Equifax Credit Reporting Complaint

Equifax Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone California

While I was contacting different - dealers, I contacted a company called " - - - '' based on a - - guide advertising to inquire about the best package they can offer. - from that company answered the phone and made me an offer that sounded ok. I explained to him that I 'm still contacting other companies and comparing offers, so he asked for some personal details to secure the tailored offer for me by saving it under my name. Few days later, I got an alert ( Through an ID monitoring service ) that my credit report had a hard inquiry twice, once from a company called " Alert center reviews '' which I have never heard of, and another from - -. By the time this has already occurred, I had already found the company that has the best reputation and best offer and signed up with them. Few days later I found - more hits on my credit report ( Hard inquiries ).


was told he was ) -. And called him to sort things out, he said he will reverse the pull but never did. I tried to google the company " advanced home security '' to get their address and send a formal registered letter asking for any evidence of my consent they had when they ran my credit. Only to find out that the company does not exist. At that point I realized that I was a victim of a scam and they fraudulently ran my credit. I called Equifax again on -/-/16, and spoke to - ( Customer Service Agent ) who completely refused to help. I then asked to speak to a supervisor, was transferred to - who helped me put an initial 90 days fraud alert but still refused to do anything to reverse the credit pulls and their impact on my credit score. She insisted that I contact the company again and ask them to do it. - refused to consolidate the hits in one single it as they are all related to one single topic and still left me with - different pulls from - - plus - pulls from the companies ( Total of - ). As I am only left with a phone number of a person who -supposedly- is the manager of a company that in turn does n't exist online nor have a physical address. My only hope at this point is that you can help me remove the extra credit pulls from my credit report.