, 2016 - Upon reviewing my Equifax credit report ( - ), I discovered an obsolete account ( creditor name, - -, date -, account number - ). Please delete this account immediately as it is too old to be in my credit file. If for some reason the account is verified, please send me the name of the person who provided the information and the method in which it was investigated. In accordance with the Fair Credit Reporting Act, Section 605 [ 15 U.S.C. 1681c ] " Running of Reporting Period '', as of -, reporting periods only run 7 or 10 years depending on the type of information. In my case... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 21, 2016 - Upon reviewing my Equifax credit report ( - ), I discovered an obsolete account ( creditor name, - -, account number - ). Please delete this account immediately as it is too old to be in my credit file. If for some reason the account is verified, please send me the name of the person who provided the information and the method in which it was investigated. In accordance with the Fair Credit Reporting Act, Section 605 [ 15 U.S.C. 1681c ] " Running of Reporting Period '', as of -/-/1997, reporting periods only run 7 or 10 years depending on the type of information. In my case, the... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 20, 2016 - I am trying to have my Chapter - Bankruptcy removed 1 year earlier than normal. In the long run, I want to educate and enlighten the American consumer, so that they are not victimized by what I believe may well be an industry, and companies guilty of violating US Anti-Trust code. I am considering filing a suit against -, Equifax and -. I am an educated, experienced consumer that personally was forced to file a Chapter - under Title 11 in -, due to my retail operations failing. PER THEIR DISCRETIONARY RULES, it is to come off my credit reports in -. I am asking them to be hum... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 15, 2016 - Equifax will not lift unfreeze credit report for ID theft victim without payment of applicable fee. I mailed Equifax a notarized ID theft victim affidavit and declined to go to the police. I asked that my credit report be frozen. I am now asking it be unfrozen, however Equifax is demanding a $5.00 fee. Since I am a identify theft victim, I decline to pay the fee and want my report unfrozen free of charge as per state law. My PIN is -.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 15, 2016 - I have disputed these accounts several times with Equifax and they always say that they are verified. How can they verify the accounts when the company ( - ) reporting them ca n't verify them. I sent the company a letter asking them under the Fair Debt Collection Practices Act to provide me with the following : 1. what the money you say I owe is for, 2. explain and show me how you calculated what you say I owe,3. provide me with copies of any papers that show I agreed to pay you what you say I owe you, 4. identify the original creditor, 5. show me that you are licensed to collect in my stat... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone November 4, 2016 - On - -, 2016 I received a letter from Equifax dated -/-/2016 with the results of a recent dispute. Basically the letter stated that the item that I 'm disputing is no longer on my credit report. Looked on Privacy guard report dated -/-/2016 and - - report dated -/-/2016 and - - - ( - - is still appearing on my report. Called Equifax on -/-/2016 at - cst and spoke with a - a customer service rep that works with Equifax that states my letter do n't say what I 'm saying it says. I asked to speak to a supervisor she transferred me to a super... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone October 25, 2016 - I called and spoke with an agent and then a manager asking to have my hard inquires removed. I have writte letters to each of the companies and have not received a response of validating or a letter of having the inquires removed. They are currently being showed on my credit report. The FCRA states that the only permissible purpose for pulling someone 's credit report is a ) firm offer of credit b ) insurance c ) employment or d ) a court order. The following credit inquiries are related to none of the aforementioned permissible purposes : 1. - - 2. - 3. - 4. - 5. - 6. -... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone October 20, 2016 - After failing to resolve the issue by an online dispute, I tried to call Equifax to correct inaccuracies in my credit report. The first - CRs I spoke to could barely speak - and kept repeating the same line " upon checking ... '' without addressing my questions. Between them, I was also put on hold for long long times. Finally, I got connected to a supervisor named - -. She, throughout the conversation, refused to answer my questions in a straightforward way. Worse, she refused to answer my questions by misinterpreting them. She spoke like a politician, using languages like " can n... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone October 18, 2016 - There were - incorrect payment histories on my Equifax report that I disputed. I received the disputed report and they all read reported correctly from the investigation ( I still dispute ). - of these accounts were closed and paid in full back in -/-/- and the other - were closed and paid in full -/-/-, thats 7 years for the first and almost 6 years for the other -. I called Equifax and spoke to supervisor - - and he told me since I disputed these accounts ( I still dispute the accuracy ) that they will remain on my record for another 10 years ( -/-/- ) that w... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone August 6, 2016 - Equifax is reporting - -, account number - on my credit report. I am not familiar with this debt and this debt has been on my credit report since 2005, almost 11 years. I am asking Equifax to please remove the old debt. As I indicated I am not familiar nor have I ever paid on this account. This account says transferred and closed and their is not an account attached to this old debt. I am asking Equifax to again to please immediately remove this old debt of almost 11 years.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone August 5, 2016 - - is reporting on my Equifax credit report 3 times, account numbers - in which it is the same - account reporting 3 times. This is a fraudulent account and does not belong to me, it belongs to - -. I have attached a letter from - acknowledging the debt is her and that I had no knowledge of. I am asking for you to please remove these - accounts as they are not mine. I have attached a copy of an incident report from the - - -. I am submitting my mortgage document with my signature and the year of my - - - residence. Then I am attaching a copy of the letter ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone June 2, 2016 - after I spent - seconds on the phone Equifax I was told that a court order was not enough information for them to remove an account from my credit file. I was told I would have to wait for it to fall of my credit report Equifax refuses to provide accurate credit information. They Must remove this item from my credit report.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 31, 2016 - - and equifax will not re-investigate incorrect information that is being reported on my credit report. I have been a victim of identity theft for a card that was opened up in my name. ( - ). I have phone experian and equifax to re-dispute this information and was told it was verified as mine and they will not re-dispute information again. This is ridicilious. I have written many letters to - ( with no response ) along with phoning them and getting the run around. I have also called the credit beaurous numerous times to tell them that this fraud is causing a hardship with my credit sc... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 26, 2016 - On -/-/2016 I contacted Equifax because the verification information they provide to IRS was incorrect. I needed to request my IRS tax transcripts and it asks me to verify my telephone number. I learned through the phone call and pulling my credit report that Equifax has/had no phone contact information listed for me. They also had no employment history even though I have worked for the last 17 years. I was able to provide an update for my employment history, but not my phone contact. Please note upon pulling my report during the call using the Equifax website, - and - have all of ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 25, 2016 - EQUIFA- - HAS FAILED TO REMOVE INFORMATION OF - - - ACCOUNT NUMBER - AFTER SEVERAL ATTEMPTS BY - - - TO HAVE THE INFORMATION REMOVED FROM MY CREDIT FILE STARTING ON - - - - - - SENT INFORMATION OVER TO EQUIFA- E-ECUTIVE DISPUTE TEAM ASKING THEM TO REMOVE ALL DEROGORTORY INFORMATION FROM MY FILE UNDER THIS ACCOUNT NUMBER, ON - - OF - - - - SENT ANOTHER NOTICE TO EQUIFA- - TO REMOVE THE INFORMATION AGAIN. PER MY CONVERSATION THAT TOOK PLACE WITH - BACK IN - OF - SHE STATED THAT INFORMATION WILL STAY BECAUSE THE INFORMATION I... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 24, 2016 - I received a credit report from Equifax stating incorrect information on at least - accounts regarding the Date of First Delinquency for which can remain on my report for 7 years. After disputing the information via certified mail, received by Equifax over 30 days ago, Equifax failed to notify me in any way ( though they had updated me during the investigation via email ) that their investigation was actually complete. I manually checked the status to see it was complete. The " investigation '' did n't result in a change of any kind. They never really conducted an investigation. Here is the... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 23, 2016 - While I was contacting different - dealers, I contacted a company called " - - - '' based on a - - guide advertising to inquire about the best package they can offer. - from that company answered the phone and made me an offer that sounded ok. I explained to him that I 'm still contacting other companies and comparing offers, so he asked for some personal details to secure the tailored offer for me by saving it under my name. Few days later, I got an alert ( Through an ID monitoring service ) that my credit report had a hard inquiry twice, once from a company called " Ale... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 19, 2016 - I just spoke to " - - -, - - - -, - PA - Phone ( - ) - '' after first - - - itself at the number online. This phone number is not - - -. See attached .pdf. This has been since at least - -. So, they provided no explanation as to why this happened to get on page - of my credit file dated - - -, Confirmation # -. While I am pointing out how that is a problem from a reinvestigation perspective, I also want to not that I asked about another " ( - ) - '' toll-free number at this address is not a number she recognized, des... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 19, 2016 - I received today, after my previous CFPB compaint today, my newest credit report Confirmation # - dated - - -. It has - - - - accounts disputed on - sides of a single page. This complaint refers to the first page 's account which reads : " We researched the credit account. Account # - - The results are : We verified that this item belongs to you. Additional information has been provided from the original source regarding this item. If you have additional questions about this item please contact : - - -, - - - - - - - Phone ( - ) -... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 15, 2016 - On or around - 2016 I seen a entry on my credit report for a 30 days Late/Missed on my credit report. I contacted - - with my concerns and they were unable to find the record of a 30 days Late/Missed payment on my file. Currently - are now the new creditors. I still have my Open active account with -. The late payment on file is reported in error and needs to be rmoved.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 13, 2016 - Trying to purchase a home, - and - creedit score in in the - range. However, Equifax rating is in the - range. I tried to reach Equifax and felt uncomfortable providing my Social Security over the phone. I reviewed the CFPB article on building and keeping good credit and I do not see anything in Equifax cedit report that would explain the low score. This is my basic complaint. Will you help please.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 12, 2016 - I have filed - separate disputes with Equifax in regards to collector " - -. '' They never contacted me with information. I never received a notice from them stating I owed said debt. I check my credit regularly, and noticed - accounts from this collector were added on my report. All of the telephone numbers I look up have been disconnected. Equifax is the only bureau that shows these - accounts total. I can not move forward with looking for a house with these - accounts - my credit. I have tried to contact money control, but like I explained previously, all of their conta... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone May 11, 2016 - The agents I spoke from equifax were not helpful at all. I received my credit report by mail and most of the inquiries were from companies I 've never contacted or tried to open any accounts with. I never used my social security number or any of my information with them. These companies that show on my credit report are : - - - -, -, - -, - - and - - - services. I have never contacted or been involved or have gave any authorization to them with my information to run my credit or open accounts with these companies. Equifax agent told me to call these companie... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 27, 2016 - I contacted Equifax about - judgments that are still showing on my credit reports after multiple disputes and not receiving ANY documents to verify them. i gave the a call and spoke with the call center representative named -. She insisted that Equifax contacted the - - - - to verify the judgments, but was providing false information because I forwarded her a sealed and stamped letter from the courthouse stating that they do NOT in fact verify nor validate information with the credit bureaus and they also DO NOT report information to them. Equifax has parroted my public infor... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 27, 2016 - I had a bill with - - in which was paid. I submitted my paperwork showing this judgement was paid and for some reason - or Equifax did not remove this off my credit report and wont allow me to dispute it. I just recently went through the cfpb to help me with - and It was just recently removed off my experian but now I see it popped up on my - and Equifax. Why??? why are these companies giving me such a hard time taking it off my credit report.Once again I contacted - district court in Michigan in which they stated the same thing I had to reach out to - - and Equifax as ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 26, 2016 - Equifax continually discriminates towards me as - - US citizen *prohibiting all access for me to call executively about my consumer profile from every phone number I have within the US . @ - - - in the - executive office in consumer affairs consists on laughing the matter off than hangs up when I requested their IT dept. This was reported to their human resources director - - - that I suspect internal compliance violations by their executive office that is solicitously invading in affairs of my consumer privacy on purpose & it needs to stop soon or I will seek to pre... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 20, 2016 - I have disputed this unauthorized inquiry dated -/-/2016 on my Equifax credit report by - - multiple times and have provided a copy of the creditor 's request to remove the inquiry, yet Equifax refuses to remove the unauthorized inquiry. The creditor verified the inaccuracy via recorded phone call and thus have written a letter to Equifax and the other - major Bureaus and Equifax is the only one who will not remove the inquiry despite of the creditor 's request. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 18, 2016 - TRYING TO REMOVE INQUIRY. FROM - - -, NJ - ( - ) - WHICH WAS DONE -/-/16 WITHOUT MY PERMISSION. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 15, 2016 - Received notice from IRS of a tax notice. Payment made on -/-/2010 which happened to be the same date as a tax lien was filed. Unable to get explanation from IRS or Equifax as to reason lien was filed on same date as payment. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 9, 2016 - My credit report split into - reports because it was too large and was supposed to be made into - report again. I just got a copy of my report and there are a significant number of accounts and inquiries that should be appearing on the report that are still missing. Additionally, information for some accounts is not feeding in properly, not showing updated for months when it has been updated, I believe because it is feeding into the - report. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 7, 2016 - I have disputed a certain judgement that is located on my credit report. - - placed judgement against me that was illegal and was revoked. I have disputed this with the credit bureaus and they continue to come back and say the judgement is valid when it is not. I filed a complaint with the CFPB against this company, and it is fact that this company filed an illegal judgement against me. They even reported back to CFPB, that they have stopped all action and revoked the judgement being that it was illegally done. I filed disputes and they refuse to remove this judgement from my credit repo... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 6, 2016 - I have disputed an account showing on my credit report with Equifax from - - - - in the amount of $8100.00. I have send - - - - - letters requesting the contractual agreement with me and their company for that loan. - on - occasion asked me to send them a copy of the credit report that is reporting this information in which I did. Each time I request the contract information they never able to send it. I then dispute this Item with Equifax letting them know that I have no knowledge of this account with - -. Equifax somehow able to verify that this accou... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 5, 2016 - I called Equifax today to see when my - account is going to be deleted. When I called in - I was told the account was going to be deleted in -. Well, I gave them a call today and was told it would not come off until -. I ask to speak to a supervisor and was disconnected. I gave the lady a call back number no one has returned my call. I tried to call back and was on hold then bounced around. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 5, 2016 - In - 2009, a fax lien was filed on my Equifax , - and - credit repots. - and - removed the lien ( it has been 7 years since it was placed ). I contacted Equifax last month and I was assured that it would be removed this month. I contacted Equifax this morning and am now being told it wo n't be removed for another three years. Does Equifax has a different set of rules that it follows? ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 4, 2016 - Equifax told me that they can not allow me access to my credit report. I spoke with - in the Office of Consumer Affairs. I informed him that neither I, nor creditors, could access my credit report. HE TOLD ME THERE WAS NOTHING HE WAS WILLING TO DO AND I JUST HAD TO LIVE WITH IT. I literally can not apply for credit and have no idea what is in my report. He offered to send me a copy of my credit report but this is not helpful because creditors still ca n't access the report. I DO NOT WANT ANOTHER COPY OF THE REPORT MAILED I WANT IT FI-ED SO I CAN ACCESS THE REPORT ELECTRONICALLY AND SO CAN C... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone April 1, 2016 - I am filing a complaint because equifax is giving me a hard time in putting a security freeze on my file. My file is being handled by there consumer affairs department and it is always a problem when i need to request anything from them. I need a security freeze added to my file immediately. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone March 29, 2016 - Equifax refuses to give me information over the phone ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone March 24, 2016 - An old civil judgment has been satisfied. I sent the " Removal of Recording '' to the bureau to have the posting removed. Equifax declined stating they need an " Expunction '' statement from a local judge to remove. In Louisiana, expunctions are completed for - Judgments. I explained there is no civil expunction process in place ; furthermore, I was told by the courts that the Removal of Recording statement from the attorney/client was sufficient to have it removed. The Equifax still refuses and is asking for something that can not be produced. Basically, there is nothing they will do to re... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone March 23, 2016 - There is a Bankruptcy that appears on my credit report that should not be associated with my social security number. I 've been disputing this with all - bureaus, and - and - accepted the paperwork from the bankruptcy court that confirms for my social security number there is no record of a bankruptcy going back to 1992. When providing that to Equifax they are advising me the courts confirmed the bankruptcy is mines, however, they have no paperwork confirming this. I have reached the end of my rope with Equifax and am now looking for additional assistance. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone February 24, 2016 - Equifax has been good about real investigation and having items removed. The remaining items - - - - - -, needs to be removed not mine. -, had been removed previously needs to be removed again. Trying to by a home through the VA. And would and need some assistance in this matter before the Consumer Finance Protection Bureau . Please! Kind Regards, - - ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone February 15, 2016 - I have disputed this item multiple times with Equifax and it comes back verified every single time. Agents over the phone have either completely ignored my questions regarding the dispute process or answered with incorrect information. This account does not belong to me and neither the creditors - nor any other contact sees anything under my name, account number, account amount or dates that is even remotely similar to what is being reported. Every other credit bureau has had absolutely no issues in verifying that this account DOES NOT belong to me. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone February 15, 2016 - I requested a copy of my credit report from all - agencies, as I am in the process of repairing my credit. I am having trouble with - agency which is EquiFax. My first request went out to them on or around - the -, this was with a complete copy of my credit report as well as the items that were in dispute along with any supporting documents that pertained to each account in which I am disputing. I called Equifax on the - of - to see if any of my items were removed and the Agent explained to me that there were - more pending my investigation that needed to be resolved by th... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone February 11, 2016 - Please investigate FRAUD by credit reporting bureaus. I ran my - bureau credit with Equifax ; my banker ran my credit with their - bureau credit system on the same day. The systems are not reporting the same information to the consumer that is reported to the banks. For mine, there is a huge difference between the scores yet - reports are based on the same information. The bank 's scores are MUCH lower which will affect my mortgage rate. Please investigate and respond to me to learn why the consumer-facing systems do not match bank-facing systems. Are the - bureau credit check comm... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone February 4, 2016 - Disputed information with Equifax regarding a - - credit card disputing to late payments : - - -, - - -. In speaking with agent, I asked at what point will these late payments cease to have a negative impact on my credit score provided by Equifax ; the score provided to the consumer and the score provided to a potential lender. - agent disconnected the call. - agent had to escalate to a Call Center Supervisor. Unfortunately, the Call Center Supervisor did not directly answer the question. Instead, explained that a potential lender has the ability to utilize multiple s... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 28, 2016 - On - -, 2016 I went to the official Equifax.com website and purchased what I thought was my full credit report with - credit scores from the top - credit reporting agencies, Equifax , - and -. I received my full credit report with credit scoring, which is not the - actual credit scores. I understood that it was possibly my mistake, even though their language caused the mistake. I called Equifax on the same day, - -, and spoke with - and asked what it was that I had bought. He told me that if what I prefer is the full report with the - scores he would do the fol... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 26, 2016 - I closed my Equifax account -/-/- after paying on -/-/- for a remaining 28 days of service. Account was to be inactive on -/-/- as a result of that final payment. Equifax charged my account again on -/-/- for $19.00 without my permission. Upon calling they say they will conduct an investigation. I am disputing the charge with my bank and felt compelled to close my bank account to avoid further charges from this company where I have lost all trust. I do believe this is a designed fraud practice. No doubt, you have heard this complaint before from Equifax.... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 26, 2016 - Equifax on -/-/2016 provided a FICO score of - to -. The reason codes for the score were high balances and ratio of balances to credit limits. My balances at the time of the report were less than 5 % of my credit limit, I pay all my revolving off in full each month and have - delinquencies. On -/-/2016 I pulled my credit report and paid $7.00 for my credit score. Equifax reported a score of -. There were - discrepancies on my report, both addresses at which I never resided which were promptly removed. I have asked Equifax to explain the wide difference and they jus... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 21, 2016 - I had a dispute on my credit report for - -. This account was not valid since - Loans was sold my mortgage by - shortly after I filed for Chapter - Bankruptcy. That Mortgage was transferred back to -, I contacted - Loans to verify this information before contacting the Credit Reporting Agencies and they agreed it should n't be on my report. Both - - and Equifax were reporting it as 120 days late but Equifax was showing a balance due. I filed a dispute with both Reporting Agencies, - - removed it from my report after a week. Equifax did NOT remove it, they left ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 10, 2016 - I have an item that should have been removed from my credit report. All other credit reporting agencies removed the item after investigating. Equifax did not and said they verified the validity. I called and spoke with a representative and she said yes we confirmed the validity. I asked about their process, specifically what documentation they reviewed to confirm the validity. She stated their only obligation is to reach out to the collection agency and if the collection agency responds within 30 days the item is valid, they respond to the dispute as " Verified item Remains ''. I have tried d... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 6, 2016 - On -/-/- an inquiry on my Equifax shows for - - - - -. I disputed this item with Equifax and was told to contact the creditor. I sent letter to creditor 's address and letter was returned unopened from USPS with yellow sticker indicating that this was a bogus address. I sent the letter to Equifax with explanation asking them to remove inquiry that it was fraudulent. They sent back a request that I contact the creditor. I called - and spoke to -, her supervisor, then -, then -, then finally supervisor, - who said I needed to file complaint with FTC. SUMMA... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 6, 2016 - am not aware about this inquiries I send a letter to the - credit bureau, I try to call the company and no answer ( some of them do not pick up the phone ) : Equifax Name of Company Date of Inquiry - - - - - Show Details -/-/- - Show Details -/-/-, -/-/- - : - Show Details -/-/- - - : - Show Details -/-/- - - - : - Show Details -/-/- - - - NA Date Filed -/-/- - Date Filed -/-/- - - - - -/-/- - -/-/- - - -/-/- - -/... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone January 5, 2016 - Have asked and contacted Equifax Several times about the erroneous information on my credit Record. - - - - and - -, never did business with - . There 's no Written nor copy of any information supplied to any of the above collections agencies. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 28, 2015 - Contacted Equifax today -/-/2015, in an attempt, to dispute inquiries. I initially spoke to a customer service rep by the name of -. She submitted a dispute for a collection account with confirmation number -. She stated she was unable to dispute any inquiries. She continued to say the Fraud Department would have to assist me. I spoke to - in the Fraud Department. He stated they are unable to dispute inquiries, because they are factual. I then requested to speak to a supervisor. I spoke to - who stated she was a supervisor in the Fraud Department. I explained to her about the... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 28, 2015 - I have - - - accounts that are over 7 years old that I want removed and also - put a judgement on me after it was on me as a collection for 7 years. Also, I have a tax lien that is over 7 years old and should be removed from - county. All of this is on all - of my credit reports. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 21, 2015 - Equifax classified a specific dispute as " fraud '' when I specifically said " outdated '' The items still remain on my report to date even though I have disputed time and time again. I believe they are going to flag my account as frivilous when I have only followed their guidelines. Their incompetence has hurt my ability to obtain an accurate credit report. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 20, 2015 - I disputed several medical collections in my credit file with all - CRA 's. Once the investigation was completed and " verified '' I contacted the CA directly. To make a long story short, there was an issue with my particular insurance company so the accounts would be removed from my credit file. I sent in a copy of an email that I received from the CA to the CRA 's. They verified that they did receive the email. I was told that was not enough for them to remove the accounts ( the email had the senders ( CA Supervisor ) contact information, phone, email and fax number. All they had to do wa... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 12, 2015 - I simply requested the reason why my score dropped from - to -. I was informed this information was not available. ... |
Equifax Credit reporting credit reporting company's investigation inadequate help over the phone December 11, 2015 - I 've submitted multiple disputes to Equifax in regards to collection accounts that - - - inserted into my credit report as credit tradelines. I provided documentation to Equifax on four different occasions and each time the accounts come back verified. I supplied Equifax a copy of their own documentation showing how a collection account should be reported and they still have not deleted the inaccurate information. - - purchased delinquent charged off credits cards and are now misrepresenting themselves as my original creditors which they are not. I have not other option but to ... |