Equifax Credit Reporting Complaint

Equifax Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Tennessee

Equifax on -/-/2016 provided a FICO score of - to -. The reason codes for the score were high balances and ratio of balances to credit limits. My balances at the time of the report were less than 5 % of my credit limit, I pay all my revolving off in full each month and have - delinquencies. On -/-/2016 I pulled my credit report and paid $7.00 for my credit score. Equifax reported a score of -. There were - discrepancies on my report, both addresses at which I never resided which were promptly removed. I have asked Equifax to explain the wide difference and they just say it can happen. How they will not explain. I want a factual discussion of why the - scores differ line by line and why they say in their reason codes that I have high balances.