Credit reporting company's investigation inadequate help over the phone
Equifax Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Texas
Disputed information with Equifax regarding a - - credit card disputing to late payments : - - -, - - -. In speaking with agent, I asked at what point will these late payments cease to have a negative impact on my credit score provided by Equifax ; the score provided to the consumer and the score provided to a potential lender. - agent disconnected the call. - agent had to escalate to a Call Center Supervisor. Unfortunately, the Call Center Supervisor did not directly answer the question. Instead, explained that a potential lender has the ability to utilize multiple scoring models from each Credit Reporting Agency. Then, placed the responsibility the potential lenders and the score cards used when evaluating a consumer for credit.
Equifax customer in Texas
Feb 04, 2016
* Source: CFPB Complaint Database
Equifax response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |