Credit reporting company's investigation inadequate help over the phone
Equifax Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Michigan
I just spoke to " - - -, - - - -, - PA - Phone ( - ) - '' after first - - - itself at the number online. This phone number is not - - -. See attached .pdf. This has been since at least - -. So, they provided no explanation as to why this happened to get on page - of my credit file dated - - -, Confirmation # -. While I am pointing out how that is a problem from a reinvestigation perspective, I also want to not that I asked about another " ( - ) - '' toll-free number at this address is not a number she recognized, despite both being attributed to this same address. Naturally, curious about that, called that number as well. All this is very disturbing considering that the initian Equifax disputes I submitted to them directly and also through the CFPB about - - -, were supposedly invesrigated and reinvestigated. This one cites " original '' documents submitted by - to Equifax. Low and behold the word " original '' is not exactly correct then. Instead, fascsimile or manufactured copies seem to have been submitted. Based
CFPB rather than something else. After all, we are bound by those original documents equally. I know that the guarantor affirmed in - that all was identical to the ones approves by them, such that no discrepancy warranted anything other than approval. Yet, " Item As of Date Reported -/-/- '' said the date of the last payment was " - '' which is false. Worse still, the late of the last delinquency was " - '' and in between those dates all three IBR forms were submitted on time and approved by - of - servicers ; - of which is the guarantor of this very loan. Another - - - account appears below that which was in good standing and went to that said guarantor. So both are tied to - - -. The first page of the credit report where a - disputed credit card was furnished during the - year in its entirety and said that only Equifax still reports it per their letter - - - but in a subsequent letter says different. Todat they say they never furnished the - reporting at all. So this points directly to the - servicer posing as - - - itself orchestrating all this misinformation from their own zip code. By - " rubber stamping '' that investigation to resukt in this erroneous piece of paper printed on both sides makes me want Equifax to remove all these accounts and not waste any more time investigating. If the addresses and phone numbers are fraudulent, how can that even begin to address my legitimate complaints? This is a farce. No proper investigation was done to result in this report today. Recap : 1. Credit card is time-barred from reporting per FRCA. Remove it NOW! 2. The student loan is not contact that is accurate. Trickery is never a good thing. - told me they are not reporting any longer and no payments were made to any account in -, regardless of what - - - account is furnishing payment history. 3. The phone numbers do n't matchbthe business they are listed with. What a mess!!!!! Get it together, Equifax!
Equifax customer in Michigan
May 19, 2016
* Source: CFPB Complaint Database
Equifax response to complaint:
Closed with explanation
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